Reviews (3,657)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

July 9, 2022

Many thanks to MIG, he helped me set up the site. I installed the app today, I'm looking forward to try it and see how it works.

CadaniaStore
Spain
6 months using the app
Channelwill replied July 10, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

December 12, 2022

I contacted the costumer service and got a reply from Mig, in 5 minutes she explained and solved all my problems in a professional way, thank you very much!

PUPPY STYLE
Spain
6 months using the app
Channelwill replied December 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 27, 2023

They respond very fast and fixed my problem within a minute, great communication, would recommend.!~!

Zølara
Netherlands
6 months using the app
Channelwill replied May 29, 2023

Thank you for your positive feedback! We're happy to hear that our team was able to respond quickly and resolve your issue efficiently. We appreciate your recommendation and hope you continue to have a great experience with our service.

April 30, 2022

Me ha servido bastante bien la versión gratuita, sin duda migrare a la version de pago cuando mis necesidades lo requieran

Calzado GAONA
Mexico
6 months using the app
Channelwill replied May 4, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

June 22, 2022

Best app and best customer service Thank you so much Simple and easy to use application I highly recommend him

goesster
France
6 months using the app
Channelwill replied June 22, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

June 1, 2023

Excelente aplicación, muy completa, fácil de entender y operar, recomiendo 100%, en cuanto al soporte técnico son increíbles, siempre atentos a las necesidades y consultas que uno pueda tener.

RenioChile
Chile
6 months using the app
Channelwill replied June 1, 2023

Thank you for your positive feedback!
We're glad to hear that our support team was able to provide quick and effective solutions to your problems. We appreciate your recommendation and hope to continue providing excellent service to you in the future.

June 5, 2023

La aplicación funciona genial, y si tienes algún error te ayudan a solucionarlo.
Buena experiencia con ellos, excelente servicio tecnico, recomendado.

Silvestelar
Spain
6 months using the app
Channelwill replied June 11, 2023

Thank you for your positive feedback! We look forward to continuing to meet your expectations and thank you for your recommendation.

March 23, 2023

i love this app, it helps give the customer a perfect overall shopping experience and reduces the amount of questions about delivery times etc. Their customer service is also very helpful and nothing seems to be an issue to fix for you. On top of that they also have a very quick responding time, they help you within minutes. A great app!

Ziver
Netherlands
6 months using the app
Channelwill replied March 24, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 12, 2021

Intimate service support, very easy-to-use APP, support for many rare couriers such as chukou1, yuntrack, etc., very good!

fancyasme.com
United States
6 months using the app
February 4, 2022

great app i had many problems and they came for help immediately!
really recommend, great customer service!

Brisserie
Israel
6 months using the app
Channelwill replied February 6, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel