Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Reviews (543)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving the returns process, noting its user-friendly interface and easy setup. It features customizable returns and exchange options, and a seamless integration with Shopify's shipping/returns policies. The customer support is frequently praised for its responsiveness, especially during holidays and late hours, with special mentions of team members Donna, Jessca, and Kath. This app is valued for its robust features and exceptional support, enhancing both customer satisfaction and operational efficiency.

December 27, 2023

Streamlined Returns Made Easy

I can't express how much has transformed our return process. It's a game-changer for any e-commerce store looking to enhance customer satisfaction.

7Crew
United States
21 minutes using the app
November 17, 2023

Great support and great app!!

MATI THE LABEL
Australia
26 minutes using the app
December 28, 2023

Just perfect for now!!! Hope it continues this way. Fast, efficient and very polite!

Clothing Addict
France
20 minutes using the app
August 23, 2023

Great app, beautiful UI and easy to use. Their customer support is amazing too! Highly recommend this app

White Rose Collection
United Kingdom
27 minutes using the app
November 1, 2023

Makkelijk te gebruiken en te instaleren. Bied goede mogelijkheden

Deko Goods
Netherlands
25 minutes using the app
January 18, 2024

Great Support

Loved by Nature
United Kingdom
13 minutes using the app
November 7, 2023

Support is great and replies are instant!

Mesmo
Netherlands
22 minutes using the app
August 7, 2023

A very pleasant app and a very good user support. I contacted them in order to remove the branding and ask about prices, answers were precise, fast, and kind! I hope the app will grow and stay affordable for small business like mine.. ! :)

Japonify
France
24 minutes using the app
February 11, 2024

Good service, and fast. Just installed the app but it seems really good!

CVRGYMCLUB
Sweden
6 minutes using the app
January 25, 2024

so far, so good!

Weddell Water
United States
10 minutes using the app