Reviews (1,484)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and customizable templates, ideal for creating professional invoices, receipts, and packing slips. They praise its efficient performance and responsive customer support. The app's flexibility in handling various document types and ease of use, even for those with minimal coding skills, are significant benefits. Merchants also value the time-saving features and reliability for long-term use, noting its effectiveness across multiple stores which underscores its scalability for businesses of different sizes.

October 23, 2024

This is an amazing app with all the features I need. I've had it for a few years now and recently needed some help from their support team for the first time. I really hope their whole team is like that, because the support I got from Nelvin was unbelievable, always responding within minutes and going all the way through to understand my problem and delivering the solution very quickly. Strongly reccommend the app!

Best Fitness Equipment
Australia
Almost 6 years using the app
Subscription Plus replied October 28, 2024

We're over the moon to hear your positive feedback about Order Printer Pro: Invoice App! It's thrilling to know that the app is covering all your necessities and that you've found our support team, especially Nelvin, to be swift responding and helpful.

At Shop Circle, we strive to ensure all customers have similar experiences, and your words reinforce the effect of our efforts. It's wonderful to hear that you would recommend our app, so thank you profoundly for endorsing us.

Best regards,
The Shop Circle Team

October 15, 2024

We have used Order Printer Pro for 5+ years now, being the perfect tool for all documents we need internally, or customer-facing, for Draft Orders, Orders and more.

The support team, especially David, are especially good. Great attention to detail and quick turnaround time for any questions or slight template update requests.

I highly recommend this affordable app.

Mr Pool Man
Australia
Almost 6 years using the app
Subscription Plus replied October 17, 2024

Thank you so much for your generous review and the 5-star rating. We're thrilled to hear that Order Printer Pro has been a perfect tool for your documentation needs over the past 5+ years.

Your words about our support team, especially David's dedication and swift responses, made our day. We strive to deliver that level of service consistently.

Thank you again for your wonderful feedback. It plays a significant part in helping us improve and serve you better.

Best Regards,
The Shop Circle Team

November 8, 2024

Have been using this app for the past 5-6 years since we launched the website and it's just perfect. Needed some help and Oscar patiently did all he can and managed to sort out the issue. Highly recommend it!

Hommix UK
United Kingdom
About 6 years using the app
October 18, 2024

We are happy with the app at the low level we have been using this app. I have a feeling we have barely scratched the surface of its capability. We just interacted with their help chat and it was a surprisingly painless experience. I wish all apps were as timely, clear, and helpful.

Abacus Row | Handmade Jewelry
United States
About 6 years using the app
Subscription Plus replied October 21, 2024

Hi there!

We are delighted to hear that you're finding our app useful and that our help chat made your experience even better. Your words are truly motivating for us to continue offering top-notch service to all our customers. One of our primary aims is to deliver clear, timely, and helpful support, and we're glad that we were able to meet your expectations.

We truly appreciate your feedback and the amazing 5-star rating. It helps us strive to create better experiences for our users.

Warm regards,
The Shop Circle Team

September 6, 2024

We've had this app in place for a number of years now. Very flexible, but more to the point, it just gets the job done with no fuss. Further to this however, the real stand out point for this app is the staff - the support is always super fast and resolve any amendments we need. Really appreciate it. Thanks ~John.

LEDSpace
United Kingdom
Over 3 years using the app
Subscription Plus replied September 9, 2024

Music to our ears. Thank you! 😃🌟
All the best,
Sarah

October 29, 2024

Order printer customer support was really helpful when I had a template issue!

Carolyn Keys
United States
Over 5 years using the app
Subscription Plus replied October 31, 2024

We're delighted to hear that you had a positive experience with our customer support team during your template issue! Here at Shop Circle, our team strives to ensure that our users receive the best service possible with our Order Printer Pro: Invoice App.

We believe that a prompt, helpful service is key - and we're thrilled to know that we were able to assist you effectively. Your kind words only motivate us to continue to provide exceptional service.

We genuinely appreciate your stellar review, as customer feedback plays a crucial role in our ongoing improvement. Please don't hesitate to contact us again if you need any further assistance or support.

Best regards,
The Shop Circle Team

October 5, 2024

I recently started using this app and I have to say, it's been a great experience so far. The app is user-friendly, with a clean interface and smooth navigation. What really sets it apart is the excellent customer support. Whenever I've had an issue or a question, their support team has been really responsive and helpful. It's clear that they care about their users and are dedicated to providing a great experience. I highly recommend this app to anyone looking for a reliable and well-supported solution.

4MOBILITY WA
Australia
6 months using the app
Subscription Plus replied October 8, 2024

We're so delighted to read your review! It's fantastic to hear that you're finding our app user-friendly and our interface clear and smooth to navigate. Our aim is always to provide responsive and helpful support to our users, and we're thrilled that this is being noticed. It's great that we could be part of your successful journey, and we appreciate your strong recommendation! Your wonderful feedback is what motivates us to keep providing a great experience. Thanks for making our day!

Warm regards,
The Shop Circle team

November 7, 2024

This app and the support has been instrumental to our business. We love the customizable templates. They help reduce errors from our pickers and shippers with color codes and fonts. Thank you. I highly recommend this app.

Quilt in a Day
United States
Over 1 year using the app
October 22, 2024

This app is saving us hours every week. Easy to use, beautiful templates and stellar customer service. We were so pleased that we installed it on our new website as well. Give it a try, you won't regret it.

Sensory Stand
Australia
7 months using the app
Subscription Plus replied October 24, 2024

Thank you for the glowing review! We're thrilled to hear that Order Printer Pro: Invoice App is saving you hours each week and that you find it easy to use. It's fantastic to know that our templates meet your expectations and that our customer service is up to par.

Your support and trust in installing our app on your new website as well makes us incredibly proud. We aim to ensure our app continues to add value to you and your business. Your recommendation means a lot to us and we appreciate it.

Remember, we're always ready to assist if you have any questions or need further assistance.

Thank you once again for your feedback. It plays a large role in our continuous effort to offer a remarkable user experience.

Best Wishes,
The Shop Circle Team

September 26, 2024

Misleading billing. You will be billed after your store has 50 orders in the month even if you haven't actually used the app at all.

I should not be billed when the app his not been used at all. I may have had over 50 orders, but not a single one used Order Printer Pro for anything. No receipts, custom layouts, etc were ever printed or processed in any way. I just paid for literally nothing.

Rocky Roost
Canada
Over 2 years using the app
Subscription Plus replied September 30, 2024

Thank you for your feedback. Our pricing is based on your store's orders per month, as can be seen in the pricing and subscription details when installing apps.

Kind Regards,
Bjorn