Reviews (11,406)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store aesthetics and functionality without coding skills. It features a user-friendly drag-and-drop interface, customizable templates, and seamless Shopify integration for real-time updates. Merchants also value the SEO optimization features that boost search engine visibility and traffic. The customer support is praised for being responsive and helpful, offering assistance through video tutorials and live chat. This app is noted for improving user engagement and conversion rates.

February 27, 2019

Wow - what happened?!

I started using Pagefly about a month ago and was so happy with how easy it was to make pages look about 100x better than the standard Shopify styling. That all changed when they released a ton of updates - NOTHING WORKS ANYMORE. I have changed the SEO for several pages multiple times, only to find it has reverted back to the template text. Font colors won't display correctly (e.g., shows as gray even though I have selected white), despite the editor showing that I have selected the appropriate color. I have had to redo entire complicated sections piece by piece in an attempt to get things to function correctly again.

Yes, there is a chat function - however, it takes FOREVER to get a response. Not exactly user friendly.

Such a waste of time - I'm looking into other editors and am likely going to make the switch.

LashBeePro
United States
About 1 month using the app
PageFly replied July 13, 2022

Hi there,
I am totally sorry for everything that has happened and made you have an unexpected experience with us. We had a chance to assist you but it’s clear that we failed to make you satisfied.

What you mentioned in the review, I understand and I have to say that sometimes, theme conflict can override PageFly settings so I wish if we have another chance, I and our team really want to assist you.

We are always improving our app day by day and wish for another opportunity to support you.

PageFly | Kate - Customer Success Manager

May 17, 2023

Good customer service. Able to help me customize my store on how I want it. Very happy pagefly exists!

Filmnote
Australia
About 1 month using the app
PageFly replied May 17, 2023

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Please don't hesitate to drop us a message anytime if you need any more help.

Regards,
Aldwin - PageFly Team

February 16, 2023

The interface is easy to learn and me chat support is fast if you need help! This application is very good I recommend it :)

Caaly
France
About 1 month using the app
PageFly replied February 16, 2023

Thank you very much for giving us a wonderful review. It really made my day and I really appreciate it!

Whenever you need help, do not hesitate to contact us, we are always here to support you.

Sincerely,
Cara | PageFly Team

January 21, 2024

The pagefly app is a fantastic app that does everything perfectly. The support team is also fast, helpful and very professional. I have no complaints.

Emba Cookware
United Kingdom
21 days using the app
PageFly replied January 25, 2024

Thanks so much for your lovely review and your support.

Please don't hesitate to contact us if you need any more help.

Have a great day!

Saeed - PageFly Team

August 21, 2020

Great App. Great customer service (Paula). I needed some help with coding my custom homepage. I expected them to guide me through it, but their programmers offered to do it for me, for free. Stop looking up Shopify coding tutorials and just download PageFly. Well worth it. Thanks again Paula!

FitnessComps
Canada
About 1 month using the app
November 13, 2023

Max was great help. He walked me through the process of figuring out how to remove a password page to have pageflys landing page show

Protocool Performance Brand
United States
About 1 month using the app
PageFly replied November 15, 2023

Hello,

Thank you for sharing your positive experience with Me! We're delighted to hear that I was able to provide great assistance by guiding you through the process of removing a password page and setting up PageFly's landing page.

Our team is committed to ensuring a seamless experience for our users, and it's fantastic to know that I was able to help you navigate through the steps. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to support you in making your PageFly experience as smooth as possible.

Thank you for choosing PageFly, and we look forward to continuing to assist you in the future.

Kind regards,
Max - PageFly Team

December 18, 2023

The best App and the best customer service. very avialabke, proffesional and saved for me a lot of time - Thanks !

My Store
Israel
29 days using the app
PageFly replied December 21, 2023

Hi,

I received your review about your experience with PageFly. I feel very honored to be mentioned by name in your review. It is also a pleasure for me and PageFly's support team to support you. Wishing you success and great experiences with PageFly.

If you need help please contact us, we are always ready to help you.

Best regard,
Spite - PageFly Team

December 2, 2020

The customer support on this app is AMAZING!! Felipe solved ALL my problems and even sent me a video on how to code. Love this app! HIGHLY RECOMMEND!!

EDEN + ASH
United States
About 1 month using the app
PageFly replied December 8, 2020

I just saw this generous review Joyce, Thank you really much for your kind words they mean a lot to us
Rest assured that we will keep on improving our services for valued PageFly users like you.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! 💪

Felipe | PageFly Team

Edited March 25, 2021

The best customer support I've ever experienced. And the page builder is everything I wanted and more. I've built several pages and was able to create something beautiful and functional that I think will have a high-conversion rate for sales. When I was stuck, the support team and developers quickly stepped in to help me.

Luxury Leaks
United States
About 1 month using the app
PageFly replied March 29, 2021

Thank you for taking the time to leave us a review on the App Store. Our whole team has been trying day and night to improve PageFly better and better.
We also put customer satisfaction on the top priority.
Please let us know if you have any recommendations or need help.

Cookie - PageFly Team

Edited April 5, 2019

It's a powerful tool. I designed an amazing page with just this app, without third part programs or websites. I recommend it to those who want more sales and a professional store.

Loja Deber
Brazil
About 1 month using the app