Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

October 18, 2023

Very helpful customer service! Rahul - thank you and Vinduja

Made for Mothers
Australia
About 2 months using the app
Logbase replied October 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 12, 2023

Rahul And Vindu were very helpful in solving a difficult problem!

Riverandrose
United States
11 months using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

May 31, 2023

Great service! Always helpful. Team taking the time to make sure your website running well with the integrated app

Millstone Patisserie
Australia
4 months using the app
Logbase replied May 31, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

August 7, 2023

Great app and great service helping set up the app via zoom call! Thank you so much for your help! looking forward to getting started and taking orders!

My Store
United Kingdom
4 months using the app
Logbase replied August 9, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

July 18, 2023

Very helpful for our website because we need to organize our number of orders per day, and they have excellent customer service.

Your Shop
Chile
About 1 month using the app
Logbase replied July 20, 2023

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

October 16, 2023

Great support team and easy to work with

Wonderland Cakery
Australia
4 months using the app
Logbase replied October 17, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

July 26, 2023

We have just begun allowing customers to use the app but we have finished up testing. It functions exactly how we would like, there were a few minor tweaks that we wanted to make (mostly cosmetic) and support was extremely quick and helpful, they even assisted with a web issue we were having completely unrelated to the app!

Niagara Fresh Market
Canada
15 days using the app
Logbase replied July 29, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

October 19, 2023

Great support, thanks Vinduja

Picnic
New Zealand
11 months using the app
Logbase replied October 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 14, 2023

Barath and Siva were really helpful and solved my problem fast, recommend their product and service!

Mint for you
Australia
5 months using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

November 6, 2023

We are very happy with the app and it's flexibility. It was adapted to suit our needs in no time with the help of their support. We are very impressed and would recommend highly the app.

Beds on Legs
United Kingdom
About 4 hours using the app
Logbase replied November 7, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.