Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust and user-friendly subscription management features. It offers flexible billing schedules, various subscription options, and regular feature updates at no extra cost. The app's customer support is noted for its quick and personalized responses. It integrates seamlessly with Shopify and caters to unique business needs, such as bi-monthly subscription box services. It also allows customers to use reward coupons on subscription orders. Some merchants suggest adding a feature for subscription customers to add-on to their next order.

March 19, 2021

This app is awesome! Our requirements for subscription products were complex (flexibility to the customer, long time horizons for subscriptions, and the need to change features). This app is easy to use, integrates perfectly with Shopify, and Paywhirl's customer service is second to none.

CarbonForest
United States
Almost 2 years using the app
Edited March 15, 2021

The app is easy to use and the customer service is amazing. I needed help with set up and before I knew it with just a few clicks Sergey had me set up and ready to go. The monthly plan is worth that alone!

Holistic Living with Sakinah B.
United States
Almost 2 years using the app
March 10, 2021

This is an awesome app made by a highly efficient and dedicated team. We've had a great experience with this app so have no double about continuing with PayWhirl for future subscription set ups. Thanks guys!

The Crewel Work Company
United Kingdom
Almost 2 years using the app
November 22, 2022

Simple to use app that has helped keep my customers returning. Customers find updating their subscription easy and PayWhirl have even designed a cancellation flow (which most organisation try pretend don't exist!). My customers love the consistency in their orders, the flexibility available in their plans, and of course the ability to save money. PayWhirl support has been incredibly helpful when needed and are very responsive. Fantastic app. Paid for itself many times over.

Better Tea Co.
New Zealand
Almost 2 years using the app
January 5, 2021

Amazing customer support! I can't code for sh*t, but they totally did it for me in like 5 minutes. I haven't run through the whole process quite yet, but it really looks promising!

M O O N Minerals
United States
Almost 2 years using the app
January 6, 2021

Excelent service! it would be better if it stayed fee and only charging for transaction because this is a side option I have in my new online store.

Latin Berry
United States
Over 1 year using the app
November 11, 2020

Took a little while to set up because of time difference and my inability to work with code. But the customer service has been absolutely top notch from the very beginning. Almost feels like a crime being able to use this feature for free (for now of course).

Stella Kanpou
Japan
Over 1 year using the app
November 24, 2020

I LOVE the support team at PayWhirl! It does everything that I need and want, and they are so fast with helping for anything I need. Thank you PayWhirl team!!

Lightning Nails
United States
Over 1 year using the app
Edited July 15, 2022

Using this app for some time now and I'm in love with the customer service. It's really exceptional. "PayWhirl" is a small team and they are working around the clock to accommodate customers' needs. Asked them to make some custom changes, and they did it very quickly, answered all the questions, and made sure that I'm happy with how everything works. It's a very responsive team, so even IF you may experience some issues you can rest assured that you won't be left on your own.

Path of Cha
United States
Over 1 year using the app
November 2, 2021

Excellent customer support. Quick and easy way to add subscriptions to all my products. Very good value.

Iraqi Dinars UK
United Kingdom
Over 1 year using the app