Reviews (11,637)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store customization and functionality without needing coding skills. Its user-friendly drag-and-drop interface and customizable templates make it easy to tailor sites, improving shopping experiences and SEO optimization. The app integrates smoothly with Shopify, ensuring up-to-date product details and prices, and performs well across desktop and mobile devices. Exceptional 24/7 customer support is frequently praised for its responsiveness and personalized assistance with page edits and solutions.

May 24, 2020

Really effective and fast technical support. The editor is quite intuitive and works really fluent. Very glad with the result.

melapongoporti.com
Spain
6 months using the app
PageFly replied May 25, 2020

Thank you so much for your great review, We're thrilled that you're enjoying using PageFly!

Emad - PageFly Team

June 22, 2023

Lin was really helpful with the design of my store, best service possible! I havnt dealt with customer service that helpful in a long time.

SZN
Ireland
6 months using the app
PageFly replied June 23, 2023

Thank you for taking the time to share your thoughts and feedback with us.

We're grateful for your honest feedback and we're glad you feel we're on the right track! It’s all our pleasure to assist you throughout your journey with PageFly.

Rest assured that we will try our best to be a better assistant to you every day!

Lin | PageFly Team

April 24, 2021

Guys forget expensive themes, you can do everything (and more) with Pagefly! It's pretty easy to use even if you're not experienced in coding. Plus, their customer support is absolutely brilliant and they respond to questions immediately! Definetely recommending them!

Try Sleepify
Italy
6 months using the app
PageFly replied April 26, 2021

Thank you so much for your generous review. We are so happy to have your feedback on our app as well as our service.
Please let us know if you have any further questions. Thank you.

Felipe - PageFly Team

December 16, 2021

I want to thank the excellent support you receive every time I needed it, especially Touqir, it provides me with a lot! I highly recommend this app.

ArtigospraVocê!
Brazil
6 months using the app
PageFly replied December 17, 2021

Hi Geovanne,

Thank you for your feedback. I am really happy that I was able to help you with your button animation issue. It's really a huge encouragement and motivation.
We'll try our best to deliver the best service possible.

Touqir | PageFly Team

April 10, 2021

Aplicación muy versátil y atención excelente. Sobretodo de Angel, que me ha ayudado mucho a avanzar en la creación de mi página! Gracias!

kuori
Spain
6 months using the app
PageFly replied April 12, 2021

Muchas gracias por su amable comentario. Es maravilloso saber que ha tenido una gran experiencia con PageFly. Esto nos motivará a mejorar aún más nuestra aplicación y la calidad del soporte. Si hubiera algo, no dude en envíenos un mensaje en cualquier momento.

Ángel - Equipo de PageFly

Edited July 12, 2020

It's very important to give your customer a good experience and a lasting impression when they're in your store and this app is one of the solutions. You can really create a unique home page/collection page etc. here, which will give your store that added boosts! You can choose to pay someone to help you if you want. But other than that it's exciting to make a page that is your own and if you need help look for Huang, Randy and Linky- they're experts!

VISIMITY
Philippines
6 months using the app
PageFly replied July 6, 2020

Your feedback really helps us to improve our app as well as our support service. We really appreciate your business and you being our customer.

The support provided by the staff was absolutely unprofessional and I’m truly embarrassed as her boss. She is our new operator, who is still inexperienced and has a lot to learn.

After this incident, we have updated our operator training procedure to raise the bar of requirements and avoid bad support to happen in the future.

We are working together via Live chat window and we are trying to provide you our best service.

Please don't hesitate to contact us anytime if you need any more help. We are always willing to help you!

Best regards,
PageFly | Kate - Customer Success Manager

December 5, 2020

Support is superb! I got stuck a couple of times and the response from support via chat is almost instant. Definitely the best customer service!

Cuts 'n Creationz
New Zealand
6 months using the app
PageFly replied December 8, 2020

Thanks for your generous review. We are delighted that you like our service.
Your feedback means a lot to us and we will do our best to deserve your trust.

Please don't hesitate to contact us anytime if you need any more help.

Salem | PageFly Team

Edited April 14, 2021

I am so happy I found this app! It totally changed the design of the shop and it made it look beautiful and professional. It is fun to work with and it has many great elements. I'm looking forward to using them all. The support team is always there for you no matter the time and day. Cookie was amazing, she helped me connect the quiz to my shop which would have taken me ages to do. Highly recommended app!

Royal Skin
Cyprus
6 months using the app
PageFly replied March 2, 2021

Hi there, I hope you are enjoying your day over there!

We are all deeply grateful for your words. It’s our duly honor to be a helpful assistant to you on your experience with PageFly. We are still learning to improve ourselves and our dear customer’s compliment is a great source of inspiration for us.

Thank you so much for choosing PageFly and stay with us!

PageFly | Kate - Customer Success Manager

October 7, 2020

it's perfect, you can also upload videos to your coming soon page ! amazing
help online is really good too !
thank you

GENUINE PARIS
France
6 months using the app
PageFly replied October 7, 2020

Thank you so much for a detailed review, I do appreciate that you took the time to share your feedback with us.
We are always happy to be able to help you, please do not hesitate to let us know if you have any further questions.

Cookie - PageFly team

September 20, 2020

The App so far seems pretty good.
However I am not leaving this review for the app, I am leaving this review for the service I have just recieved.
Quite simply, the BEST representitive of any company i've ever dealt with.
Paula resolved all of the issues i had (which were caused completely by me, not the app) and went far far beyond what I could have ever expected, she handled my stressed messages with a smile, and not only did she resolve the mess i made of my store, she rectified what i was trying to achieve in the first place. The actions of Paula have given you a long term customer, not the app.

Thank you Paula.

MonkeyBoo Chocolatiers
United Kingdom
6 months using the app
PageFly replied September 22, 2020

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with PageFly.
All of us are really happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day.
So thanks for your kind words and we look forward to seeing you again. We are trying our best to assist you.

Let us know if you have any questions or concerns.

PageFly | Kate - Customer Success Manager