Reviews (3,661)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

October 30, 2022

Mig was amazing she went above and beyond to assist me with my issue and other enhancements i wasnt even aware of on the app! She was so great!

ashopforshe
United States
5 months using the app
Channelwill replied October 30, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 20, 2022

Just installed it but so far the setup is super easy! The free subscription is enough for a beginner and their prices are more affordable than some similar apps out there

Zafeery
United States
5 months using the app
Channelwill replied November 21, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 27, 2022

The app is perfect for order tracking and the customer service especially mig is great they respond in a few seconds and help where they can

Lumilari
Austria
5 months using the app
Channelwill replied November 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 3, 2022

The best app you can get. Highly recommend it to everyone. Customer support is a class apart. God Bless You.

Hayy
Australia
5 months using the app
Channelwill replied September 4, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited June 3, 2023

Une très bonne et pratique application pour le suivi des commandes en plus avec les filtre des mots et etc..
je recommande

GOUYERIAN
France
5 months using the app
Channelwill replied June 5, 2023

Thank you for your positive feedback! We're glad to hear that you find our tracking application to be practical and useful, especially with our word filters. Thank you for recommending us to others, and we hope to continue providing you with a great experience!

November 29, 2022

The best tracking app available on the Shopify App Store. The tracking page is fully customizable, from the fonts to the colors, the spaces, and even the tracking infos. It syncs perfectly with all the couriers and their support immediately fix any issue via their live chat. It also fully support custom coding. I have it on all my stores. Highly recommended!

Kid's Choice
Italy
5 months using the app
Channelwill replied November 30, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 20, 2023

Clean app with nice interface. Was struggling to set it up, but Mig was there to save the day. She out did my request and left an amazing impression. Customer service 5 - 5

Luminora
Netherlands
5 months using the app
Channelwill replied June 21, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

August 19, 2022

I had some issues with my order, Mig from Parcel Panel was very kind and supportive in helping me resolve the issues. Thank you Mig!

Aurefy Stores
United Kingdom
5 months using the app
Channelwill replied August 20, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 19, 2023

I really like the app and the customer service representative was amazing. They have helped me with my inquiry and even offered to customize the look of the app on my store.

Agorality
United Kingdom
5 months using the app
Channelwill replied May 20, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 2, 2023

I am have paid subscription with Parcel Panel. There are other free apps available. Parcel Panels Customer support is always available. Elly and Mig helped me with questions few times. They were able to resolve my issues quickly and promptly!

Abir Khan
United States
5 months using the app
Channelwill replied March 2, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel