Reviews (174)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and simplifying subscription management on Shopify. They value its affordability, seamless integration, and extensive customization options, including support for various billing cycles. The user-friendly dashboard is noted for saving time and adapting to different business needs. Merchants also praise the reliable performance and exceptional, responsive customer support, describing the app as a game-changer for their businesses.

October 4, 2025

PayWhirl really does it all. Not a stone unturned, which gives me more time to focus on my business. Our sales have nearly doubled after we put all of its features into place. I’m grateful for this app and all the people who support it!
It’s amazing!

Jake's StrongGinger™
United States
Over 4 years using the app
August 26, 2025

Great app & Great service.
I transitioned from another subscription provider after been recommended PayWhirl and I am so glad I did.

The support has been amazing & fast every time I have needed it.

Would highly recommend

REGN
United Kingdom
2 months using the app
September 5, 2025

Sergey was a tremendous help on chat support. Really liking the app thus far.

BluOrchard Wellness
United States
About 1 year using the app
August 6, 2025

I've had several pleasant experiences with the Paywhirl team and providing support and proper documentation to implement my subscription services.

The PayWhirl app itself is pretty simple and straightforward, and I received dedicated support from technician Lincoln in setting up our free trial plan! Excited to continue our subscription journey

Ethnic Gals
United States
6 months using the app
February 10, 2025

Paywhril is amazing! I've been using it for 4 years and have had no issues with it, and every time I need help with code, their customer service always responds and helps me out withing a few hours. Very highly recommend!

Hartlyn Jewelry Co.
United States
About 4 years using the app
December 18, 2024

Paywhirl gives you full control of your subscription model, allowing you to customize your workflow and your customers' experience exactly how you want.

We've tried the other subscription apps, but they all had limitations that Paywhirl did not. Plus their support team is very responsive, and they release new features all the time.

Stemcell Science Shop
United States
Almost 4 years using the app
October 30, 2024

We have been using the PayWhirl app for the past few years, and it has been incredibly easy to use. It offers full customization for any type of business, making it highly versatile. Additionally, their customer support is excellent, with quick and responsive assistance.

Per'La Specialty Roasters
United States
Almost 4 years using the app
November 4, 2024

We've been using PayWhirl for our wine club subscription for the past four years, and it's been the best.

They're very reasonably priced, their backend is easy, intuitive, and smooth, and their customer service is second to none. Truly.

I've never experienced customer service as quick, kind, and ones that get into the weeds with you to figure out whatever is needed. Highly recommend!

Field Bar & Bottle Shop
United States
Over 3 years using the app
June 12, 2024

I was looking at changing our subscription box purchase plans. I had worked through adding the options and they were not showing up on the screen. Chris and Sergey looked into it for me. Sergey noticed that I had some custom work done which I had forgotten about and he took care of removing the coding. So now the proper purchase plan options are visible on my product page. All of this was done in less than 24 hours. Videos were sent to show the work they needed to do and when it was done. All in all, a great team to work with. I have been with them since the beginning and have nothing but wonderful things to say about this app.
Laura :)

grayne + co.
Canada
Over 3 years using the app
August 6, 2024

We have been using the ap for several years, it works well and we have been happy with it. Today however, I had a special request related to a new theme I am using on Shopify. I was not able to use the standard tools supplied by the theme for showing a sale price and an original price on a one time purchase without changing the % off on the recurring club pricing.

I contacted customer service through Chat and I got Sergey which was the best stroke of luck I have had in a long time. Not only was he incredibly fast in understanding the problem he literally took the reigns and wrote special code for me to be able to do what I wanted to do. Perfection! He actually made it look better than I had asked for.

This NEVER happens, usually I just figure my day is going to wasted when dealing with merchant customer service on any platform. Not today and not with Sergey. I am completely blown away by how fast he understood the issue and fixed it. And best of all, he is very kind and humble. He also provided a video for me to refer to when I want to change the % off for a different promotion and have to alter the code.

This guy is a great employee. Very impressed.

Bringitup
United States
Over 3 years using the app