Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

November 30, 2021

Semplice ed intuitivo. Si può sempre migliorare, ma la strada è quella giusta.
E per ogni evenienze c'è sempre la responsabile account Brunella Esposito, che con gentilezza e competenza mi ha aiutato nel risolvere i problemi.

Green's App
Italy
19 days using the app
March 1, 2021

Renata is a good worker I'm very pleased with his help, very, very competent and delighted to be helped by a competent person.
She knows her work very well. I will be happy to contact her with any problem. She is selling the app.

BRICO-OUTLET | Les Promos Hot !!!
Belgium
Over 1 year using the app
February 1, 2022

Già possessore di account Packlink PRO ho usato l'app per collegarlo allo shop. Providenziale la chiamata di Ciro Improta dall'assistenza Packlink che mi ha contattato per verificare l'esperienza con l'app, mi ha chiarito come poter utilizzare il servizio senza dove fare l'upgrade del piano di Shopify direttamente dall'elenco ordini. Ottimo!

Pasticceria Gianni Saccone - Enoteca e Specialità Alimentari
Italy
19 days using the app
October 28, 2020

La app è utilissima per gestire le spedizioni, con pochi click si arriva al risultato e i prezzi sono davvero vantaggiosi. Ringrazio Angelo Mattino che mi ha supportato con gentilezza e professionalità

Just Care
Italy
Over 1 year using the app
September 28, 2020

Me ha atendido Antonio Funes y nos ha ayudado mucho en la configuración de nuestra tienda online. Muy buena plataforma

Numy Baby Shop
Spain
Over 1 year using the app
July 7, 2020

User-friendly with great rates across Europe and reactive support to set up your account and start shipping right away

Thank you Antoine

Touch.be
Belgium
Over 1 year using the app
April 14, 2023

Quand tout vas bien et que le client n'indique pas colis non reçu , packlink est correct.
Par contre avec colissimo, ils disent; on peux rien faire avec colissimo, c'est eux qui traite les réclamation

veuillez les contacter.

Mais alors à quoi ça sert de passer par vous ? si vous nous aider pas avec colissimo

TECIN-PRINCIPALE
France
Over 1 year using the app
February 10, 2021

Me ha atendido Antonio Funes. Muy amable y me ha solucionado todos los problemas. La aplicación es genial

Dos Nómadas Shop
Spain
Over 1 year using the app
Edited February 7, 2022

Service client inexistant, ils sont injoignables. L'application Shopify ne fonctionne pas sur Chrome sur Mac. Et les tarifs sont moins compétitifs que leurs concurrents.

Chamaye
France
Over 1 year using the app
AUCTANE S.L.U. replied December 9, 2020

Bonjour

Désolé pour les inconvénients un de nos agents vas vous contacter dans les plus brefs délais afin de résoudre cet incident

Packlink Team

August 25, 2020

Ottima integrazione, l'app funziona bene, spese di spedizione competitive. Grazie Angelo Mattinò per l'assistenza

SKATETRIP
Italy
Over 1 year using the app