PayWhirl Subscriptions

PayWhirl Subscriptions

Reviews (241)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management capabilities, which improve both operations and customer experiences. It offers a free version suitable for small businesses and features customizable subscription plans and billing cycles. The integration with Shopify and platforms like Klayvio is seamless. Customer support, particularly from staff members like Sergey and Lincoln, is frequently praised for its responsiveness and helpfulness, including support with custom coding. The app is noted for its user-friendly and reliable interface, with ongoing feature enhancements contributing to long-term merchant satisfaction.

June 11, 2021

The app is intuitive and easy to use, but what's best is their customer support team. Always there to help you. Would recommend

Natulim
Spain
Over 2 years using the app
November 16, 2020

This app helped effortlessly integrate a subscribe and save option into our website. The team was awesome with support. Would highly recommend

Dream Fuel
United States
About 2 years using the app
February 25, 2021

I took a chance in using this app and have been blown away by the level of service and support from the team at PayWhirl. This app allows our customers to easily sign up for a subscription service and took only a bit of tweaking on our end. And they're constantly updating with new features and services. Great product and great people.

Dreamweaver Coffee Company
United States
About 2 years using the app
February 4, 2023

Paywhirl is solid and their customer support is amazing. Good customization and always adding some nice features

The Stack System
United States
About 2 years using the app
Edited February 2, 2021

Great subscription app with the right features to help you run your business in the easiest way. Things like the ability to customize the resub date, pause/cancel features and more!d

Duncan Farms
United States
About 2 years using the app
December 11, 2020

The rep was very helpful and walked me through everything I need. He was also extremely patient with this boomer. Most importantly he told me I could use shopify payments with my PayWhirl subscription products and that information alone was worth all the time spent in putting this together. Love the product!

SerendipiTEE.us
United States
About 2 years using the app
April 13, 2023

Paywhirl is a great app for people wishing to offer subscriptions and, though not it's intended use, I'm finding it great for allowing customers to pay for high-ticket artwork over longer periods of time via monthly payments then I ship out when all payments have been collected. It's been secure and reliable and incredibly helpful for managing what can otherwise be a big admin burden to manage : ) Their support chats and calls are amazing - great communicators and listeners!

Rebecca Chaperon
Canada
About 2 years using the app
April 28, 2021

I worked with Sergey from PayWhirl on customizing on how my home-page subscription looked like and he was so good, he was very quick in his responses, he made videos for me to walk through the process of changing things and he explained things really well. I highly recommend PayWhirl and ask for Sergey :-DD

Gold'n'Silk
United States
About 2 years using the app
February 9, 2021

PayWhirl made this process easy! They seemed to understand that there were a lot of people who were new to e-commerce, so they give you easy options for support calls. I spoke with Lincoln, and he was patient as he followed along on his test page so he could see what I was seeing. He made every step easy and even helped me calculate which plan was best for my business (which was NOT the highest-cost version!). Painless! Highly recommended.

Coach Jay's Chess Academy
United States
About 2 years using the app
February 5, 2021

This is by far one of the best apps ever on Shopify and definitely the best subscription app. I have used the previous version of the Paywhirl app for almost three years now and recently added this new version to our new magazine title's store. It looks fantastic, it is easy to use, it integrates really well. It quite simply does everything we need it to and so much more.
The Paywhirl team and the customer service provided is second to none. Every single time I have emailed the team the response is not only quick but they go above and beyond to help. I should say the questions I have are not issues with the app in anyway as I have never experienced any issues with it. I have even asked for help with my Facebook conversions and the team did a bit development work for me to help. Something that was in my view beyond their remit.

On the Couch Magazine
United Kingdom
About 2 years using the app