Reviews (950)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

Edited May 13, 2021

Renata Primorac
is my account manager ,
amazing help to get my account up now my customers get best shipping rates
great customer service 5 star
will 100% recommend to anyone fast qick response lost of customer support

Blackstar Global Distributon Ltd
United Kingdom
About 1 year using the app
March 2, 2021

Me ha atendido Antonio Funes y no puedo estar más satisfecha! Me ha resuelto dudas y ayudado a configurar mis envíos! :)

The Lost Generation
Spain
About 1 year using the app
September 3, 2021

App utile e facile da usare. Anche l'assistenza ricevuta da Eleonora, disponibile e pronta ad aiutarti sempre.

Onci Onci
Italy
About 1 year using the app
Edited June 2, 2021

Wir benutzen Packlink schon seit 2020 für unseren Shopify Store. Sowohl im Shop, also auch Standalone hat uns Packlink schon eine Menge an Versandkosten und vor allem Bearbeitungszeit eingespart. Ein großes Plus ist der immer Kunden-Support. Unser Ansprechpartner Markus ist telefonisch immer sofort erreichbar wenn es mal Rückfragen oder Probleme gibt, damit der Versand immer flüssig läuft, und wir die besten Versandoptionen nutzen.

COSYSPEED GmbH
Germany
About 1 year using the app
October 21, 2020

J'ai installé récemment leur appli qui est facile d'utilisation, l'équipe vous accompagne et si jamais vous avez besoin de renseignements, ils sont à votre écoute. Personnel agréable, je recommande.

HOUSE OF LUCCIA
France
About 1 year using the app
October 13, 2022

App ben fatta e semplice da usare . La consiglio sicuramente. Devo dire però che a fare la differenza è Brunella che in qualità di referente per il mio account è veramente sempre disponibile, gentile e pronta a risolvere ogni mio dubbio e problema. Meglio di così non poteva capitarmi!

Cilla Le Petit Monde
Italy
About 1 year using the app
Edited June 29, 2020

Einfaches tolles System mit tollem Support. Einfach zu bedienen.
Kann man nur empfehlen. Toller Service und gute Preise.

Wake Stoff
Germany
About 1 year using the app
March 30, 2021

Ho avuto assistenza per ben due volte da Ciro Improta il quale mi ha aiutato molto e chiarito molti dubbi ed è stato anche molto disponibile per gli orari in quanto entrambe le volte che sono stato chiamato non ero disponibile e lui subito mi ha dato un orario nello stesso giorno

I MELINARI
Italy
About 1 year using the app
May 18, 2021

Gracias Antonio Funes, muy buena atención, me viene genial para los envíos de mi tienda online. Seguimos en contacto

Ambrosía CBD Growshop
Spain
About 1 year using the app
October 14, 2020

Me sorprendió que me llamaran por teléfono, me ofrecieron un trato muy personalizado que ni esperaba. El chico que me atendió Jesús Ganet fue tan amable conmigo que me dieron ganas de probar esta App en Shopify

illo tienda
Spain
About 1 year using the app