Reviews (3,658)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

July 15, 2021

Great app and great support. Besides very useful features, support team was very helpful and responsive. I advice this app to all users. Thanks a lot.

Normod
Türkiye
5 months using the app
February 25, 2023

Great app! I use it on all my website. The support is great even for stupid questions! Fast service en clear communication!

4mommy.de
Netherlands
5 months using the app
Channelwill replied February 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 22, 2023

C'est une super application. Le support via le chat est très réactif et très professionnel ! Je recommande

Tess & Cie
France
5 months using the app
Channelwill replied June 28, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

July 8, 2022

This is a cool app, this helps me track orders and lets customers track orders! Customer service is straight on point and nice! Nice app!

Best Choice Electronics
United States
5 months using the app
Channelwill replied July 9, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 15, 2023

super bon travail, interface bien facile a utiliser, le service est vraiment au top, réponse rapide avec un petit bonus de bienvenue.

Simplifio®
Canada
5 months using the app
Channelwill replied March 15, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 29, 2022

They had the finest customer service on the app. They were extremely friendly and inviting. I definitely suggest it since it is simple to use, free, and incredibly effective for both beginners and professionals.

Vix Lights
Canada
5 months using the app
Channelwill replied March 30, 2022

Hi Vix Lights!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 11, 2023

They are great and the assistance and support are very helpful and kind. They helped me solve a tracking problem that i was having.

OkayRecov
United States
5 months using the app
Channelwill replied March 12, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 1, 2023

Mig was super helpful with getting the tracking page on my store! Highly recommend you use this so customers can easily track their orders.

oliviablaire
United States
5 months using the app
Channelwill replied March 2, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 29, 2020

Great app! Very practical to allow my customers to see where their orders are! Thank you. Synchronization with Oberlo is very convenient. It's also great to be able to add personalized statuses as well as manually manage order status.

MagnetCoque
Belgium
5 months using the app
April 26, 2023

It's a perfect App and the team is very nice and helpful. They offer customizations and give some free trackings too.
The automated page will give us less ticket supports.

Louis Muji
United States
5 months using the app
Channelwill replied April 27, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel