Reviews (950)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

November 24, 2023

Usiamo PacklinkPRO per il nostro e-commerce. La piattaforma offre un'interfaccia semplice e chiara che permette l'evasione degli ordini rapidamente. I primi tempi abbiamo avuto bisogno di aiuto e la nostra responsabile account Brunella si è dimostrata sempre pronta, disponibile ed efficace nel risolvere i nostri dubbi/problemi.

Gioia
Italy
About 1 month using the app
November 22, 2023

Importar los pedidos es sencillo e intuitivo; Packlink ofrece todo tipo de posibilidades de envío, y eso ayuda mucho a que pueda adaptarme a las necesidades de cada pedido.

BAT STUDIO
Spain
About 1 month using the app
March 26, 2024

Quand tout va bien, l'application est géniale. Par contre des qu'un colis est perdu, le service client n'est plus la ...
Obligé de passer par eux en plus pour faire des reclamations.
Bref passez directement par les transporteurs ou d'autres applications mais pas Packlink ...

MyPopParadise
France
10 months using the app
November 29, 2023

La atención recibida ha sido excelente. Proporcionando toda la explicación y dudas que nos surgieron. Muy contentas con el servicio recibido.

Patamigos
Spain
6 days using the app
December 3, 2023

Onboarding process andato davvero bene grazie all'aiuto del vostro Account Manager, Davide. Grandissima ownership e reattività - grazie dal team di SuperBottega.

SUPER BOTTEGA
Italy
7 days using the app
November 30, 2023

App comoda e utile

Otramira
Italy
5 months using the app
November 30, 2023

Consigliata!
Il mio referente è Davide Boscato ed è sempre stato puntale e presente in caso di necessità.
Ottimo servizio e Davide è un grande professionista.

Dr-Silva
Italy
10 months using the app
June 5, 2024

Assurdo che non sia accessibile con i piani normali ma solo con quello ultraterreno. Una delusione da parte di shopify!

Hello Fred
Italy
About 4 hours using the app
June 20, 2020

Pedí información a Packlink después de ver en el periódico que se habían integrado con Shopify y no puedo estar más contenta. Me contactaron rapidísimo. Jesús me guió al hacer la integración, me informó sobre el funcionamiento y resolvió todas mis dudas. Una atención de 10.

Pumarina Jewels
Spain
About 4 years using the app
November 24, 2020

I used this app and i very happy, it is very simple and i price are very interesting.
Tracking, payement all are very simple to use.

SPARE RACING PARTS
France
About 4 years using the app