Reviews (3,657)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

April 14, 2023

Very attentive Mig, great!
Resultados de traducción
Resultado de traducción
I'm just starting, so I still don't know how the app works, but the attention is very good

YESPAU.COM
Chile
6 months using the app
Channelwill replied April 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited February 3, 2021

The best app for dropshipping, hands down. I was using another app prior to discovering ParcelPanel, and this app blows it OUT OF THE WATER. Also, great customer service, fast to respond, and helpful. You are able to customize the location from which customers see your products being shipped from. Very helpful, and a incredibly useful upsell "similar products" tab based off what said customer purchased. Genius.

HomePersona
United States
6 months using the app
July 12, 2023

Great app and help center even better! very quick and helpful. I would recommend to anyone who has a store in shopify

Projeto Fan Service
Brazil
6 months using the app
Channelwill replied July 14, 2023

Hi,

Thank you for sharing your positive experience with our app and help center. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support.
If you have any further questions or feedback, please don't hesitate to reach out to us.

Best regards,
Parcel Panel

April 25, 2023

Ella was very sweet and helpful. Thank you for your support I look forward to working with this app

Phone FilmStudio
United States
6 months using the app
Channelwill replied April 27, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 21, 2022

The best app so far for orders tracking and orders management. The tracking page on the store is fully customizable and the backend on Shopify is very effective to keep track of delays, percentage of orders already delivered, exception etc.. Higly recommended

Lepont Calzature
Italy
6 months using the app
Channelwill replied September 21, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 5, 2021

C'est vraiment parfait le support à régis très rapidement et a pris le contrôle eux même en main. Je recommande fortement

Royaume de la Boîte
France
6 months using the app
September 24, 2022

The greatest app ever I've used for my store, Questions got answered fast, Had a good talk with Mig, she was so friendly and made my work easier.

almorie
India
6 months using the app
Channelwill replied September 25, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 14, 2022

Chat support is amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

DogFectly
Lithuania
6 months using the app
Channelwill replied July 14, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

January 21, 2023

Itsssssss great great great great great great great great great great great great great greattttttt !!!

MyTechVisions
Germany
6 months using the app
Channelwill replied January 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 11, 2022

Good Support and the app is well-designed! I just installed the app and i already love it. Good app!

Jeweloop
Canada
6 months using the app
Channelwill replied September 13, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel