Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust and user-friendly subscription management features. It offers flexible billing schedules, various subscription options, and regular feature updates at no extra cost. The app's customer support is noted for its quick and personalized responses. It integrates seamlessly with Shopify and caters to unique business needs, such as bi-monthly subscription box services. It also allows customers to use reward coupons on subscription orders. Some merchants suggest adding a feature for subscription customers to add-on to their next order.

April 29, 2021

Great app and excellent customer support! This app is so useful for anyone who wants to bill his/her customers in the form of a susbcription. I considered many different apps for this purpose but Paywhirl really sticks out.

FitByAmori
Belgium
2 months using the app
March 18, 2021

App works great! however my 5 starts goes for the support!! Their customer support is amazing, they help you through all the set up and every time you have a doubt they answer you fast and with solutions! Thanks PayWhirl team!

WoWplay Experience
Spain
2 months using the app
March 2, 2021

Sergey was more than kind to offer help when I needed it. Thank you very much. I can't wait to see how the app develops.

Sow Foods
United Kingdom
2 months using the app
May 6, 2021

AMAZING APP AND AN EVEN MORE AMAZING SUPPORT! They are very hands on with your problem and very quick to respond. Well done and thank you for your help, Sergey!
-Nupono, Inc.

Nupono
United States
2 months using the app
June 16, 2022

Paywhirl is awesome and simple for subscriptions. I used the standalone site embedded in a previous website and recently made the swap to Shopify. The team made it really easy to transfer my data from the previous account and have been very responsive every step of the way! Can't recommend Paywhirl enough.

Blue Copper Coffee
United States
2 months using the app
February 25, 2021

I love the new version of this app. It was very easy for me to get all the functions I wanted on my website. I needed a few different subscription options for only about 4 products, and this worked perfectly. Thanks!

Lifted Box
United States
About 2 months using the app
November 11, 2020

Just installed PayWhirl - reasonably simple - did encounter some installation problems, although I'm not tech savvy. Ryan from customer service was excellent - very responsive + was able to walk me through the process + explain to me in layman's terms. Would recommend if you're looking at a Recurring Payment App. Thank you

Saint Gloves
Australia
About 2 months using the app
January 6, 2021

excellent app. good for reccuring payments ( automatically). support is amazing aswell. thanks guys this was needed.

Himmaleh
United Kingdom
About 2 months using the app
February 6, 2021

Absolutely brilliant. I was in need of a simple recurring subscription for one of my products. Pay Whirl had a great range of plans and prices so I was able to find something suitable for me and wasn't overcharged as I am a smaller business. I had some difficulties integrating with my website theme and because I am new to shopify on the whole, but the team were so quick to respond jump on my website and take care of the installation themselves. This is SO helpful and take a weight of my mind. Would 100% recommend and will continue to use for our needs :)

EquiPacs
United Kingdom
About 2 months using the app
March 2, 2021

The app works great and customer service is super fast. They are always available when I have an issue and they solve it in no time! The app is awesome and makes it very easy to manage subscriptions. There are a few features missing here and there but I love that they are making updates to the app all the time and new features are available all the time so I'm sure they will be come up pretty soon

Nateen Canada
Canada
About 2 months using the app