Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and scheduling capabilities. They appreciate the high level of customization, dynamic delivery rates, and the ability to manage multiple locations. The app's customer service is praised for its responsiveness and helpfulness. Merchants value the app's ability to streamline order fulfillment, manage inventory, and integrate with other platforms. Additional benefits include a live chat feature, detailed tutorials, and quick issue resolution.

November 1, 2023

This app is exactly what I was looking for. Their customer support is so so good. A must have.

Lavanta Luxury
India
6 days using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

May 15, 2023

Their service is amazing. They always go above and beyond when it comes to tweaking the app to work better for my scenario and to help me get things set up.

The app works as described and has not given me any significant issues and the few things I did have due to conflicts with other apps, the support team fixed quickly.

Enjou Chocolat
United States
About 1 month using the app
Logbase replied May 16, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 11, 2023

Vindu has been very helpful in setting up the app. The app is very user friendly.

CrackerJack Meals
Australia
5 months using the app
Logbase replied October 14, 2023

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

June 1, 2023

Absolutely amazing app. Fits all our requirements and their customer service is unparalleled. Their team is great and Dhinakar was able to help us with our queries in an effective manner. Keep up the spectacular work!

Cacaobleu
India
8 months using the app
Logbase replied June 1, 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

November 21, 2023

Great app! Very easy to use. Tech support in setting up the app were very helpful!

jules + gem hawaii
United States
3 days using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

October 10, 2023

Very helpful support and done with care. Answered all of my questions and solved all issues I was having with setting up the app.

VitaMeals
Israel
About 2 months using the app
Logbase replied October 11, 2023

Thank you so much for your kind words! It really means a lot.
-Febin

August 23, 2023

Rahul was very helpful to resolve a slight issue during setup, all resolved and app appears to be working as planned.

Jimboomba Turf Group
Australia
About 1 year using the app
Logbase replied August 30, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

May 31, 2023

Great service! Always helpful. Team taking the time to make sure your website running well with the integrated app

Millstone Patisserie
Australia
4 months using the app
Logbase replied May 31, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

August 23, 2023

Sudhan is a kick-ass helper! He helped set up my Delivery rates and delivery conditions, accessed my computer using zoom calls, and walked me through every part of the process. Very helpful. Even when I couldn't do things, he allowed me to sit back and watch him set up each scenario on my page.
Thanks!

SensibleEdibles
United States
17 days using the app
Logbase replied August 24, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

September 26, 2023

Kavishan is a Rockstar. Had an amazing zoom meeting to setup the app. Super helpful!!!

Can't wait to try this app!!!

Little Lolos Farms
United States
3 months using the app
Logbase replied September 27, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!