Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining local delivery and shipping processes. It's praised for its flexibility, customization, and easy setup. The app is particularly beneficial for businesses with specific delivery needs, like scheduling and advance booking. Merchants appreciate the quick response times and efficient problem-solving of the support team. The app's compatibility with other apps and customization for different shipping zones and rates is also noted. It simplifies the delivery and pickup process for both merchants and customers.

July 26, 2021

I use this app to help my business with the store pick up and local delivery, they are sooooo helpful is unreal! thank you so much for your support in this!

THE GRAZE BY MG
Spain
3 months using the app
Identixweb Limited replied July 26, 2021

Thank you so much for your valuable feedback!❤️❤️❤️ We are always there to help you with your concerns....☺️☺️

September 9, 2021

i use this app to help organize pickup times and it is really helpful. customer service is good too.

Zig's Pizza Shack
New Zealand
3 months using the app
Identixweb Limited replied September 9, 2021

Thank you so much for your feedback!🙏🏻 We are always here to help you with your queries... 😊😊

July 23, 2021

Great customer service. The response was very fast, patient and helpful in helping us find what's the issue or bug from the custom theme.

a little farm on the hill
Malaysia
3 months using the app
Identixweb Limited replied July 23, 2021

Thank you very much for your review buddy.....❤️‍❤️‍ It was our pleasure to help you with your query.🥳

January 23, 2023

Great customer service with excellent troubleshooting. They will setup the app for you and fix any issues.

Eat Better Meals
United States
2 months using the app
Identixweb Limited replied January 23, 2023

Thank you 🙏🏻 very much for the review, Daniel! Our support team will always be there for your help.😊

September 13, 2021

this app is exactly what i needed for my stores deliveries and customer service went out of there way to assist me in theme editing for best visual appearance as well as setup and other customization.

Gloflora.com.au
Australia
2 months using the app
Identixweb Limited replied September 13, 2021

Thank you so much for your valuable review! It's nice to help you with your queries.

Edited March 20, 2020

This app has all the features which I required. Also, the customer service is awesome. They replied to me within a minute after requesting a chat from their live chat support.

Shiny Mart
United States
2 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

April 29, 2020

This is such a fantastic application and a great supporting team. We have a very perishable product and providing our customers with the option of a preferred SHIPMENT date was needed. The app was very easy to configure for our purposes. I had a few UI look and feel changes that the support team gladly helped me with. They were completely professional and extremely responsive the entire way through. Highly recommend.

Grand Cru Liquid Assets
United States
2 months using the app
Identixweb Limited replied April 29, 2020

Thanks for the feedback.

August 29, 2021

lei g. deserves a raise!!!!!!! she was soooo amazing!!!!!! she was very helpful and polite great job

Soooo Stuphed
United States
2 months using the app
Identixweb Limited replied August 31, 2021

Thank you so much for your feedback!🙏🏻 We are always here to help you with your queries... 😊

September 24, 2020

I am using the add-on to create a service delivey time. Developer provides very fast support to help with issues, highly recommended!

cleanupcrewdk
Denmark
2 months using the app
Identixweb Limited replied September 30, 2020

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

October 19, 2020

Often times, it doesn't work properly.
Customers are able to go to the checkout page without selecting a delivery date.

Iroha india
India
2 months using the app
Identixweb Limited replied October 19, 2020

Hi there,
Sorry to hear about that and I really apologize for the inconvenience you had with the app.
We have a solution for the checkout problem, so please get in touch with us via live chat we have provided inside the app.