Reviews (950)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

Edited November 30, 2021

Muy contento con la aplicación, buena atención al cliente. Lo recomiendo encarecidamente para todos los que sean nuevos.

Denshi electronic
Spain
Over 2 years using the app
December 9, 2020

Ho sempre ricevuto un'assistenza chiara, veloce ed efficiente. In particolare, sono stato seguito da Angelo Mattino, che ha saputo più volte aiutarmi con garbo e grande professionalità.

BLUVE NATURAL COSMETICS
Italy
Over 2 years using the app
May 5, 2021

Ho iniziato ad usare questa app per avere una comparazione di prezzi tra i vari corrieri disponibili e mi sono subito trovata bene per la chiarezza e la semplicità dell' utilizzo. Poi ho creato il mio sito su shopify e Eleonora Tacchi mi è stata molto d'aiuto per integrare la piattaforma al mio sito. Eleonora si è resa subito disponibile ad aiutarmi passo passo per fare in modo che tutto sia impostato correttamente ed è sempre disponibile per qualsiasi informazione o necessità, davvero una persona molto gentile e attenta.

Keep Out Lazise
Italy
Over 2 years using the app
January 11, 2022

my friend recommended and I am so happy. Been using it for almost a year, excellent help centre support, easy to use.
It takes practice to understand all the features but seriously its easy and user friendly, 100% I recommend it !!!

Oud Dreams™
Spain
Over 2 years using the app
June 18, 2020

Ottimo servizio, davvero utile per velocizzare gli ordini da shopify, consigliato a chi usa questo ecommerce.

Evangelisti Manuela
Italy
Over 2 years using the app
February 10, 2021

Packlink es Fácil de usar, se integra muy bien y facilita mucho el trabajo diario. La recomiendo sin duda.

JANOBANANO
Spain
Over 2 years using the app
March 26, 2021

My first experience with Packlink was very good! Thanks to Renata Primorac! She looked after me from the first minute. She was and is my guide in every step I am doing. Thanks for such a passionate people out there! My work and shipping ( that always is the most stressful part of the business ) became easy and painless. Thank you X

Linografia
Italy
Over 2 years using the app
September 16, 2020

Atención al cliente de 10. Jesús nos ha ayudado a hacer la integración con Shopify, además de contarnos paso por paso como funciona.

Gracias!

Bee the Planet
Spain
Over 2 years using the app
February 24, 2021

Great app. so easy to install and get up and running. Jeffrey at Packlink is so helpful and makes sure you have everything sorted is a timely fashion. Integration simplifies sending out packages and works extremely fast.

Naz's necessities
United Kingdom
Over 2 years using the app
June 30, 2021

We’ve been using Packlink direct through eBay and have had no issues. In the past we have had real issues finding a company who is reliable to help us with our shipping on Shopify, so when i spotted the Packlink Pro offering I instantly jumped on to it. Really pleased with service and the app so far

Have It Framed
United Kingdom
Over 2 years using the app