PayWhirl Subscriptions

PayWhirl Subscriptions

Reviews (241)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for its effective subscription management capabilities, which improve both operations and customer experiences. It offers a free version suitable for small businesses and features customizable subscription plans and billing cycles. The integration with Shopify and platforms like Klayvio is seamless. Customer support, particularly from staff members like Sergey and Lincoln, is frequently praised for its responsiveness and helpfulness, including support with custom coding. The app is noted for its user-friendly and reliable interface, with ongoing feature enhancements contributing to long-term merchant satisfaction.

November 4, 2024

We've been using PayWhirl for our wine club subscription for the past four years, and it's been the best.

They're very reasonably priced, their backend is easy, intuitive, and smooth, and their customer service is second to none. Truly.

I've never experienced customer service as quick, kind, and ones that get into the weeds with you to figure out whatever is needed. Highly recommend!

Field Bar & Bottle Shop
United States
Over 3 years using the app
October 30, 2024

We have been using the PayWhirl app for the past few years, and it has been incredibly easy to use. It offers full customization for any type of business, making it highly versatile. Additionally, their customer support is excellent, with quick and responsive assistance.

Per'La Specialty Roasters
United States
Almost 4 years using the app
October 25, 2024

Super helpful and quick to respond to my issues. Awesome!

Cowboy Pools
United States
Almost 4 years using the app
October 18, 2024

Very powerful app, and great service! Thank you Sergey for your quick and efficient help when needed.

Marché Simplitude Inc.
Canada
Almost 4 years using the app
November 18, 2024

“PayWhirl has been a game-changer for managing our subscriptions! The platform is incredibly user-friendly, making it easy to set up recurring payments and provide a seamless experience for our customers. Their customer support is responsive and helpful, ensuring everything runs smoothly. Highly recommend PayWhirl for any business offering subscription services!

Elegant Living
United States
10 months using the app
November 13, 2024

I love using Paywhirl. I am not the most tech savvy person, however Lincoln, Larry and Sergey(and other members of your Paywhirl team) have been AMAZING! I am confident moving forward with my subscriptions because of their help and guidance. Thank you!

Curated Comforts by Sharene
United States
3 months using the app
October 9, 2024

Thank you for the help over chat to edit the code!

BRUSHMO
United States
4 months using the app
August 29, 2024

Easy for us to use as a small business, EASIER to use for our customers.

PayWhirl makes the process extremely smooth, for both business and consumer, both.

Our favorite things about PayWhirl is that everything can be customized for our business, and the customer can always edit their subscription, which we love, so they're adding & buying more, monthly!

I also love knowing there is a human support team behind the app, instead of AI. That one thing alone keeps us with PayWhirl.

UADA SKIN
United States
Almost 3 years using the app
September 3, 2024

We use PayWhirl mainly for our coffee club membership. It gave us an opportunity to add the subscription service at the start of the membership year. One of the features, I liked most is the ability to change monthly coffee based on which product we choose to feature for that month . We will continue to use PayWhirl with our coffee club membership as well as for regular subscription.

Fresh Brew Cafe
United States
11 months using the app
August 6, 2024

We have been using the ap for several years, it works well and we have been happy with it. Today however, I had a special request related to a new theme I am using on Shopify. I was not able to use the standard tools supplied by the theme for showing a sale price and an original price on a one time purchase without changing the % off on the recurring club pricing.

I contacted customer service through Chat and I got Sergey which was the best stroke of luck I have had in a long time. Not only was he incredibly fast in understanding the problem he literally took the reigns and wrote special code for me to be able to do what I wanted to do. Perfection! He actually made it look better than I had asked for.

This NEVER happens, usually I just figure my day is going to wasted when dealing with merchant customer service on any platform. Not today and not with Sergey. I am completely blown away by how fast he understood the issue and fixed it. And best of all, he is very kind and humble. He also provided a video for me to refer to when I want to change the % off for a different promotion and have to alter the code.

This guy is a great employee. Very impressed.

Bringitup
United States
Over 3 years using the app