Reviews (891)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer conversion rates and capture leads effectively. They appreciate the ease of use provided by the drag-and-drop editor and customizable templates, which simplify campaign creation. Features like A/B testing and exit popups are praised for enhancing website professionalism and user experience. The customer support team, notably Rudolf, Chris, and Emil, is frequently commended for their efficient and personalized assistance. The app is also noted for its reliable performance and seamless integration, making it a valuable tool for understanding customer behavior and increasing leads.
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Anna offered excellent and fast advice helping me to step up and optimise my first pop up, going above and beyond with my multiple questions. I'm looking forward to launching the tool on our site!
Hi Tara,
Thank you so much for mentioning my name. :)
I'm very happy that you were open to my suggestions and I really appreciate that you took the time and effort to get familiar with OptiMonk.
I wish you a lot of success in the future!
Have a nice day,
Anna from OptiMonk
Good app for exit pop ups, definitely helps in increase WV's. Just you need to do little bit of work on editing & designing but its worth the time
Wonderfull, Optimonk is the best, thanks optimonk
Good app like it .
Usefull app Hope we increase our contacts with this app.easy to manage setting accordingly.
Hi,
Thanks for your great feedback.
We are so happy to see that you find our product useful and easy to use.
Have a great time using OptiMonk :)
Best,
OptiMonk Team
So far the app is great. Team is very active and responds immediately. The forms are intutive and easy to implement
Hello there,
I am glad to hear about your positive experience with our service.
Thank you for your kind words!
If you need any assistance, please do not hesitate to get back to us. We are happy to help!
Best Regards,
Ati from OptiMonk
The set up of this app is very straightforward! I had a question part way through my set up at 11pm at night and got a response from Brittany right away! Super helpful and polite support team who are always there when you need them! And a very easy to use and impressive app! Definite must have for anyone wanting to increase conversions!
Dear Thomas,
We can’t thank you enough for the kind words about our support. Your review means a lot to us.:)
We’re very grateful for customers like you and hope you stick with us for years to come!
Thanks again!
Brittany from the OptiMonk Support Team
Honestly so helpful, walked me through everything, for any popup this is the app for you. I would 100% recommend
Hi There,
It's Anna from the OptiMonk Team.
I'm glad you had a great live chat with my colleague, Chris!! He was also very happy with your feedback! :)
Please feel to reach out anytime in the future.
Have a great day,
Anna from OptiMonk
I just miplemented this app to my shopify store, and needed help, and Chris jumped online on the chat and helped me in under 5 minutes to help set up my campaign and set it up correctly and test it - thanks Chris, what amazing immediate support! Let's hope that the app helps conversions now.... I'm now off to create my next campaign! : )
Hey,
It's Chris here, I just wanted to thank you so much for your nice review, and it was a pleasure helping you with your campaign.
I wish you all the best and as always, if you need help with anything else or just have a general question just let us know and we will be more than happy to help :)
I wish you all the best with your campaigns and a great week ahead
Kind Regards
Chris from the OptiMonk support team
love it so much love it so much love it so much love it so much love it so much love it so much love it so much love it so much
Thanks, thanks, thanks, and thanks! :D
Thank you very much for your review!
Anna from OptiMonk Support
Chris patiently help me set up my pop up. Taking screenshots and making sure I was informed every step of the way. My pop up is all set up and I was ready to go in under 10 min!
Hi there,
It's Chris here, I just wanted to thank you for your lovely review. It was a pleasure assisting you with your campaign and I wish you all the best :)
Do get back in touch with us if you need help with your campaigns or just have a general question about the app!
Kind Regards
Chris