Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

August 25, 2021

Es la aplicación que uso para hacer envíos. En todo momento he estado en contacto con un asesor (Jaime) que ha sido muy atento y servicial ayudándome en todo el proceso de envío. Sin duda, será la aplicación que siga utilizando.
Por cierto, si tienes dudas te atienden tanto por teléfono como por e-mail, para mí es un punto muy positivo ya que en ningún momento hablas con máquinas.

Hippy Peace
Spain
4 months using the app
June 4, 2021

I have installed Packlink PRO into my ecommerce, it is very easy to install and the Customer Service team (Jaime in my case) is always available to help with any issue or doubt I have. It gives you lots of advantages when it comes to shipments.

Ole Food Market
Spain
4 months using the app
Edited June 2, 2021

Best App! Easy to use and they have the best (especially with UPS) shipping prices! 90% of my Shipments to the US I do with Packlink. And the support team is awesome (thanks Andre)! Thank you

LipstickSmoothie
Germany
4 months using the app
March 15, 2022

Aplicación súper útil! Anteriormente utilizaba la web de Packlink a parte y era un lío y doble trabajo. Jaime Quintana muy amable se puso en contacto conmigo para ayudarme a instalarla y unir mi tienda a la app y súper fácil! La verdad que ha sido todo un descubrimiento.

Bitrix Kids
Spain
4 months using the app
April 16, 2021

This is app has really helped me with my domestic shipments inside the UK. Jaime is always helpful and providing me with lots of advice and tips on how to get the most from the app. He was very patient with me as well as I had to shut my shop for a couple months due to Brexit regulation and he kept in contact and was happy to assist me when I reopened the shop. The prices for the shipments are competitive and I love the fact that I can now customise my packages.

GolsemShoes
United Kingdom
4 months using the app
Edited February 27, 2021

Grazie all'intervento veloce e professionale del signor Ciro Improta ho potuto settare facilmente la piattaforma e capirne velocemente il funzionamento. Ottimo servizio, prezzi assolutamente competitivi.

UNA Sola Crema
Italy
4 months using the app
November 29, 2021

Me ha atendido Antonio Funes. Me ayudo en todo momento hasta comprender correctamente la app , la recomiendo

BNT Cross Nature
Spain
4 months using the app
June 30, 2020

Me he descargado la aplicación para la automatización de los datos de mis envíos y he quedado gratamente satisfecho.

Holly mascotas
Spain
4 months using the app
October 27, 2020

Ha sido super sencillo conectar mi tienda de shopify con packlink pro. Mi account Manager, Carmen, fue paso a paso acompañandome en el proceso. Gracias!

de la isla kids
Spain
4 months using the app
August 12, 2020

La aplicación está muy bien, mi comercial Julia Boñaho es muy amable me ayudó mucho y con mucha paciencia para conocer la aplicación.

viggoShopping
Spain
4 months using the app