Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (569)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy setup, streamlining the returns process. It integrates well with Shopify, enhancing store functionality and efficiency. The responsive customer support is highly praised, and the customization options allow merchants to align the returns portal with their brand. A free plan is available, making it accessible for new or small businesses, and continuous updates introduce new features and improvements.

September 3, 2023

Great application and great customer service. Elly has been amazing.

Audioki
Italy
12 months using the app
February 1, 2024

funktioniert gut

Velocceclo
Germany
11 days using the app
August 21, 2023

Easy to understand the app, Miya was very kind and quick to help. would definitely recommend the app.

Maltese Masterpiece
Canada
11 months using the app
August 25, 2023

Very Good support, they helped me al lot and are always open for new ideas / changes in the app. I love it!

Open Mind & Spiritual
Germany
10 months using the app
January 25, 2024

so far, so good!

Weddell Water
United States
10 minutes using the app
November 2, 2023

This app is freaking awesome and it won't cost you a dime! To begin with, the ability to customize return reasons and even include pictures is something that shopify seriously missed out on. And if that weren't enough, they also give you the option to offer exchanges and store credit as refund option to your customers. It's like the icing on the cake! And as if that weren't enough, this app is the secret behind hassle-free returns handling, freeing us up to tackle the truly important stuff.

D BIAS
India
9 months using the app
Channelwill replied November 6, 2023

Dear D BIAS Team,

This is Sunny, we are committed to building a high-quality app for DTC merchants to automate their return and exchange services, and we will continue to update the core features of the app, including automation, and carrier integrations at breakneck speeds in anticipation of bringing more value to DTC merchants!

Best wishes,
Sunny|ParcelPanel Team

February 3, 2024

Der beste Service in diesem Programm, der Kundenservice ist sehr gut und Probleme werden schnell gelöst

FlyPhoenix
Germany
About 7 hours using the app
August 23, 2023

Great customer service and very easy to use app- the best part is its free and they are so helpful to any request!

This & That Boutique
United States
9 months using the app
October 8, 2023

Great, impressive app

tern®
France
8 months using the app
October 10, 2023

Great

Forever Vacation
France
8 months using the app