Reviews (3,658)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

March 4, 2023

Easy to use, very helpful support team, works perfectly. Looks really good on the page and I'd recommend it to anyone!

shopLuxeio
United Kingdom
5 months using the app
Channelwill replied March 5, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 13, 2022

Everything seems pretty easy to understand. The Tracking Order Page looks great as well. The best part is there customer support. All instant and super helpful.

WOOXA
Hong Kong SAR
5 months using the app
Channelwill replied November 14, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 10, 2023

NIce app to have for customers. And very clear. Everything i very easy to install and the customer service helps you very well.

Arvena
Netherlands
5 months using the app
Channelwill replied January 11, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 9, 2023

Extraordinarily polite and fast-responding customer service. Took care of every issue I was facing with setting up the form in my store front.

MindWearz
Germany
5 months using the app
Channelwill replied June 11, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

July 7, 2023

Just the kind of app I was looking for tracking orders. The automation is seemly and great customer service too.

The Pawsome Corner
Canada
5 months using the app
Channelwill replied July 7, 2023

Hi there!

Thank you for your feedback! Hope you continue to have a great experience with our product.

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 21, 2023

They quickly reply to the request; that's nice to have. Mig helped provide the information I needed for multilanguage translation.

mipervalstore
United Kingdom
5 months using the app
Channelwill replied May 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 14, 2023

Great experience overall, excellent service. Elly was very supportive, clear communication and helped me not only solve the problem in a timely manner, but also explained more about Parcel Panel and how I could avoid facing a similar issue again. Thank you so much!

Grabbitty
Japan
5 months using the app
Channelwill replied June 17, 2023

Thank you for your feedback! We're glad to hear that Elly was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.

January 25, 2023

Empehle jedem die noch nicht parcel panel benutzt haben empfehle euch zu benutzen gute hilfe und schnelle antwort sehr nett und lieb danke euch ♥️♥️

KUSCHLIG.STORE
Germany
5 months using the app
Channelwill replied January 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 3, 2021

Really helpfull ! The free plan really do his job to start, then you can upgrade easily to grow up ! I recommend it :)

Feelinges - La Fée des Linges
France
5 months using the app
May 23, 2023

Good support thanks Mig <3 You are the best she s reactive and help me instantanly. I recommanded this app

Eally-Cure
France
5 months using the app
Channelwill replied May 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel