PageFly Landing Page Builder , 10,182 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly, drag-and-drop page building feature, which doesn't require extensive coding knowledge. They value the variety of design options, templates, and exceptional customer support, including video tutorials. The app's seamless integration with Shopify and mobile-responsive pages are also praised. It's seen as a cost-effective solution with a free version available. Some merchants suggest adding design copying and live web call support. Despite occasional slow response times, the overall merchant experience is positive.
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Amazing
Hi Garrison Peters,
Aasim here from the PageFly support team.
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Aasim - PageFly Team
The application is very useful and useful. I would like to thank Mika, who helped me quickly and very kindly when I needed help.
Thank you so much for your review, it’s a great motivation for us to improve ourselves!
Our support team is online 24/7 and let us know if you need any assistance.
Mika - PageFly Team
The operation is simple and the customer service is very good.
Hi there,
I am glad to see your review in our app store. Thank you so much for your kind words and your continued trust in PageFly. Your trust and satisfaction is what drives us forward.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Please don't hesitate to let us know if you need help with anything at any time. We're just a message away!
Have a wonderful day, and take care!
Abed | PageFly Team
With live chat when I have a trouble they instantly fix.
We work hard every day to give you the best service, for us it is very important that you can create the most beautiful pages in the simplest way, every time we read that we are doing it well we encourage ourselves to continue working thank you for your words!
Please let us know if you need help.
Tolu - PageFly Team
awesome work, they help fast with constructive and helpful replies!
Hi,
I am glad to see your review in our app store. Thank you so much for your kind words and your continued trust in PageFly. Your trust and satisfaction is what drives us forward.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Please don't hesitate to let us know if you need help with anything at any time. We're just a message away!
Have a wonderful day, and take care!
Abed | PageFly Team
Great app!
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Have a wonderful day, and take care!
Sani - PageFly Team
Super helpful and friendly customer service staff. They will guide you and try their best to help you solve your problem. The app is easy to use. But for the first time user you may get confuse a bit but later on you will adapt to it fast.
Hi there, so glad to see that you are having a good time with PageFly team!
Thank you for your detailed feedback, it helps us a lot in improving ourselves. Rest assured that all of your feedback is noted for the whole team to learn. We hope to serve you better every day to meet our dear customer’s expectations.
Please know that you are always welcome here! Our support team is here with you 24/7 whenever you need.
Have a nice day, and stay safe!
PageFly | Kate - Customer Success Manager
Le temps de prise en main est nécessaire, mais l'application permet de faire tout ce qu'on a en tête. Je l'adore !
Merci beaucoup pour votre généreux avis. C'était très gentil de votre part. Soyez assuré que nous continuerons à améliorer nos services pour les utilisateurs appréciés de PageFly comme vous.
Encore une fois, merci pour les mots d'amour que vous avez partagés et merci d'être la meilleure partie de PageFly.
Si vous avez des questions ou des préoccupations, n'hésitez pas à nous envoyer un message dans la fenêtre Live Chat. Nous sommes toujours prêts à vous aider!
Passez une merveilleuse journée et prenez soin de vous !
Nana - Équipe PageFly
Not sure why everyone is happy with the customer support.
I use Gempages and wanted to switch due to slow loading times at some of their features. Their support was always incredibly helpful and could even deal with coding issues for me. But to fix the loading times I was willing to pay the premium on Pagefly.
I installed the app yesterday and wanted to simply copy my already existing page. However, on first preview, there was an error message and a clearly false formatted page. So I messaged the support and asked them to set up the app cause I clearly did something wrong.
My first agent took 30 minutes for each response, at times only continuing to work when I asked again, what the progress was and following up with things he needed to continue working. Felt like I had to keep reminding him that I was even there. After almost 2 hours I asked for a different agent because again he forgot about my chat.
Long story short, It's been almost 24 hours. The first error was solved after 4 agents and about 15 hours. I now encountered a second issue with a metafield that worked in Gempages but now doesn't work in PageFly. I'm now on agent 8 (Mind you, in the same chat) who just told me to do what I did before agent 7 told me something else. I do have an idea where the errors lie and an experienced agent would have taken max 30 minutes for the first issue and 5 for the other.
To summarize: They clearly outsurce their support who have minimal idea about the app or its functions. I've seen their support system due to a bad Loom recording, and they chat with up to 10 people at once. Obviously, things will get lost.
I'm back to Gempages.
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app. We hold ourselves to a high standard, and we regret that we fell short of your expectations.
Our goal is to always provide our customers with an exceptional experience, and we are disappointed that we did not meet your expectations. We feel so grateful that you take the time to bring your concerns to our attention.
We sent you an email but we haven’t received any response from you yet. We take your concerns seriously and are committed to making the necessary improvements.
We understand the frustration and inconvenience you faced while dealing with the issues, and we want to do everything we can to make things right. I hope that you can give us another chance to assist you to check the issue for you.
We value your business with PageFly, and we are committed to providing you with the best possible service.
I look forward to hearing back from you soon.
Best regards,
PageFly | Kate - Customer Success Manager
Fast support. Very good.
Thank you very much for taking the time to share your thoughts with us!
It makes me really glad to know that you're happy with our support, and it was truly a pleasure to assist you.
As discussed, please don't hesitate of getting back in touch if you ever need any further assistance.
All the best!
Junie | PageFly Team