Parcel Panel Returns &Exchange
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Highlights
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Based in United States
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Use directly in Shopify admin
About this app
Launched
June 30, 2023
Languages
English
Categories
Returns and exchanges , Shipping labelsWorks with
Shippo, Sendcloud, DHL, FedEx, ShipStation, USPSMake returns and exchanges hassle-free to reduce costs, retain customers and recapture revenue.
ParcelPanel by Channelwill: simplify the returns process to turn disappointment into opportunity. ParcelPanel Returns enables you to give customers peace of mind with a self-service return center and email notifications with real-time status updates, necessary shipping instructions, and return labels international, returns, and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales.
- Create a branded experience by return portal/return center, email notifications.
- Customized refunds (store credit, gift cards) and exchanges with happy returns.
- Prevent fraud by smart eligibility rules like return window, and return reasons.
- Integration with Sendcloud, Shippo, DHL, Shipstation, FedEx, QR scan Returns.
- Seamlessly integrates with Shopify auto-sync loop returns status to Shopify.
Pricing
Free
Free to install
6 returns per month
- Manage returns in one place
- Branded and embedded return page
- Return labels
- Eligibility rules
- Return reason and analytics
- Email notifications
Essential
$20 / month
60 returns per month, $0.45 per extra return
- All Free features
- Flexible return solutions
- QR code returns
- Custom domain
- Return page multi-language
- Variant exchange
- Return fee & Rewards
7-day free trial
Free
Free to install
6 returns per month
- Manage returns in one place
- Branded and embedded return page
- Return labels
- Eligibility rules
- Return reason and analytics
- Email notifications
Essential
$20 / month
60 returns per month, $0.45 per extra return
- All Free features
- Flexible return solutions
- QR code returns
- Custom domain
- Return page multi-language
- Variant exchange
- Return fee & Rewards
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
442 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this tool for streamlining returns and exchanges, offering customizable reasons and various refund options. It's praised for its clean interface, speed, and efficiency. The customer support team is highly commended for their prompt and professional service. Despite requiring some self-configuration, it's seen as a minor issue. The free cost makes it a valuable resource for all merchants, particularly those with new stores.
Very happy with this app. Works well and the chat support is always quick and they do their best to help.
I just started using the app, so far so good, I think its very easy to use and set up :)
Donna was also really kind and helped me with something promptly - thanks for the support! :)
I have only just installed this app and so far it is exactly what I wanted and needed for the store. The setup process is very easy and everything can be customized as you want!
Excellent service. From start to finish, everything was handled efficiently and quickly
I would definitely recommend this app!
About this app
Launched
June 30, 2023
Languages
English
Categories
Returns and exchanges , Shipping labelsWorks with
Shippo, Sendcloud, DHL, FedEx, ShipStation, USPSBuilt by Channelwill
About Channelwill
5.0 average rating
5 years building apps for the Shopify App Store
SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK
Support
Send a messagereturns@channelwill.com
Resources
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