Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (772)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing deliveries and pickups, especially for perishable items and event bookings. It supports local delivery, in-store pickup, and multiple store locations, and integrates well with WooCommerce and Shopify POS. Some merchants noted minor customization issues with setting lead times and blackout dates. The app is praised for its ease of use and responsive customer support, including live chat and quick email responses, which effectively address issues and provide personalized service.

Edited March 9, 2023

This app did not meet our needs because it can't handle orders with multiple fulfillment methods (some products pickup, others shipped), Also, the built-in display is a bit wonky - it tended to overlap other elements of our checkout cart. BUT for anyone who wants to add pickup and delivery date selection to their store, this is an easy app to use and customize, especially if you are adept at liquid. The support team was easy ton contact, although I removed a star from my initial 4-star review because they promised to get back to me with an answer to my question "within 10 minutes" but then never wrote back at all. Likely this is because they didn't have a good answer for me because the app can't provide the functionality i needed (which is admittedly more than most stores would ever need), but they should have at least written to say, "we're still working on it" or "we can't do that."

seattlemet
United States
About 21 hours using the app
Identixweb Limited replied March 10, 2023

Hello Ton, we are extremely sorry for the delay in response. 🙏🏻🙏🏻
Our team has sent you an email regarding the update you were looking for. Let me update that here as well so our other app users can see it.
➝ We have added the feature you requested in our pipeline so once it gets added to the app, we'll update you at the earliest moment.

October 20, 2022

Good app to add date and time of delivery. Very satisfied. Good customer service support to add on website

Boucles et bonbons
Canada
About 21 hours using the app
Identixweb Limited replied October 21, 2022

Thank you so much for your feedback!!!

January 8, 2021

Superb customer service, the team was super helpful in solving the issues we had. Thank you so much.

Anndol Floral
Singapore
About 20 hours using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

September 17, 2019

I used this app to give my customers a choice between 2 delivery days. I was able to set a cut off day and time which was great!

I am also able to select specific days to blackout should there be a public holiday we are not delivering on.

I also liked that there is not a minimum number of orders that the app can process.

The original design of the calendar didn't suit our website. One of the Guru's helped quickly via the live chat. They gave a solution and helped to implement it.

So far so good!!

Eat The Kiwi
Hong Kong SAR
About 20 hours using the app
Identixweb Limited replied April 5, 2021

We really appreciate the time you took to write such a detailed review! Thank you very much!

April 6, 2023

worked!! thanks the service was very fast und helpfull. it did not take long to understand the app. very easy

SANUSY - Von Mutter genehmigt
Germany
About 18 hours using the app
Identixweb Limited replied April 6, 2023

Thank you 🙏🏻 so much Finn for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

April 4, 2020

This app makes my customer service much easier, save me a tone of time for our team. Highly recommended!

Curnonstore
Vietnam
About 18 hours using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

January 30, 2021

great helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat helpgreat help

Chloris Garden
Australia
About 13 hours using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback!

November 18, 2019

Very responsive support team via the chat popup. Would definitely recommend to other E-commerce businesses

Crate2Plate
Philippines
About 9 hours using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

April 18, 2020

This app works perfectly for me as we are using our own fleet for delivery. Its easy and fast to configure.

www.thatbagiwant.com
Singapore
About 9 hours using the app
Identixweb Limited replied April 20, 2020

Thank you for your feedback and we are happy to have it for our app.

December 22, 2021

Fantastic support and the easiest setup ever. Met them because of their app iCart and found out this great app for delivery plan.
Great job guys

The Italian Club Hong Kong
Hong Kong SAR
About 6 hours using the app
Identixweb Limited replied December 22, 2021

Thank you so much for your feedback! Keep boosting your sales with Order Delivery Date and iCart... 🚀

Best wishes to you from iDentixweb Team.