Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive shipping prices, variety of courier options, and time-saving automation features like automatic order importation and label printing. The customer service, particularly the dedicated account managers, is praised for their responsiveness. Despite some suggestions for improvement in its Shopify integration, the app is recognized for significantly reducing shipping costs.

February 11, 2021

Merci pour cette application. Packling Pro est facile d'utilisation et clair. Jamais eu de problème jusque la.

Laura Baldelli
France
Over 3 years using the app
September 16, 2020

Nos ha atendido Jesús;

Dándonos la solución al problema de la integración de la APP, nos ha explicado todos los pasos a seguir, y algún consejo para sacarle mayor provecho a la herramienta.

Trato muy cercano y profesional.

Takura Kids
Spain
Over 3 years using the app
December 14, 2020

En principio la aplicación parece buena. La respuesta de Antonio Funes del servicio técnico ha sido excelente sobre todo por la rapidez en la respuesta y la claridad de las explicaciones.
La única pega que veo es que por el tipo de plan que tengo en shopify (el básico de 29usd) el cliente no podrá seleccionar el transportista.

tumoondo
Spain
About 3 years using the app
AUCTANE S.L.U. replied December 14, 2020

Hola, Gracias por la review, informarte que si pasas tu plan basico mensual a un plan basico annual, tendras un ahorro de mas o menso 36$ al año y la feature CCS Calculate cost Shipping sera incluida gratuitamente y te permitira devolver las tarifas y servicios en tu checkout.

Packlink Team

June 23, 2021

Applicazione semplice da usare e utilissima. Eccellente anche il supporto da parte di Angelo Mattino.

t-shot Milano
Italy
About 3 years using the app
March 7, 2021

Funciona magnificamente, ademas que facilita todos los envios de una manera sorprende. Lo mejor es el servicio tecnico, extremadamente amables y te ayudan en todo! A mi me ayudo Eleonora Tacchi, y fue genial, hablamos en ingles, italiano y español. Por telefono me ayudo a configurar mi cuenta y a resolver todas mis dudas. De verdad que es la mejor!!!

Sicania
Italy
About 3 years using the app
April 29, 2021

I like the app but there are a few issues with it. i send large, heavy boxes so if a customer chooses two or three of them then it expects me to send it as one which isn't possible with 20kg boxes. If you send to different countries and you use a vat exempt service for their eori code (business to business) then you loose the vat on the postage too. I have contacted me rep about that but i am not sure where he has gone as i have no response from the last few emails. Sometimes the post code needs to have a space in it ,as well to make it work . hHving said that the postage is good value for money, the customer gets to choose from lots of different services. the collection is very handy and i find the app very easy to use

Forget Me Not Oils EU
Spain
About 3 years using the app
AUCTANE S.L.U. replied April 29, 2021

Thank you for your review. We informed your sales rep and our technical staff, they will contact you tomorrow.

Packlink Team

June 30, 2020

La plataforma es perfecta me ayuda bastante con los envíos me parece y muy útil para gestionar todos los enviós

Honky Tonker
Spain
About 3 years using the app
May 6, 2021

La aplicación es maravillosa igual que la atención de mi comercial Julia! Super sencilla de usar, y si tienes un problema te guían paso a paso! Recomendada 100%

MundoDidactico
Spain
About 3 years using the app
October 5, 2020

E' un app molto comoda e soprattutto di facile utilizzo. L'assistenza è al massimo, grazie al contributo di Angelo che è stato sempre presente (anche nella configurazione) e ci ha assistito per qualsiasi necessità. Ottima app e ottima assistenza!

Artema Arredi
Italy
About 3 years using the app
November 30, 2020

La atención de Antonio ha sido muy buen, todas las dudas resueltas, la aplicacion resulta intuitiva y facil d eusar

whatpeoplesayvintage
Spain
Almost 3 years using the app