Parcel Panel Returns &Exchange
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Highlights
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Based in United States
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Use directly in Shopify admin
About this app
Launched
June 30, 2023
Languages
English
Categories
Returns and exchanges , Shipping labelsWorks with
Shippo, Sendcloud, DHL, FedEx, ShipStation, USPSMake returns and exchanges hassle-free to reduce costs, retain customers and recapture revenue.
Simplify the returns process to turn disappointment into opportunity. ParcelPanel Returns enables you to give customers peace of mind with a self-service return center and email notifications with real-time status updates, necessary shipping instructions, and return labels international, returns, and exchanges management easily and customize your return solutions to encourage exchanges and save lost sales.
- Create a branded experience by return portal/return center, email notifications.
- Customized refunds (store credit, gift cards) and exchanges with happy returns.
- Prevent fraud by smart eligibility rules like return window, and return reasons.
- Integration with Sendcloud, Shippo, DHL, Shipstation, FedEx, QR scan Returns.
- Seamlessly integrates with Shopify auto-sync loop returns status to Shopify.
Pricing
7-day free trialFree
Free to install
6 returns per month
- Manage returns in one place
- Branded and embedded return page
- Return labels
- Eligibility rules
- Return reason and analytics
- Email notifications
Essential
$20 / month
60 returns per month, $0.45 per extra return
- All Free features
- Flexible return solutions
- QR code returns
- Custom domain
- Return page multi-language
- Variant exchange
- Return fee & Rewards
Free
Free to install
6 returns per month
- Manage returns in one place
- Branded and embedded return page
- Return labels
- Eligibility rules
- Return reason and analytics
- Email notifications
Essential
$20 / month
60 returns per month, $0.45 per extra return
- All Free features
- Flexible return solutions
- QR code returns
- Custom domain
- Return page multi-language
- Variant exchange
- Return fee & Rewards
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
432 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its easy setup, user-friendly interface, and efficient performance. They value its customizable return reasons, smooth handling of returns and exchanges, and the option to offer store credit. It's particularly beneficial for new stores, improving customer service and sales. Merchants also commend its seamless Shopify integration and the quality of the free version. The customer support team is often praised for their quick and professional service, making it a potential game-changer for businesses.
One of the greatest app out there that offers flexible plan choices! Thanks to Donna for assisting and been amazing! Great app!
Great app and super assistance!
WOuld love this app to have the ability to charge return fees for ALL exchange reasons, but it only allows you to choose one, which doesn't make sense if you need to charge postage for any exchanges. YOu also can't charge return fees for Refunds as well as Exchanges - only one or the other. The interface is user friendly and aesthetically pleasing and price point is good but without these features, I can't use the app.
About this app
Launched
June 30, 2023
Languages
English
Categories
Returns and exchanges , Shipping labelsWorks with
Shippo, Sendcloud, DHL, FedEx, ShipStation, USPSBuilt by Channelwill
About Channelwill
5.0 average rating
5 years building apps for the Shopify App Store
SHOP 185 G/F HANG WAI IND CTR NO 6 KIN TAI ST TUEN MUN NT, HONG KONG, HK, 999007, HK
Support
Send a messagereturns@channelwill.com
Resources
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