Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance customer engagement and conversion rates by notifying customers when out-of-stock items are available again. They commend its customization options for brand-consistent notifications and user-friendly interface. The app's customer support is praised for their prompt and professional responses. Merchants find it a valuable tool for its simplicity, ease of setup, and effectiveness in driving sales.

April 14, 2024

This app does what it needs to do and the support from Sela the product manager has been great when we needed it! Would recommend if looking for a restock notification app that supports both email and SMS.

Blue Bungalow
Australia
Over 5 years using the app
March 25, 2024

Sela the product manager helped me and I am excited to use Back in Stock and check out other products from SC!

MEAT ME AT HOME
United Kingdom
Almost 6 years using the app
March 11, 2024

Product manager and the development team did custom work for me and I am really excited to use the app!

reliablecorporation.com
Canada
Almost 6 years using the app
February 1, 2024

I've had this app for a few years and it works great. I've only had a minor issue when updating my store theme but the developers are very responsive and they resolve the issue very fast.

My Backyard Decor
United States
Over 5 years using the app
December 12, 2023

This has to be the best app for restocking alerts and many other useful features as well. Simple, easy to use, and most of all straightforward.
I just had a call with the Product Manager Tarik Selimovic and he has helped me solve a small issue on the app. I have been using the app for years and having direct contact to the Manager is amazing. Because of this, I will definitely check out more applications from Shop Circle.

Loolia Closet
Lebanon
About 4 years using the app
March 14, 2024

Service was great!

Briggs and Riley
United States
Over 4 years using the app
March 25, 2024

Tarik was very helpful! You could ask any question and he was willing to help you step by step until you got it sorted!

TheSmoothCompany
Ireland
2 days using the app
March 18, 2024

Easy to install and good customer service. Product Manager Tarik was quick and helpful!

Ten Drinks
Netherlands
6 days using the app
January 29, 2024

Support has been very helpful. I am really impressed with customer support. Quick to answer and all questions were answered. Very friendly

Barlow and Browning
United States
25 days using the app
April 8, 2024

Switched to SC Back In Stock Restock Alert after our previous app's pricing was way too high for our notification request needs. I needed some custom design help, and the customer service is 5/5. Amina and Nejra helped me with all my questions and specific needs, and everything was done within one working day.

Easy to set up and translations available for the widget is a plus, but unfortunately translations aren't available for the emails to customers. Because of that and limited customizing possibilities for the emails, I gave 4 stars. But I'm quite confident those features will become available in the future.

Yeppo & Soonsoo
Finland
About 6 hours using the app