Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive shipping prices, variety of courier options, and time-saving automation features like automatic order importation and label printing. The customer service, particularly the dedicated account managers, is praised for their responsiveness. Despite some suggestions for improvement in its Shopify integration, the app is recognized for significantly reducing shipping costs.

Edited June 25, 2020

Super service, je recommande. Les prix sont imbattables comparé aux concurrents. Facile à relier à Shopify et surtout un conseiller dédié, si vous êtes un professionnel, disponible et joignable facilement ce qui fait une grande différence sur tous les autres services !

Château Thioulet
France
3 months using the app
June 4, 2021

Cheap, fast, good service, amazing support by Sara! Communication is smooth and I feel that we are valued as a client. Thank you!

Whale's Tales
Netherlands
3 months using the app
July 27, 2020

Servicio al cliente muy bueno, perfectamente guiado por asesores que te ayudarán en todo el proceso.
100% recomendable!

batu beads
Spain
3 months using the app
June 24, 2020

Super commercial , super echange merci beaucoup a vous ! En attente de notre rendez vous de demain matin avec grande impatience !

Le pouvoir des trois
France
3 months using the app
September 28, 2021

Mi asesora de Packlink Pro es Penélope Almazán y me apoya en todos los procesos. Gran servicio y fácil gestión de mis envíos.

Anna Delmara
Spain
3 months using the app
April 13, 2021

App facile da utilizzare e molto intuitiva.
L'Account Manager Angelo sempre disponibile e gentile!
La consiglio

lelefantino-store.com
Italy
3 months using the app
May 28, 2021

Just getting used to using the app but looking good so far, easy to use and understand. Great back up from our account manager too.

Highstreetstyleforless
United Kingdom
3 months using the app
January 21, 2021

Muy buena la app, facil de utilizar y sobretodo intuitiva. Tambien el equipo Packlink me resolvió todas las dudas.

SuperKidshome
Spain
3 months using the app
July 31, 2020

First of all this Application is so clean and easy to use + it saves me a bunch of money. Secondly, the Customer Service is just absolutely insane. A constant live support chat service and they provide a sales team manager to call you and help you set the app up in the beginning. I want to give a huge shout out to Andrej for being such a patient legend and guiding me through the whole thing and being an exceptionally nice person too.

11/10 would recommend this App to anyone!

Questions With No Answer
Spain
3 months using the app
September 9, 2022

Aunque soy nuevo en la plataforma, creo que es de las pocas que cumplen con lo que prometen. Tiene una configuración muy intuitiva y la sincronización con las empresas de transporte es excelente.
Lo que más valoro es haber tenido la suerte de que me asignen a Penélope como compañera en este viaje. Su atención es IMPECABLE y el trato con ella es familiar y muy agradable. ¡¡Por favor "PackLink" cuidar a Penélope para que no deje de guiarnos!!

ផ្ទះ AylaByn ផ្ទះ
Spain
3 months using the app