Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (781)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing deliveries and pickups, especially for businesses handling perishable items or requiring advance bookings. It offers robust features like local delivery management to specific postal codes, seamless integration with apps like Seal Subscriptions, and customizable options for various business needs. The app is praised for its ease of use, reliability, and user-friendly interface that simplifies complex scheduling tasks. Exceptional customer support, particularly from team members like Manoj, Hemadri, and Mayank, is frequently commended for their responsiveness and ability to implement custom modifications quickly. Merchants appreciate the app for enhancing operational efficiency and improving customer satisfaction in e-commerce setups.

May 4, 2021

This app is great! It's easy to install and user friendly, especially for someone like me who is not very technical. Initially I had some trouble getting in touch with someone for support due to the difference in time zones but one of their support executives, Manoj, personally reached out to me with a number of different ways to get ahold of him, even on weekends or evenings when he was no longer working. He was extremely patient and helped me troubleshoot my issues. I would highly recommend any app from Identixweb.

Events on a Lawn
Canada
4 months using the app
Identixweb Limited replied May 5, 2021

Thank you very much for your valuable review! And thank you for taking time to share your feedback with us. Really appreciated!!

November 19, 2019

The app worked as described and is extremely well supported which is key. The app developer has responded to a request I had inside a few hours and resolved it very professionally. 5 stars for the app and its support.
I highly recommend this app to all!

Sivani Foods
United States
4 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Edited August 13, 2020

From 5 stars to 1 star - why? Their service is nonexistent. While my shop loses money because customers cant checkout due to their app. And these many issues is happening too many times. They will NEVER give you straight answer. So you just got to face these issues repeatedly and lose money when their app goes Ape Shit! Guys, i am still waiting. and i had enough of waiting for your "AWESOME" service as advertised.

Tpday 14/08 and i am still waiting for them to solve an issue - if you read the email replies they send, you will know how bad these guys are.. Shitty, Bad Performing App....please...

Pasar Segar | The Fresh Market
Malaysia
4 months using the app
August 9, 2018

The developer short out the issue in a quick time.Excellent work and great support.Always recommended.

Med Subscribe Direct
United States
4 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Edited May 27, 2021

great app to use we use on 2 of our sites, is a bit hard to set up but the support will help you till all the problem is fixed, try it can't go wrong !!!

The Little market Plants
Australia
4 months using the app
Identixweb Limited replied May 27, 2021

Hey James!! Thank you very much for the review.....❤️..... Yeah, support members are always there to help you.🙌🏻🙌🏻

Edited September 16, 2019

It suits my needs and help track the delivery dates and gives my customers option to select when they would like to receieve their orders

Mabrook
United Arab Emirates
4 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

December 16, 2021

App is super useful, I have only started using it but very excited! Chandni via support is also super quick and helpful, thank you!! :)

flowerfyy
United Kingdom
4 months using the app
Identixweb Limited replied December 20, 2021

Thank you so much for your review!!🤗 Keep scheduling your orders with order delivery date... 🥰

November 13, 2017

some issue with my theme, the support team is very helpful to take action to solve my concerns. I gave a few requests to make it run smooth for my theme and they went above and beyond my expectations with improvements.
Great support, and super helpful app for what I need!

Shookit
Israel
4 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

February 8, 2021

Het is een hele fijne app wanneer hij werkt. Regelmatig is er een storing waardoor de kalender niet zichtbaar is. Dit is ontzettend vervelend!

gourmetkampioen
Netherlands
4 months using the app
Identixweb Limited replied February 13, 2021

Thanks for your feedback.

Edited May 7, 2020

I'm currently on trial mode and having some issues in configuration since I'm not using the default shopify theme. Good thing that the support (Chandni) is very pro-active in helping me with my issues and the resolution is very fast.

Deli In The City
Philippines
4 months using the app
Identixweb Limited replied May 7, 2020

Thanks for your valuable feedback.