Reviews (950)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

June 1, 2021

Packlink è l'unico servizio terzo di spedizione cherende fattibile spedire e lavorare con l'ecommerce in italia; packlink pro è comodo e semi-automatico nell'evadere gli ordini; si ringrazia ciro improta per l'assistenza completa ed efficace ricevuta durante i pochi disguidi avvenuti

Doni del Mare Cosmetica
Italy
8 months using the app
June 10, 2021

Servizio davvero utile ed efficiente! Utilizzarlo è semplice e mi fa risparmiare molto tempo quando devo spedire un oggetto venduto. Anche l’assistenza che ricevo dal mio personale responsabile account (Ciro Improta) è molto professionale, ogni volta che lo contatto è prontissimo ad aiutarmi e regolarmente mi segue in ogni passaggio che devo fare. Consiglio a tutti sentitamente di provare questo servizio di spedizione.

Risparmiapiuchepuoii.com
Italy
8 months using the app
Edited December 17, 2020

Excellent customer service. My Account Manager, Markus, has guided me through every doubt I have had, advising me on what to do and how to do it better. On top of that, the customer's details are transferred and they look for the best shipping price for you. Very happy to discover Packlink for Shopify!

Karmen Kraft
Germany
8 months using the app
May 19, 2021

application tres pratique avec un service client impeccable. en contct avec UR et ca s'est super bien passé.

Anaelle S - Artisan Createur
France
8 months using the app
June 7, 2021

It helped me to get control of my orders and shipping. Nothing to complain and a great price. Would reccomend it to anyone else.

Greensome
Netherlands
8 months using the app
February 10, 2021

Servizio utile e efficiente, il mio commerciale Angelo mi ha aiutato nell'integrazione con il mio Shopify, consigliatissimo per chi ha un ecommerce Shopify!

LindZon.com
Italy
8 months using the app
Edited November 27, 2020

Buena atención, buenos precios, y mejorando funcionamiento. necesita mejorar un poco la integración con Shopify, pero por suerte con la ayuda de mi account manager Markus se hace todo mas facil.

TexuCrafts
Germany
8 months using the app
May 27, 2020

Muy recomendable, super práctico y soporte impeccable!
Me ayudaron en cada paso para instalar y seguir los paquetes.

Dance In Style
Spain
8 months using the app
November 5, 2020

La atencion al cliente es estupenda. Penelope me ha ayudado a ingegrar la App en mi tienda con las especificaciones necesarias para mi. Usar la app pare los pedidos es muy facil e intuitiva.

Mas Fácil Todavía
Spain
8 months using the app
September 10, 2020

Nos ha atendido Antonio Funes maravillosamente por telefono. Nos ha ayudado a configurar la app en 5 minutos. Todo muy claro y facil de manejar, muy buen servicio de Packlink Pro!

Famiflow.com
Spain
8 months using the app