Packlink PRO Shipping Platform

Multicarrier Shipping Solutions for eCommerce and Marketplaces

Free to install. Additional charges may apply.

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    91% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    3% of ratings are 1 stars
71 - 80 of 728 reviews

BribeUShop

Ho conosciuto per caso questa app, Al momento devo dire che è molto semplice esportare gli ordini da shopify ed associargli un metodo di spedizione. L'assistenza è stata rapida e dopo l'iscrizione mi hanno subito contattato per aiutarmi a concludere tutti i passaggi.

galostudio

La persona que me atendió fue muy amable y resolutiva a mi problemas. Soluciones rápidas, eficientes y con un trato excepcional. Recomiendo a cualquiera que vaya ha emprender un nuevo negocio del tipo que sea.

JOYANIMAL

Acabo de empezar a utilizar este servicio, y por ahora me parece genial.
Lo mejor de todo la atención de la persona que me ha tratado: Jaime Quintana Mendibe, mi Account Manager me ha explicado todo perfectamente, y me ha facilitado un montón los trámites.

Arte Complementos

Muy buena atención de servicio al cliente.
Amables y con paciencia.
La chica estuvo muy clara en sus explicaciones.

Routinebio

I never write reviews but i'm happy to write this one. After trying several other apps unsuccessfully, I'm fully satisfy so far with PacklinkPro. My Account Manager Alan is just amazing. He took time to explain to me and walk me through the platform. Thanks a million Alan for your help.

Nani Paw

Unfortunately i have to rewrite my review. Even though I Had/have a great personal consultant with packlink who helped me getting startet with it, the customer service is one of the worse i ever had to deal with - to a point that they wouldn't even answer anymore - to my latest Emails on OPEN CASES. When you buy a label with packlink and your well packed product arrives damaged, they will NOT refund your shipping costs and your product value or reshipping costs, having unrealistic requests of photographs from different angles and layers of packaging made by the customer BEFORE they open the package ... hello???? Sorry but after losing the time stone, not even doctor strange can turn back time and tell his customer to take picture before opening the package. Besides this u get the info after weeks when it's 100% certain the customer threw the damaged package away and there is no chance these pictures can be done. + you don't get that information on first hand when you talk to the support directly - there they only tell you to send a photo of the damaged packaging and 1 photo from the damaged product - the crazy requests come via email after weeks. In which scenario does someone contact an already disappointed customer after weeks to ask for a variety of pictures, apart from the fact that no customer will still keep damaged packaging and products around. TOTAL DISAPPOINTMENT and in my eyes very rude and not trustworthy

Anna Delmara

Mi asesora de Packlink Pro es Penélope Almazán y me apoya en todos los procesos. Gran servicio y fácil gestión de mis envíos.

Blancas3d

Mi asesor es Antonio Funes, estoy encantada con su servicio y con su atención recibida.
La app ayuda mucho con los envíos.

FORMA

Llevo desde diciembre del año pasado que la app no me funciona. Desde Packlink se han lavado las manos y me remiten a Shopify. Los de Shopify me redirigen a Packlink. Un desastre.

Developer reply

September 22, 2021

Buenos días,

Gracias por su comentario y sentimos las molestias.

Para poder ayudarle a resolver la incidencia con su integración, podría enviarnos a business@packlink.com un correo con el email con el cual accede a Packlink PRO. Haremos lo posible para resolver su incidencia cuanto antes.

Gracias de antemano
Saludos
Packlink Team

Ibericosabor

Me atendió Antonio Funes, un servicio impecable y muy profesional, siempre atento a mis necesidades.
Una pena que aun no tengan servicio refrigerado, a la espera de que lo implementen.