Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (781)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing deliveries and pickups, especially for businesses handling perishable items or requiring advance bookings. It offers robust features like local delivery management to specific postal codes, seamless integration with apps like Seal Subscriptions, and customizable options for various business needs. The app is praised for its ease of use, reliability, and user-friendly interface that simplifies complex scheduling tasks. Exceptional customer support, particularly from team members like Manoj, Hemadri, and Mayank, is frequently commended for their responsiveness and ability to implement custom modifications quickly. Merchants appreciate the app for enhancing operational efficiency and improving customer satisfaction in e-commerce setups.

November 30, 2019

Very helpful customer service with fast responses. Perfect app for our website - add ons there if you need them which we did, so you can customize the app the way you need it.

www.hellocupcake.co.uk
United Kingdom
4 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

January 16, 2020

Excellent App. Read the description, takes care of everything no problem. Also, great customer service.

Christmas Trees In The Mail
United States
4 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

June 12, 2018

Great app,
just what we have been looking for!
Got amazing help and everything looks great now!
The developer is hand on and very helpful and responsive.
We love it so much we have it on all our sites.

Casafleur In
India
4 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

February 27, 2018

I don't know why this app has so many positive reviews. It has extremely long load times (5 seconds after my page loaded, it still hadn't loaded) - which looked like the result of spaghetti code. Their answer to load times: sorry, that's the way it is. But. more importantly, when I had an issue in which my orders no longer were recording the delivery date on the back end, I emailed them multiple times and didn't get help. The first time they said it wasn't their app because I had applied a style to make it a different color, and then when I emailed them again showing that it was in fact their app, they just stopped communicating. Poor product and poor service.

Petaloom
United States
3 months using the app
Identixweb Limited replied April 11, 2019

Hi Pataloom,

We are extremely sorry about the inconvenience you had with our app. Please try our Live Chat for a quick response if you don't get any response from the email. We also had tried to get in touch with you by sending an email about the review you write for this app but unfortunately, didn't get any response from your end.

Sometimes, we miss the emails after the weekend due to a high volume of emails from other apps too. We would more than happy to assist you!

Let us know your thoughts!

Thanks,
Best Regards

September 7, 2022

Its a great app which is easy to use and it integrates well with their other app Ultimate Subscriptions. So we are able to provide time slots for different zip codes even for subscription purchases. They have a great support team who answer any questions you have through zoom or live chat. Manoj was a great help to us for adding some feature for our business and fix issues we faced. They have one of the best customer service.

Knickerbocker Grocer
United States
3 months using the app
Identixweb Limited replied September 8, 2022

Thank you so much for writing such a detailed review of the app!! We are so grateful for your words...😍😍😍😍

Keep scheduling your orders with the Order Delivery Date app🥰

April 17, 2023

All my questions were answered and what need to be fixed was fixed in minutes. I did not had to wait for my questions to be answer

SugarySpills
Turks & Caicos Islands
3 months using the app
Identixweb Limited replied April 17, 2023

Thank you 🙏🏻 so much Tyrah for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

January 19, 2023

Super Support! App funktioniert. Kann ich empfehlen! Sehr gute Upgrades und gute Bedienbarkeit machen dieses Plugin für unseren Shop zu einem Muss.

Metzgerei Freyberger
Germany
3 months using the app
Identixweb Limited replied January 23, 2023

Thank you 🙏🏻 very much for your review, Dirk! 😍😍

June 7, 2021

Excellent App and Excellent customer service! Highly recommended, Manoj assisted with setting things up in minutes!

Proper Pasty Company
United Kingdom
3 months using the app
Identixweb Limited replied June 8, 2021

Thank you very much for your valuable feedback........🙏🏽🙏🏽🙏🏽 Support is always available to help you with your concerns!!!🙌🏽✌🏼✌🏼

April 28, 2021

Very good app with great features.. Customer support is even better. I would suggest this to everyone who needs date and time option for their orders.

MonViso Water Store
United Arab Emirates
3 months using the app
Identixweb Limited replied April 28, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

November 7, 2017

Great support team and really loving the date/time choice I can give my customers.we needed some customization done and they got it done quickly without questions asked. Thank you

Equistar
Japan
3 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.