Parcel Panel Returns &Exchange

Name: Parcel Panel Returns &Exchange
Brand: Channelwill
Rating: 4.9 (530 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (530)
Developer: Channelwill

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Make returns and exchanges hassle-free to reduce costs, retain revenue and drive customers loyalty.

ParcelPanel by Channelwill: simplify the returns process to turn returns into exchanges and store credits. The value and benfits can bring you: measurable returns cost savings, efficiency improvement, actionable insights and data, drive customer loyalty. Returns changemaker!

Self-service returns portal and email notifications to drive customer loyalty
Customized refunds (store credit, gift cards) and return fee & label fee
Auto-approve and exchanges to save time on returns management
Integration with USPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, Evri
Auto-sync loop returns status to Shopify & Auto-tracking return shipment status

Highlights: Popular with businesses in United States; Use directly in Shopify admin

Languages

English

Works with

Checkout, USPS QR Returns, DHL, FedEx, UPS, Canada Post, Hermes UK

Pricing

Free

Free to install

6 returns per month

Unlimited carrier connection
Branded & embedded return page
Return labels
Eligibility rules
Return reason and analytics
Email notifications

Essential

$20 / month

or $192/year and save 20%

60 returns per month, $0.45 per extra return

All Free features
Flexible return solutions
QR returns
Multi-language
Variant exchange
Return fee & Label fee
Unlimited carrier connection

7-day free trial

Professional

$59 / month

or $552/year and save 22%

120 returns per month, $0.45 per extra return

All Essential features
Auto-approve
Auto-track return shipment
Auto-exchange
Return rewards
Unlimited carrier connection
Onboarding meeting

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (530)

Overall rating

4.9

Counts per rating level

95% of ratings are 5 stars
506
3% of ratings are 4 stars
17
1% of ratings are 3 stars
3
0% of ratings are 2 stars
2
0% of ratings are 1 stars
2

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

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Merchants highly recommend this tool for improving the returns process, noting its user-friendly interface and easy setup, ideal for new stores. It offers customizable options for returns and exchanges and integrates smoothly with Shopify. The app's fast performance and responsive customer support, particularly from staff members like Donna and Jessica, are frequently praised. Merchants consider it an essential tool for e-commerce stores aiming to provide professional service.