PayWhirl Subscription Payments , 209 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its excellent customer support, ease of use, and customization options. Its subscription management features simplify recurring payments, making it ideal for businesses. Affordable pricing and regular updates are also valued, especially by smaller businesses. Merchants report increased sales and customer retention, as well as streamlined business processes. The app's seamless integration with Shopify, user-friendly interface, and insightful reporting and analytics features are also highlighted.
Refine
-
By rating
I've been using PayWhirl for over a year now, and I love it. It works perfectly, and tech support is always super fast to respond and helpful whenever I have questions. Highly recommend.
Thank you for your kind words and for choosing PayWhirl! We're delighted to hear that you love our app and that our tech support has been fast and helpful. Please let us know if you need anything!
Absolutely 5 Star!
Been using this app for 4 years and it just keeps getting better and better. Service is friendly, intelligent and helpful.. I ask LOTS of questions and have never been treated anything other than favourably. The people are Respectful and knowledgeable and speak clearly and the app powerful and flexible.
Thank you so much for your 5-star review and for being a loyal user for four years! We're thrilled to hear that you find our service friendly, intelligent, and helpful. Your satisfaction is our top priority, and we're glad you find our team respectful and knowledgeable. We appreciate your kind words about our app's power and flexibility. If you ever have more questions or need assistance, please don't hesitate to reach out.
Since starting PayWhirl, subscriptions have been extremely easy. Easy even for my employees! The best part though is the support when I "think" there is an issue. Very kind, they read the issues, quickly respond and make it easy for our customers.
I just wish it worked with our app!
Horrible. I uninstalled the app before renewal still they charged me amount , no point of contact . I want my money back
Hi,
Sorry to hear you are having issues. We are showing that you are on the free plan and there shouldn't have been any charges from us. If you are showing a charge from PayWhirl, please contact our support at team@paywhirl.com.
Best,
Team PayWhirl
Great app & customer support!
I just signed up today but customer service was fast and on point. I'm excited to use this app since I know they care about their customers.
Paywhirl is great. They're team has given us all the support we needed to launch our marketplace on Shopify.
I discovered PayWhirl through a trusted friend who has been using it for her subscription program with great success. After exploring its features and capabilities, I found that PayWhirl perfectly aligned with the needs of my business. With its intuitive interface and robust functionalities, I have seamlessly set up and managed my subscription box service.
As my subscription box operates on a bi-monthly basis, I needed a platform that could accommodate this unique billing cycle. PayWhirl's flexibility allowed me to effortlessly configure billing schedules to align with the frequency of my shipments. This streamlined process has not only simplified subscriber management but also ensured a smooth experience for both new and returning customers.
I definitely recommend PayWhirl to anyone needed a subscription payment app!
Thank you so much for your fantastic review, Blessed Be Boutique! We're thrilled to hear that PayWhirl has seamlessly aligned with the unique needs of your business and that our platform's flexibility has streamlined your bi-monthly subscription box service. It's wonderful to know that our intuitive interface and functionalities are making both subscriber management and customer experience smoother for you. Your recommendation means a lot to us, and we're here to support your continued success. Thanks again for choosing PayWhirl!
I started my shop as a subscription-first business and selected Paywhirl after researching my options for some time.
I am happy to say that the decision was a good one, and in the first of operation the business has wildly exceeded my expectations. I am on the highest tier plan now and being able to update the plans as the business grew was invaluable.
Support has always been timely and issues have always been resolved quickly in my experience.
All I would ask is that the developers look into a method for subscription customers to add-on to their next order, that would be a huge upgrade for a business like mine.
Thank you for taking the time to share your positive experience with PayWhirl! We're happy to hear that your subscription-first business has exceeded your expectations in its first year and that our platform has been a valuable asset to your growth.
We're excited to share that we are about to release a 'one-time product' add-on in the coming weeks. This new feature will allow your subscription customers to add products to their next order.
Thank you once again for your review and for choosing PayWhirl. We look forward to continuing to support your business's growth and success!
I have been using PayWhirl for over 3 years (I'm surprised I haven't reviewed it before now) and it really is a superb subscriptions app. They are frequently and consistently adding new features and these are always offered to me via the portal at no extra cost. Above everything, their customer service is extremely responsive and helpful. I received a video recording in response to my latest query which was personalised to me and answered my question quickly and succinctly. This allowed me to easily apply the solution to my store with no further questions. There are few instances where I feel compelled to leave a review, but PayWhirl really deserve their 5 stars from me!
Thank you for your fantastic review and for being with us for over three years! We're thrilled to hear you're enjoying PayWhirl and our customer service. We're glad our personalized support has been helpful. We appreciate your 5-star rating and look forward to continuing to serve you. If you need anything, please let us know!