Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation and streamlining of order tagging, especially beneficial for businesses with complex inventories or multiple locations. It supports accurate tracking of bundle orders, sorting by delivery date, and backdating for large order volumes. The app can tag orders based on various parameters like shipping location and method, and supports real-time tagging. Merchants praise its reliability, efficiency, and the responsive support team who are willing to add custom features.

March 2, 2023

This app has been absolutely essential for our website. Because we are an online florist, we need to easily sort orders by the customer's chosen delivery date, rather than the order date, to ensure they are fulfilled at the right time. This app automatically tags every order with the customer's chosen delivery date without us having to do a thing, meaning it is simple for us to sort by - tagged with - delivery date. We also use the app to tag each order with different things which makes life so simple when wanting to search for a particuar group of orders.
We have been using the app for almost 3 years and, until today, have never had to ask for support which goes to show how smoothly and efficntly it works! When I needed assistance today, my question was answered extremely quickly and thoroughly. I highly recommend this app!

Scented Narcissi
United Kingdom
Over 2 years using the app
Shop Circle replied March 2, 2023

Thank you for your kind words and for taking the time to review our app. We are delighted to hear you are very satisfied with the functionality of our app and support 😊.

We are always at your service and our team is more than happy to support you in your growth.

All the best with your business,
Customer Success Team I Shop Circle

July 23, 2020

Solved some critical fulfilment issues. Really powerful and excellent support when it's been needed!

Irish at Heart
United Kingdom
Over 2 years using the app
Shop Circle replied July 23, 2020

Thanks for the great review! We're delighted to see Order Tagger is helping in your fulfilment workflow with ShipStation :)

February 16, 2023

Gets the job done quick and easy, and the backdating featuring is great! Support is awesome and helped with any questions I had

Alpha Lion
United States
Over 2 years using the app
Shop Circle replied February 17, 2023

What a nice review! It's awesome to hear that you found our product useful and the kind words about our support team. Thanks so much for trusting us and for spreading the word.

Should you need any help, feel free to reach us back 😊

Have a lovely day,
Customer Success Team I Shop Circle

June 23, 2020

Allowed us to do everything we required, good support communications too. Would definitely recommend.

Tonic at Home
United Kingdom
Over 2 years using the app
Shop Circle replied June 24, 2020

Thanks for the great review! It's great to see the app is helping you manage orders by delivery date :)

September 15, 2020

We use this app to auto-tag incoming orders so we can easily isolate orders, and it works great! Their customer service is also fantastic and they've always been super helpful anytime I've needed it.

Beachly
United States
Over 2 years using the app
Shop Circle replied September 16, 2020

Thanks for the great review!

Edited July 23, 2020

I use this app to categorize the hundreds of orders our store may receive each day. This is a fantastic app and the support team were very quick to assist with my queries and help me to achieve the most out of this app. Highly recommend using this app.

Belgravia Sports Online
Australia
Over 2 years using the app
Shop Circle replied July 24, 2020

Thanks for the great review! We're delighted to hear that the app is making a difference to managing your orders :)

August 25, 2021

The app does exactly what we needed. When the app briefly stopped running the way we wanted it to and I contacted support, they immediately provided an explanation and the solution for it, so it's now running fine again. I can only recommend the app.

Polizeimemesshop
Germany
Over 2 years using the app
Shop Circle replied August 25, 2021

Thanks for the great review of our Order Tagger app Tanja! Glad that you were able to utilize our Delayed Tagging feature to ensure the Order Tags that we apply are not being overwritten.

September 25, 2020

Unbelievable app to help streamline your business and the support is incredible. We needed a few custom solutions that were not readily available and the team built them out within days of a request. Just an unreal experience.

State and Liberty Clothing Company
United States
About 2 years using the app
Shop Circle replied September 25, 2020

Thanks for the great review Jake, it was a pleasure to help out. We're sure the criteria to tag based on the fulfilment status will come in very handy!

Edited November 16, 2019

Great app to streamline many of our processes! Also, super quick customer service willing to help.
Update: Just had another feature request and the team was super helpful and developed it in a matter of days. Steve truly knows how to listen to his customers.

Comprasmax
Costa Rica
About 2 years using the app
Shop Circle replied November 16, 2019

Hi Roberto, thanks for the great review! Glad we were able to help update that rule to help you with your order fulfilment!

April 24, 2020

I would guess that anyone reading this review is looking for an automated way to tag orders to streamline some type of back-end logistics. This app is amazing - it does everything it says it will and the support team has been fantastic. The whole interface, ui & process is extremely easy and intuitive to work with. 5-stars no question. Thank you!

The Mask Movement
United States
About 2 years using the app
Shop Circle replied April 25, 2020

Thanks for taking the time to write this great review! We're really pleased to hear how much time this is saving your support team!