Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (781)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing deliveries and pickups, especially for businesses handling perishable items or requiring advance bookings. It offers robust features like local delivery management to specific postal codes, seamless integration with apps like Seal Subscriptions, and customizable options for various business needs. The app is praised for its ease of use, reliability, and user-friendly interface that simplifies complex scheduling tasks. Exceptional customer support, particularly from team members like Manoj, Hemadri, and Mayank, is frequently commended for their responsiveness and ability to implement custom modifications quickly. Merchants appreciate the app for enhancing operational efficiency and improving customer satisfaction in e-commerce setups.

October 31, 2023

very good experience and the support is very helpful. I highly recommend!

Pâtisserie Vanessa
United States
8 days using the app
Identixweb Limited replied November 2, 2023

I am glad 😌 to hear that you had a great 👍🏻 experience with our support and they are helpful for you! 😊 Thanks for your recommendation for our app. 👍🏻🙌🏻

Edited February 18, 2020

I have only just installed this app however i can highly recommend the customer support team. They answered my questions within minutes and were very helpful with installing and customizing the app to suit my needs. Very happy with this app so far. Have also added the product calendar which is great.

Lollylicious.com.au
Australia
8 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

April 27, 2022

Manoj was incredibly helpful! This app is great. It solves many of my delivery date needs and makes fulfillment easier./;

Styer's Peonies
United States
8 days using the app
Identixweb Limited replied April 27, 2022

Thank you so much for your review, Andrew!!😍 The support team is always there to help you😊😊

August 4, 2020

the people are very talented and professional. they helped me to do what I needed for my store. the app is easy and convenient to work with. very good I recommend everybody to try !

folkloreculinary
United States
8 months using the app
Identixweb Limited replied August 16, 2020

Thanks for your valuable feedback.

May 17, 2018

This is a great app if you are trying to manage your orders more efficiently.
After one quick email, the app was installed for me and was able to start using it without any issues. Would highly recommend.

Mylkman
United States
8 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

February 4, 2022

Tolle und praktische App. Wenn mal etwas nicht funktioniert, erhält man sofort Hilfe durch den Support und in 5 Minuten läuft alles wieder.

Boutique Ballooons
Germany
8 days using the app
Identixweb Limited replied February 7, 2022

Thank you so much for your review!!🙏 Support team is always there to help you with your queries... 🤗

April 20, 2020

The concept of the app is very good but one of the main features (delivery cut-off) doesn't work and support is technically weak. The delivery cut-off feature doesn't handle non-working days and the logic around that creates some bizarre outcomes (for example, as you progress through the weekend EARLIER delivery dates become available!!!). Support are responsive but don't try to resolve the issue properly, instead they just attempt trial and error patches. These either don't work for more than a day or sometimes even make things worse. I have exchanged almost 40 e-mails with support but have finally given up with them. It's a real shame as the app could be great and the issue would only require some very basic tweaks to the logic to correct.

The Homemade Brownie Company
United Kingdom
8 months using the app
Identixweb Limited replied April 20, 2020

Hi Adam, we are extremely sorry for your bad experience with the app. Well, our app developer has made it well working for all other customers and all of them who have issues with this (cut-off) feature, all have been got it working fine. It's not possible every time for you to work the feature as per your logic because every business has different requirements. I know that you have a conversation with us via an email for a long time and we tried to make that feature working as per your need.
In the last fix, we almost achieved your requirement and have been got success almost. But I still don't understand where you stuck.
Anyway, thanks for your feedback and I really appreciate you for your words.

August 13, 2020

Manoj is very helpful, he helped me to solve the customisation issue. I love this app a lot. I have 2 sites using this app and it solve the F&B and retail issues. 5 star recommendation.

Forage Cafe
Singapore
8 months using the app
Identixweb Limited replied August 16, 2020

Thanks for your valuable feedback.

May 7, 2018

This app was exactly what a client needed to keep their delivery service organized across their stores.
Amazing service from the developer

Amour Et Rose
Australia
8 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

November 22, 2023

Manoj was very helpful!

La Carne Premium Meat
United Arab Emirates
7 days using the app
Identixweb Limited replied December 1, 2023

Thank you very much for the feedback! 🙇🏼‍♂️🥰