Reviews (1,467)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline the creation of professional-looking invoices and packing slips, enhancing operational efficiency. It offers extensive customization options, including multi-currency and B2B capabilities, with a variety of templates and features like automated invoice delivery and PDF links in emails. Merchants appreciate the reliable performance and exceptional support team, noted for their quick and efficient problem resolution.

August 7, 2023

We had a different invoice app and we had many problems with them. I changed the app to this one and I am super happy. Everything is so easy and the support is very helpful. Saves a lot of time to our team. Highly recommended!

Mano emalis
Lithuania
7 days using the app
Subscription Plus replied August 9, 2023

Thank you for the excellent review 🤩 So happy to hear you are happy and saving time 😊
Kind Regards,
Sarah / FORSBERG+two

May 26, 2020

Printing out new orders and delivery notes/packing slips each morning was a really tedious and time consuming task. Regular, free, Order Printer just didn't do the trick, it didn't include enough info. Pro now saves us probably an hour each day.

Leisure Games
United Kingdom
7 days using the app
Subscription Plus replied May 26, 2020

That is fantastic to hear it's saving you so much time! And a big thanks for taking the time to leave a review too :)

All the best and stay safe,
Bjorn

Founder - Order Printer Pro by FORSBERG+two

May 26, 2020

customer service just ignores... no reply for days... app is not bad, but not
worth the money in my opinion.

njom FOODS
Estonia
7 months using the app
Subscription Plus replied May 27, 2020

Sorry to hear you didn't receive the reply we sent to you. The support team did reply the same day with the information requested. See screenshot: https://www.evernote.com/l/AO_sHE1ngjxD27kO5Znyt0zyersYgq8W_H0B/image.png

Our team has forwarded that to you again now, in case it got lost somehow :)

Many thanks,
Bjorn Forsberg
Founder - Order Printer Pro by FORSBERG+two

November 1, 2020

I used this app to create pdf invoices. My bank details appeared on credit invoices. I only wanted them to appear on invoices to be paid by bank transfer. They came back to me in hours with the perfect solution.
Excellent service.

GrayMed
Australia
7 days using the app
Edited April 7, 2020

So far I have found this app to be excellent - Easy to use and install and provides professional invoices, packing slips etc. I would have expeceted this functionality as standard in Shopify however as it is not then this is an excellent affordable alternative.

Stylemykid.com
United Kingdom
7 days using the app
February 6, 2019

I’m using this app to send invoices to my customers from Shopify store automatically. It works very well. The instructions to insert the code were clear and I can also download past invoice. Support also responds and works well! Recommend!

Scarf Designers
Germany
7 days using the app
May 7, 2019

Does what it's supposed to do, but I would advice against going with this plugin since they're not supporting all the liquid variables that you may need. We spent a lot of time setting up the app and when the time came to add one of the standard fields (HS-codes) it turns out this wasn't possible.

Reached out to their support but unfortunately they didn't want to support it.

Paralenz Europe
Denmark
7 months using the app
Subscription Plus replied May 7, 2019

UPDATE: This has now been added to the app, so you can include HS Tariff codes and Country of Origin for products, using the following variables in the templates:

{{ line_item.hs_tariff_code }}
{{ line_item.country_of_origin }}

Hope it helps :)

ORIGINAL REPLY:

Thanks for the feedback, and sorry we couldn't provide the needed functionality at the moment. As mentioned in my reply to you, this is something we very much want to support, however there are some technical challenges in getting the HS Tariff codes specifically. It's still something I am working on though :)

Many thanks,
Bjorn

December 23, 2018

Installation worked very well so far. Now I deeply will dive into it. Thanks for all your hard work!

Branka's Shop
Germany
7 days using the app
February 2, 2021

Incredibly fast customer service--should be the standard with any Shopify app. Bjorn and his team quickly helped us customize our template to our business' needs.

Donato Online Store
United States
6 days using the app
October 29, 2020

Head some issues with the Email showed at the footer of generated invoices.. the shopify guru i reached out to contacted the App support and after a few hours there was an answer already fixing the problem step by step. Turned out to be pretty easy.. thank you Luis (FORSBERG+two) Great funktions with a great support.. 5 stars! Having the same issue??
1- Login to Order Printer Pro 2- On the "Manage templates" page, click "Edit template" on the template you would like to update. 3- In the "Code" section, find the following Liquid variables that reference your store email: {{ shop.customer_email }} 4- Highlight this code and delete it. 5- Type the email you want to have on your documents replacing the one you just deleted. your new email here 6- Click Save. That should help in using your current email

Healthy Life Care
Germany
6 days using the app