Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and complex features, including the ability to import reviews from Amazon, saving significant time and money. The support team, especially through live chat, is efficient and helpful. The smooth integration with Shopify enhances product credibility through reviews. Merchants value the unique review product and experience, effective review management, and customizable design of reviews on the landing page. The tool for uploading photos, reviews, and importing from Aliexpress is easy to use and highly valued, enhancing online presence and influencing sales.

Edited April 19, 2020

The process was easy to follow. I use dropified which doesnt seem to be able to import reviews from ebay.

Great support so far.

The Garden Starter
United Kingdom
26 days using the app
Opinew replied December 8, 2023

Hi, thank you for the stellar 5-star rating and the positive feedback about our easy to follow process and support! We're delighted you've found our system intuitive and our team helpful.

We understand your desire to import reviews from eBay with Dropified and regret any inconvenience. Our team is continuously working on updates to improve our app's compatibility to meet the needs of our users.

Your comments are definitely taken into account and we appreciate you sharing this experience with us. Your feedback is crucial to helping us maintain and further improve our service and user experience.

Thanks again for your support and for using the Opinew Product Reviews App UGC.

Best,
The Opinew Team

February 17, 2021

Great app! great support! Maybe I will keep using this app. I'm believing it definitely helps our shop

Everest Work
Japan
Almost 2 years using the app
Opinew replied December 6, 2023

Thanks for your positive comments! We're so glad to hear that you're finding our app and support helpful. It's terrific that you're already seeing how Opinew can benefit your shop. If there's any uncertainty about using our app or if you need any assistance in the future, don't hesitate to get in touch. We're always here to help. Your feedback is a fundamental part of our efforts for continuous improvement. Thanks again for choosing Opinew.

Best,
The Opinew Team

January 20, 2020

Best Reviews app I ever used. Much better than the shopiy one and the other alternatives. The best part about this App is that it supports Aliexpress, too!

Game Gear
United States
25 days using the app
Opinew replied December 8, 2023

Hello!

Thank you so much for your glowing 5-star review! We're absolutely thrilled to hear that Opinew Product Reviews App UGC stands out to you as the best reviews app you've used. It's particularly great to know that you value our AliExpress support - we designed it with users like you mind.

We're always striving to outperform and improve, and it's reviews like yours that help us understand we're heading in the right direction. Thanks again and feel free to get in touch if you have any suggestions or need further assistance.

Best Wishes,
The Opinew Team

January 16, 2020

The App Is AMAZING and its FREE! The support team is super helpful and got everything working for me when it wasn't! THANKS A LOT!

Touch Cup
Canada
25 days using the app
Opinew replied December 8, 2023

Hello!

Wow, we're thrilled to hear that you find our Opinew Product Reviews App amazing, and are benefitting from its free services! You kind words about our support team are just the encouragement we need! We're always here to ensure everything works smoothly for you.

Thank you so much for taking the time to share your positive experience. Your feedback is greatly appreciated by the whole team.

Stay amazing!

Best regards,
The Opinew Team

June 6, 2022

This was a new app and I needed assistance. Daniel from live support was quick to jump in and assist me. He was very patient with me and got the installed in no time. Thank you very much for the quick response and excellent service.

Stop The Dog Barking
United States
25 days using the app
Opinew replied June 9, 2022

Hi there,

Thank you for taking the time to share your experience with us and for this awesome review! We are very happy to hear our support team hit the mark for you.

If you need anything in the future, please reach out and we'll be happy to help!

Have a wonderful day,
Customer Success Team | Opinew

April 24, 2021

So far support was quick and the app seems really easy and quick to manage, the widgets look nice and overall I think it will improve my shop

The Cuddlr
United States
25 days using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're finding our Opinew Product Reviews App useful and easy to manage! It's great that our widgets are adding a nice touch to your shop, and we’re glad our support team could assist you promptly. Your positive review means a lot to us, and we’re confident that our app will indeed enhance your shop’s functionality. Remember, we're here for you whenever you need help, so don't hesitate to reach out. Thank you once again for your lovely feedback!

Best,
Opinew Team

December 5, 2018

An excellent, easy-to-use app with all the features we need and great support ... will go beyond the apps tops of the category in a short time

Astral-Up
Brazil
25 days using the app
Opinew replied December 12, 2023

Hello, thank you for your gleaming review! We're thrilled to hear that you find Opinew Product Reviews App UGC easy to use and fitting to your needs. We are especially grateful for your comments on our support team. We believe in going the extra mile for our users and it's encouraging to hear that it's recognized. Your feedback fuels us to strive for more and you can certainly look forward to seeing us among the top in record time! Thank you once again for your wonderful endorsement.

Best wishes,
The Opinew Team

December 16, 2019

I need an app to get reviews. This is the only one i found that seems to be free and bring some actual value

Elegance Crafts Store
Italy
25 days using the app
Opinew replied December 8, 2023

Thank you for your positive feedback! We're glad to hear that Opinew Product Reviews App UGC is useful to you in gathering valuable reviews. Being free but still providing actual value was one of our most important goals. Remember, we're always eager to listen to any feedback or additional requirements that you have to enhance your experience.

Thank you for choosing Opinew!

Best,
The Opinew Team

August 25, 2022

Great customer support. They fixed my issue in 5 minutes. And i love the free 100 imports from amazon or aliexpress.

soothewrap
United States
24 days using the app
Opinew replied December 5, 2023

We're thrilled to hear that our customer support team was able to assist you efficiently and quickly! We pride ourselves on our quick response times, so we're glad to see that reflected in your experience. And yes, the free 100 imports feature is a favorite among many of our users. Your feedback is important to us and helps us continually improve. Many thanks for taking the time to leave such a positive review.

Best,
The Opinew Team

June 27, 2018

Excellent app, Outstanding customer service, easy to use, also imports reviews from Amazon flawlessly and easily to your Shopify store. I would highly recommend this app and company.

Great American Decor
United States
24 days using the app
Opinew replied December 12, 2023

We're overjoyed to hear that you're finding our app to be excellent and easy to use! It's great to learn that the import functionality for reviews from Amazon is working flawlessly for you. Outstanding customer service is what we strive for, so your kind words mean a lot to us. Thank you for recommending us—it truly uplifts us. Your feedback is deeply appreciated and it helps us continue our services efficiently.

Best Wishes,
The Opinew Team