Reviews (950)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

April 16, 2021

This is app has really helped me with my domestic shipments inside the UK. Jaime is always helpful and providing me with lots of advice and tips on how to get the most from the app. He was very patient with me as well as I had to shut my shop for a couple months due to Brexit regulation and he kept in contact and was happy to assist me when I reopened the shop. The prices for the shipments are competitive and I love the fact that I can now customise my packages.

GolsemShoes
United Kingdom
4 months using the app
Edited February 27, 2021

Grazie all'intervento veloce e professionale del signor Ciro Improta ho potuto settare facilmente la piattaforma e capirne velocemente il funzionamento. Ottimo servizio, prezzi assolutamente competitivi.

UNA Sola Crema
Italy
4 months using the app
November 29, 2021

Me ha atendido Antonio Funes. Me ayudo en todo momento hasta comprender correctamente la app , la recomiendo

BNT Cross Nature
Spain
4 months using the app
June 30, 2020

Me he descargado la aplicación para la automatización de los datos de mis envíos y he quedado gratamente satisfecho.

Holly mascotas
Spain
4 months using the app
October 27, 2020

Ha sido super sencillo conectar mi tienda de shopify con packlink pro. Mi account Manager, Carmen, fue paso a paso acompañandome en el proceso. Gracias!

de la isla kids
Spain
4 months using the app
August 12, 2020

La aplicación está muy bien, mi comercial Julia Boñaho es muy amable me ayudó mucho y con mucha paciencia para conocer la aplicación.

viggoShopping
Spain
4 months using the app
September 29, 2020

This is the only app I could find that offers all the courriers I need (Mondial Relay, UPS, Colissimo, DHL...) where I could use their account, not my own account, so as to get the best discounted rates. I also like the fact that I am not charged a monthly fee, there is no limit to monthly packages... you just simply buy the labels from Packlink, no other charges. I was assigned an account manager, Antoine, who has helped me via phone and screen sharing multiple times to set things up. What other app gives you a mobile phone number of your personal account manager to call if you need help?! Really great customer service. Only things that could be improved: importing the order number from Shopify would be really good, and it is something every other app does. you import all other data from Shopify, so this should not be too hard and would make it much easier for merchants to match orders. Also being able to print the packing slip, not just the label, would be a cool addition. Overall, very happy with this app!

Elizabetta Europe
France
4 months using the app
March 24, 2021

APP molto funzionale e sito ben fatto e da anni che lo uso sempre ottimo diversa scelta di corrieri prezzi....

Volkspart
Italy
4 months using the app
December 6, 2021

La app funciona a la perfección. Todo esta organizado de manera extremadamente profesional y prolija. Hasta ahora no he tenido ningún problema y he podido enviar todas mis ordenes sin complicaciones. Mi gestor Brunella Esposito cumple un excelente rol y sus respuestas son inmediatas. Muy satisfecho con el servicio!

Never Sleep Srl
Italy
4 months using the app
December 6, 2021

Uso questa App per spedire le mie sculture in tutta Italia. Mi trovo benissimo non ho mai avuto nessun problema, mi piace perché è molto semplice da usare e ha dei prezzi vantaggiosi. Inoltre per qualsiasi problema posso rivolgermi all’assistenza. Nicola De Pirro è la mia referente ed è sempre disponibile e gentile, per qualsiasi cosa posso rivolgermi a lei.
Sono davvero soddisfatta del servizio

Giulia Tipo
Italy
4 months using the app