Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

October 19, 2020

I rely on PackLink for all our shipments worldwide. And the customer service is amazing. One call and all is sorted out. I can't recommend them highly enough.

ibuywhatilove
Spain
5 months using the app
November 9, 2023

Utilizzo la piattaforma da poco e al momento mi sto trovando molto bene!
Supporto da parte del responsabile Davide B. sempre disponibile e gentile.
Consiglio la piattaforma!

GIA IDEAS
Italy
5 months using the app
March 15, 2021

Me ha atendido Antonio Funes. La app muy funcional y todo correcto. Cada semana me llaman para comprobar que está todo funcionando correctamente. Muy recomendable.

Attisactivewear
Spain
5 months using the app
March 15, 2021

J'utilise Packlink Pro depuis quelque jours, service client très réactif et à l'écoute! Merci à Katia F. pour son aide !! Je recommande.

Muzmmy
France
5 months using the app
May 11, 2021

Ottimo il servizio! In tre click hai gestito tutta la fase di spedizione, con ottimi prezzi. Davvero un'ottima soluzione. Una menzione particolare per Eleonora che mi supporta e sopporta. Brava! Grazie N

smarttrackerkit
Italy
5 months using the app
May 13, 2022

ottima applicazione, ti fa risparmiare molto rispetto al contatattare direttamente i corrieri , soprattutto se non si effettuano centinaia di spedizini giornaliere o settimanli.
super consigliata, e facilmente gestibile.
tutto a portata di mano.
molto facile da usare.
la mia responsabile account è Brunella Esposito

Loxuno
Italy
5 months using the app
June 18, 2020

La atencion al cliente muy buena, dirigiendome en la configuracion y explicandome el funcionamiento.Lo recomiendo

Sur Azul
Spain
5 months using the app
September 16, 2020

Gracias Penélope Almazán , todo muy bien explicado, un placer empezar a trabajar con vuestra plataforma

Riva Beauty Shop
Spain
5 months using the app
May 11, 2021

mi sto trovando benissimo con questa compagnia poi Brunella e molto dolce e ti spiega tutto bene nei minimi dettagli.

KY LASHX
Italy
5 months using the app
June 11, 2020

Venimos del Woocommerce y ahora estamos en Shopify. Lo primero que hemos hecho es recuperar la plataforma de Packlink para nuestros envíos. Antonio nos ha ayudado a entender las diferencias entre una plataforma y otra para que nada falle en cuando entre pedidos nuevos. Vamos!!

Pili Ferrer
Spain
5 months using the app