Reviews (3,658)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

March 11, 2023

Professionnel, la conseillère Elly m'a était d'une grande aide, Je recommande l'application sans problème.

AnimAccess
France
6 months using the app
Channelwill replied March 12, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited May 15, 2023

Cette application est pour moi la meilleure! Le service client est très réactif ! Je la recommande à 100%

PolyglamNails
France
6 months using the app
Channelwill replied May 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 29, 2022

Great app, I've used it for multiple stores. The support is absolutely amazing & is why I keep using this app for every one of my stores.

Pawtoria
United States
6 months using the app
Channelwill replied May 30, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

March 4, 2023

Easiest app ive used in a while and it hides all china keywords. Very good user experience from my end and the customer

DB FIT APPAREL
Ireland
6 months using the app
Channelwill replied March 5, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 27, 2023

Excellent customer service, especially Mig.
They helped me set up the tracking page and gave me an extra 30 quota.
Thanks

CreatorsMart
United Kingdom
6 months using the app
Channelwill replied March 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 10, 2022

My customers can finally track their orders! This has been a great experience and an easy setup. Thanks Parcel Panel and Lexie!

GalacticElements
United States
6 months using the app
Channelwill replied May 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

December 18, 2022

Such a wonderful app and lovely customer service. Helped me with all my requests and solved a business problem that I was experiencing. Best tracking app out there, get it now, I highly recommend it.

Fittere
Australia
6 months using the app
Channelwill replied December 19, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 5, 2023

Really like this app. It is very help for your customers and you to track their orders. your clients will trust your more with this app

Ultrumix
Canada
6 months using the app
Channelwill replied January 5, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 18, 2023

Esperienza fantastica grazie milleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

SATYR'S SHOP
Italy
6 months using the app
Channelwill replied January 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 18, 2022

I used this app in my 5 stores and it's perfect. The customer support is fast and really competent.

vitalyofficial
Italy
6 months using the app
Channelwill replied December 19, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel