Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

August 23, 2023

Sudhan is a kick-ass helper! He helped set up my Delivery rates and delivery conditions, accessed my computer using zoom calls, and walked me through every part of the process. Very helpful. Even when I couldn't do things, he allowed me to sit back and watch him set up each scenario on my page.
Thanks!

SensibleEdibles
United States
17 days using the app
Logbase replied August 24, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 5, 2023

Good app, needed some help setting up and Rahul helped me with everything needed. Would recommend to anyone!

Wholesale Flowers Vancouver
Canada
9 days using the app
Logbase replied October 6, 2023

Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.

June 1, 2023

Absolutely amazing app. Fits all our requirements and their customer service is unparalleled. Their team is great and Dhinakar was able to help us with our queries in an effective manner. Keep up the spectacular work!

Cacaobleu
India
8 months using the app
Logbase replied June 1, 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

April 29, 2023

Dinesh was great to work with and help me out a ton with a setup problem I was having. I will defiantly reach out to them for further assistance.

Patriot Laser Works
United States
7 months using the app
Logbase replied April 29, 2023

Thank you for taking the time to share your experience with us. We're glad to have been able to meet your requirements and we look forward to serving you again in the future.

August 23, 2023

Great customer service; Febin was very helpful and assisted me with my technical questions quickly and clearly.

Cake Bloom
United States
Almost 2 years using the app
Logbase replied August 25, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

May 31, 2023

Great service! Always helpful. Team taking the time to make sure your website running well with the integrated app

Millstone Patisserie
Australia
4 months using the app
Logbase replied May 31, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

December 5, 2023

Rahul is the best assistance!

InbloomFlorist Warringahmall
Australia
14 days using the app
Logbase replied December 6, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

September 12, 2023

Rahul And Vindu were very helpful in solving a difficult problem!

Riverandrose
United States
11 months using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

September 28, 2023

Great service and really amazing support team! Rahul

GRUB Singapore
Singapore
About 2 years using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

August 7, 2023

Great app and great service helping set up the app via zoom call! Thank you so much for your help! looking forward to getting started and taking orders!

My Store
United Kingdom
4 months using the app
Logbase replied August 9, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."