Reviews (3,658)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

April 21, 2023

Customer service support is very good, and the app looks good and updated, this app is exactly what you need.

SMOKEN
Israel
6 months using the app
Channelwill replied April 24, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 18, 2021

great app! I can customize what my customers see (slightly disguising the dropshipping) and I love how it gives me average shipping times for my products per country so I can accurately inform customers. I also really like how it syncs with Shopify emails and sends out for delivery and delivered emails. It's a little pricy because they increase prices a lot by order volume, but overall worthwhile.

Shop NYM
United States
6 months using the app
June 10, 2023

Great app with excellent customer service. I downloaded the app and contacted them so that they can remove the "powered by parcel panel" and they did for free

avora.
Egypt
6 months using the app
Channelwill replied June 11, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

October 3, 2022

Great service! Great app. Thank you for all your help today I has a great experience. Thanks again!

Clothed in Joy and Love
United States
6 months using the app
Channelwill replied October 8, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 4, 2023

wonderful customer service , fast and kind !!
app is very helpfull, i reccomend to everybody that who needs some help about tracking , BEST ONE !!

AstroMist
Japan
6 months using the app
Channelwill replied June 5, 2023

Thank you so much for your kind words and recommendation! We are thrilled to hear that you found our customer service to be wonderful and our app to be helpful for tracking. We always strive to provide fast and kind service to our customers. Thank you for choosing us as the best option and recommending us to others!

December 8, 2021

Very good application. It helps you a lot with the shipment's handling of the orders and to monitor any exception that occurs with the orders. Their customer service is very good, they respond and resolve any situation in no time. Thank you for the service provided.

Stordale™
United States
6 months using the app
June 20, 2023

Jessica was great at helping me get set-up, thank you! They let me in on the 50 quota and took off the branding.

Rastafarianish
United States
6 months using the app
Channelwill replied June 21, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

April 9, 2021

I.. just wow. The experience has been amazing. I had a small issue where the tracking page didn't fully fit in with my store theme, messaged the team about it and within 15 minutes they made all the necessary adjustments for me, looks seamless, and works incredibly. as a bonus, the app in itself is a must have!

Eliye
United Kingdom
6 months using the app
April 7, 2023

Atendimento muito bom! Oferece plano gratuito otimo para testar, configuração de modo simples e objetiva.

Loja Daco
Brazil
6 months using the app
Channelwill replied April 8, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited January 25, 2021

utilice está app y me gustó bastante, es muy simple de ocupar y genera resultados rápidos. la versión de prueba te da una idea de como es la app y cumple las expectativas. recomiendo está app 10/10

Sapbro Store
United States
6 months using the app