Orderify , 196 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
    172
  • 8% of ratings are 4 stars
    16
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    2
  • 2% of ratings are 1 stars
    4
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining post-purchase changes and enhancing customer self-service. It allows customers to edit or cancel orders post-purchase, improving efficiency and reducing manual labor. The app is easy to install, user-friendly, and can handle high order volumes. The support team is praised for being responsive and helpful. At $5 a month, merchants find it offers high value, saving time and providing peace of mind.

Edited April 8, 2019

This app was great up until the last three weeks when it stopped working. I've sent 5 emails to their only customer service contact info and have received no response. Shopify has reached out to them on my behalf and still I've heard nothing. Not a word in three weeks. Meanwhile, we're losing business. I'm wondering if this company has gone out of business, as their website isn't loading either...

Café Mam
United States
About 2 years using the app
Edited April 16, 2019

These thieves should be thrown off Shopify App's
they take your money then almost destroy your site
Don't waste your time, i used this App and it has messed up my whole checkout code, still trying to fix it after numerous emails to Orderify to remove all coding their App has placed even after deleting the App its still there
no response or action from them they don't care "
many other customer edit Apps out there i wish i went elsewhere to begin with

Mushroom Catering
Australia
6 months using the app
Edited April 11, 2019

Don't bother guys. Installed app and was working fine. Then stopped working and have been trying to get a response out of them for over 1 week. Contacted them over 6 times with ZERO response.

Don't know how these guys are still in business.

Kaffeina Group B2B
Australia
4 months using the app
Edited January 8, 2020

App allows customers to cancel orders even if you don't allow "cancel" as an option to them.

If a customer simply clicks "edit" order, the original order cancels, the customer then has to edit their order as well as go through the entire checkout process again thus allowing them to abandon cart negating the option to not allow customers to cancel orders.

Qveenstudio
United States
11 days using the app
1
1