Reviews (914)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective capture of anonymous traffic and conversion into customers using exit-intent technology. They report significant boosts in conversion rates and sales, crediting customizable pop-ups and targeted discounts. The app is user-friendly, requiring no technical skills, and is supported by responsive customer service. Continuous updates enhance its reliability and feature set, making it a valuable tool for online sales enhancement.

Edited August 25, 2019

This app was extremely easy to install, setup and apply, all within a few minutes. I will see how this app goes the longer it is in use.

My Leather Wallet
Australia
17 days using the app
November 24, 2022

amazing app, amazing service, so glad I found it after a nightmare with another pop up app! Sara especially is a great staff member of Optimonk!

Rize
Cyprus
About 15 hours using the app
OptiMonk replied November 28, 2022

Hi there,

It is amazing to hear about your kind words about our app and support.

I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.

Sara :)

May 3, 2023

Application facile d'utilisation, des conseils à l'écoute et efficace !
Je recommande vivement pour simplifier votre boutique.

Terracotta-shop
France
About 15 hours using the app
OptiMonk replied May 4, 2023

Hi there,

Thank you for sharing your opinion, we are really happy that you enjoy the perks of OptiMonk!

I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.

Sara from the OptiMonk Support Team

----

Bonjour à tous,

Merci d'avoir partagé votre avis, nous sommes vraiment heureux que vous appréciez les avantages d'OptiMonk !

Je suis très heureux d'avoir pu vous aider, et si vous avez besoin d'aide à l'avenir, ne vous inquiétez pas, nous serons là pour vous.

Sara de l'équipe d'assistance OptiMonk

August 31, 2023

moved from privvy to optimonk & very happy! templates are much more stylish, easy to edit and easy to customize from mobile to desktop! Had an issue with API integration with klaviyo and customer service was amazing. 5 stars!

FÜZI
United States
About 14 hours using the app
OptiMonk replied September 7, 2023

Hey there,

We're absolutely over the moon to hear about your positive experience with OptiMonk.

We're delighted to hear that you find our templates super stylish, user-friendly and highly customizable.

Third-party email and SMS integrations are certainly an essential part of many businesses, and it's great to know that we've managed to help you accomplish that goal as well.

If you ever want to chat about anything – from campaign design to personalization ideas – we're here, always ready for a friendly chat.

Thank you for choosing Optimonk and being the awesome person that you are!

Kind regards,
OptiMonk Team

November 29, 2023

I recently integrated the OptiMonk into my website, and I must say, it's been an absolutely amazing experience! The app itself is a game-changer, seamlessly blending into my site and enhancing the overall user experience. Plus, making it look so much nicer and pro! Also, the support team is amazing. They're not just quick to respond; they're genuinely dedicated to helping you succeed. Every query I had was addressed with such efficiency and friendliness, making the whole process a breeze. I'm genuinely excited to see where my website will go with this fantastic add-on. Highly recommended for anyone looking to elevate their website. Thanks so much, Team OptiMonk! xx

adaptobliss
United States
About 14 hours using the app
OptiMonk replied January 15, 2024

Hey There!

We are utterly grateful for your kind words and review, our support team is extremely happy to hear that you find the team helpful.
We're happy to have you and your business on board with us, and we hope to work together for a long time!

As always, let us know if you need any assistance, we'll be happy to help :)

Kind Regards,
OptiMonk Support Team

January 25, 2022

just loaded and trying cant really tell if it works but installing was easy, you get advices thru out.

Shop Stop Web
Finland
About 14 hours using the app
OptiMonk replied January 27, 2022

Hi there,

Thank you very much for your review, it means a lot to the OptiMonk team :)

If you have any questions or need help with anything including campaign ideas then do let us know, we will be more than happy to help you :)

Kind Regards
Chris and the OptiMonk team

October 25, 2023

App perfetta, funzionale ed hanno un supporto che ti assiste in tutto e per tutto! Super Consigliati

Shop CGP Group
Italy
About 13 hours using the app
OptiMonk replied October 30, 2023

Ciao,

Grazie mille per le gentili parole! Siamo felici che tu abbia apprezzato la nostra app e il nostro servizio di supporto. Il nostro team è qui per aiutarti in ogni modo possibile. Se hai bisogno di ulteriore assistenza, non esitare a contattarci. Grazie ancora per il tuo supporto e per il consiglio.

Cordiali saluti,
Rudolf di OptiMonk

January 30, 2020

Muy buena app, nos ayuda mucho en el proceso "difícil" de conversión, es muy amigable en la interacción

MaferShopping
Spain
14 days using the app
September 27, 2022

Very powerful app. Nice handling. Smooth. Easy to setup. Wow. The support was amazing. about 1 hour per chat and all issues solved. 5*****

The Barbecue Sauce
Germany
About 13 hours using the app
OptiMonk replied September 27, 2022

Hey Martin,

Thanks a lot once again for sharing your opinion about your first impressions, we're really happy that you like the app so far! We hope that OptiMonk will be useful to you in the long run as well and we wish you all the best with your business! <3

Anna & Zsófi from OptiMonk Support

January 29, 2024

easy to using

BoxBoxID
Indonesia
About 11 hours using the app
OptiMonk replied February 20, 2024

Hey There,

We are happy to hear you find our app easy to use!

Thanks for your review :)

Kind Regards,

OptiMonk Team