Parcel Panel Returns &Exchange

Parcel Panel Returns &Exchange

Built for Shopify
Free plan available. 7-day free trial.
Rating (4.9)
Reviews
Developer

Highlights

Meets Shopify's highest quality standards for speed, ease of use, and merchant value

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin

About this app

Launched

June 30, 2023

Languages

English

Works with

Shippo, Sendcloud, DHL, FedEx, ShipStation, USPS

Make returns and exchanges hassle-free to reduce costs, retain customers and recapture revenue.

Simplify the returns process to turn disappointment into opportunity. ParcelPanel Returns enables you to give customers peace of mind with a self-service return center and email notifications with real-time status updates, necessary shipping instructions, and return labels international, returns, and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales.

Simplify the returns process to turn disappointment into opportunity. ParcelPanel Returns enables you to give customers peace of mind with a self-service return center and email notifications with real-time status updates, necessary shipping instructions, and return labels international, returns, and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales. more
  • Create a branded experience by return portal/return center, email notifications.
  • Customized refunds (store credit, gift cards) and exchanges with happy returns.
  • Prevent fraud by smart eligibility rules like return window, and return reasons.
  • Integration with Sendcloud, Shippo, DHL, Shipstation, FedEx, QR scan Returns.
  • Seamlessly integrates with Shopify auto-sync loop returns status to Shopify.

Pricing

7-day free trial

Free

Free to install

6 returns per month

  • Manage returns in one place
  • Branded and embedded return page
  • Return label
  • Eligibility rules
  • Return reason and analytics
  • Email notifications

Essential

$20/month

60 returns per month, $0.45 per extra return

  • All Free features
  • Flexible return solutions
  • QR code returns
  • Custom domain
  • Return page multi-language
  • Variant exchange
  • Return fee setting

Free

Free to install

6 returns per month

  • Manage returns in one place
  • Branded and embedded return page
  • Return label
  • Eligibility rules
  • Return reason and analytics
  • Email notifications

Essential

$20/month

60 returns per month, $0.45 per extra return

  • All Free features
  • Flexible return solutions
  • QR code returns
  • Custom domain
  • Return page multi-language
  • Variant exchange
  • Return fee setting

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

416 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Shopify. It's praised for enhancing customer service and sales through features like customizable return reasons, exchange options, and store credit. The customer support team is highly commended for their prompt and professional service. Regular updates based on merchant feedback highlight the developers' commitment to improvement. Despite its comprehensive features, the app is free, making it a valuable asset for both new and established stores, especially small businesses.

January 25, 2024

We just installed the app so it is too early to write a review but since the customer service gave me prompt responses and setting up was easy, I put 5 stars at this moment.

elims
United States
3 months using the app
January 4, 2024

I use this application in several stores, and it is really a very good application. Their customer service is also very good. I thank Donna for helping me.

Venlana
Morocco
28 days using the app
January 1, 2024

⭐️⭐️⭐️⭐️⭐️
Excellent service! Parcel Panel app has made the returns and exchange process a breeze. Their prompt and hassle-free service ensured a smooth experience. From start to finish, everything was handled efficiently and with utmost professionalism. I highly recommend Parcel Panel for their exceptional service and seamless returns and exchange process. Five stars all the way!

Yoga Addicts
Canada
19 days using the app

About this app

Launched

June 30, 2023

Languages

English

Works with

Shippo, Sendcloud, DHL, FedEx, ShipStation, USPS

Built by Channelwill

About Channelwill

5.0 average rating

5 years building apps for the Shopify App Store

SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK

Support

Send a message

returns@channelwill.com

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