Reviews (3,658)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

December 6, 2021

Very good useful app, Customer service is very good. easy installation and use. Recommended. Thank you

Sunday Shopy
New Zealand
6 months using the app
June 5, 2023

100% cooperative with exactly the features i like for my website. The same goes for the stuff that's runnning it. Fully recommended.!

Poclox
Greece
6 months using the app
Channelwill replied June 11, 2023

Thank you for your positive feedback! We look forward to continuing to meet your expectations and thank you for your recommendation.

March 21, 2022

Absurd customer support! It was super super fast, very intuitive and very helpful! This is the best customer support that i've ever found at the moment, Ellyssa helped me very much + this app is valuable. It helps me to hide shipments from China and give me the opportunity to customize everything.

Vita Selvaggia
Italy
6 months using the app
Channelwill replied March 22, 2022

Hi Vita Selvaggia!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Ellyssa | Parcel Panel

July 20, 2023

I am very satisfied with Tracking Panel as a tracking service for my website. The app is extremely user-friendly and provides comprehensive features to accurately track traffic and activity on my site. It allows me to gain valuable insights about my visitors and their behavior, which helps me optimize my website and improve the user experience.

In addition, Mig deserves special mention for her excellent customer service. She helped me in a professional and friendly way with all my questions and problems in English. Her quick responses and thorough explanations really helped me in using the app effectively. I highly recommend Tracking Panel and Mig's great support to anyone looking for a reliable tracking solution for their website.

CelleShop
Netherlands
5 months using the app
Channelwill replied July 24, 2023

Hi,

Thank you for your positive feedback! We're thrilled to hear that Parcel Panel has been a valuable tracking service for your website and that our app's comprehensive features have helped you gain valuable insights about your visitors. We're also glad to hear that Mig provided excellent customer service and was able to assist you in a professional and friendly way. Thank you for recommending our app and Mig's great support to others, and if you have any further feedback or suggestions, please don't hesitate to let us know.

Kind regards,
Parcel Panel

January 27, 2022

Excellent app and customer service, very reactive ! Thanks a lot to Mig for your help and patience :)

Animal Lovers
France
6 months using the app
Channelwill replied January 28, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

April 21, 2023

Very useful app. I integrated Aliexpress Stardard Shipping to my website via tracking. Mig was very helpful to make template changes.
Many thanks for great product and service!!

Allforself
United Kingdom
6 months using the app
Channelwill replied April 24, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 17, 2021

Parcel Panel helps a lot in lightening the support.
We can hide the origin of the provenance of the products, if desired.
The application also provides a lot of other very interesting information such as packages that have not yet been delivered, for example.

La bande a Anna
United Kingdom
6 months using the app
March 31, 2023

I needed fast help for the page set-up and Elly was so kind and fast in organizing everything. one of the best customer service experiences ever. :)

Homesworld
Germany
5 months using the app
Channelwill replied April 2, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 7, 2023

Very great service! Very friendly and incredibly fast. I am positively surprised and can only recommend it.

MrMyDeal
Germany
5 months using the app
Channelwill replied February 7, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 19, 2022

Ótimo aplicativo, o suporte me atendeu super rápido. O melhor que há! Facilitou muito minha página de Rastreio

Primordial NN
Brazil
5 months using the app
Channelwill replied December 20, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel