Order Printer Pro: PDF Invoice

Order Printer Pro: PDF Invoice

Reviews (2,871)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
August 24, 2026

I have been working with Valentina and Esteban on a customer template. The response time and coding adjustment speed and accuracy has been nothing less than exceptional. I look forward to working with them again.

PDI Kitchen, Bath & Lighting
United States
6 months using the app
August 23, 2026

We have been using this app for many years and have been super happy. I recently did some reconfiguration on our site and needed to make some changes and ran into a small glitch. I got a quick help and idea from Chelsea and within a few minutes all was working as I wanted it. Thanks support team!

Tico Coffee Roasters
United States
Over 9 years using the app
August 13, 2026

Great app and excellent customer support. The PDF invoice feature works very well, and Valentina helped me quickly with an access issue. She explained everything clearly and enabled the required setting for my store. Everything is working perfectly now. Highly recommended!

Bernstein Gold
Germany
About 3 hours using the app
August 12, 2026

It fits a niche we have, relatively straight forward however, made temperamental by its host app, Shopify. Team is great, when we have problems we are answered back within a minute or two via chat.

Pigeon Forge Gem Mine
United States
10 months using the app
July 20, 2026

We've been using this app for a few years and we are more than happy. Very easy to set up custom templates. The support is very responsive and helpful. Definitely recommend!

Melvin & Hamilton
France
Over 4 years using the app
July 15, 2026

I uploaded it and watched the walkthrough video - but the 'manage templates' section looked very different in the video compared to how it looks in my Shopify admin, and there does not seem to be any way to customise the look of the emails unless you know code. Am I missing something?

Savvy Row
United Kingdom
9 minutes using the app
July 15, 2026

We've been using Order Printer Pro for a while now to create our own delivery notes, quotes, labels and POS signage, and it's made a real difference to how smoothly things run behind the scenes. The template editor is genuinely easy to get to grips with, even for custom layouts, which has let us tailor everything to fit our own branding and workflow rather than making do with something generic.
Whenever we've hit a snag or had a question, the support team have been quick to respond and always sorted us out properly rather than fobbing us off with a stock answer. Highly recommended for any Shopify store that wants proper control over their printed documents.

Cedar Nursery - Plants and Outdoor Living
United Kingdom
Over 5 years using the app
July 12, 2026

Excellent support!

I reached out because a feature I rely on—the ability to edit the invoice preview before printing—had suddenly stopped working. Chelsea quickly explained that it had been disabled in a recent update and re-enabled it for my store within minutes.

The support was fast, friendly, and transparent, and the issue was resolved immediately. I also shared a small feature suggestion, and they were happy to pass it along to the team.

Really appreciate the great customer service. Thank you!

Sumthings of Mine
Malaysia
Over 7 years using the app
July 9, 2026

Order Printer Pro has been incredibly easy to install and works perfectly. The app does exactly what we need, and any customization requests we had were handled quickly and efficiently by the support team. The team is absolutely awesome friendly, responsive, and highly professional. We highly recommend Order Printer Pro to anyone looking for a reliable solution!

Chocolate & More Delights
Germany
20 days using the app
July 9, 2026

Order Printer customer service was so helpful with a very frustrating issue that I was having with split shipments. I am technologically stunted and they were patient with me and resolved the issue quickly. I reached out to them late in the evening, they needed some time to figure out the issue. I woke up in the morning with an email outlining everything I needed to do and within minutes it was resolved. I am so grateful! Incredible customer service!!!

Shop Caroline Francis
United States
4 months using the app