Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews, boosting product credibility. They praise its user-friendly features such as importing reviews from Amazon, customizable design, and review snippets for Google Shopping campaigns. The seamless Shopify integration and efficient support team, especially the live chat, are also appreciated. Merchants value the time and cost savings in gathering reviews, increased conversions through authentic reviews, and automated review requests.

May 31, 2020

Best review app ever, runs smoothly and the plans are very convenient compared to their competitors.

LeCharmeDeals
Italy
22 days using the app
Opinew replied December 8, 2023

Thanks a lot for your kind words and the full 5-star rating. We are glad that you find Opinew to be the best review app and appreciate our competitive pricing plans. Rest assured, we will continue to keep our service running smoothly and remain convenient for our users. Your feedback significantly boosts our team's dedication and helps us perform better. Thanks again, and if there's anything else we can help you with, don't hesitate to let us know.

Best regards,
The Opinew Team

Edited November 12, 2018

Great app. Very fast, simple, responsive, affordable, and it looks great. The support is also top notch.

Mach eSports
United States
22 days using the app
Opinew replied December 12, 2023

We're thrilled to hear that you had a great experience with our Opinew Product Reviews App UGC, and we're particularly pleased to learn that our support team was able to assist you! As a company, we pride ourselves on delivering a fast, simple, responsive, and cost-effective app that both looks fantastic and meets our users’ needs.

We are constantly striving to improve our services and user experience, and your positive feedback really contributes to that process.

Thanks for taking the time to share your thoughts, and for the 5-star review!

Best Wishes,
The Opinew Team

December 29, 2020

Great bloody app bro, every thing works fine for me, good customer support & it was easy to put into my store 10/10

Waifu Complex
Australia
21 days using the app
Opinew replied December 6, 2023

Hi, thanks for sharing your fantastic feedback! We're thrilled to know that you're finding our Opinew Product Reviews App UGC highly effective and our customer support helpful. It's great to hear that the integration process into your store went smoothly as well. Your 10/10 mark makes us smile! We absolutely look forward to continuing to provide you with the quality you have come to expect from us. Your ongoing support is greatly appreciated!

Best wishes,
The Opinew Team

May 2, 2020

The app is very easy to follow. They give you step by step instructions on how to install to your site.

Adebabes
Canada
Over 1 year using the app
Opinew replied December 8, 2023

Hi there,

Thanks for sharing your positive experience. We're pleased to know that you find our Opinew Product Reviews App easy to use and follow. Our team puts a lot of effort into making sure the instructions are clear and simple, so we're glad it is having the desired effect.

Don't hesitate to get in touch if you have any more questions or insights – your feedback really helps us to improve.

Kind regards,
The Opinew Team

July 14, 2021

i used this app to publish my reviews on my store . And Its a good app and customer support great .

Aspires
United States
21 days using the app
Opinew replied December 6, 2023

Hello, thank you for the 5-star review! We're delighted to hear that you find the Opinew Product Reviews app useful and that our customer support team was able to assist you efficiently. Your positive feedback encourages us to continue enhancing our services. Thank you once again, and please don't hesitate to reach out if you need any further assistance.

Best regards,
The Opinew Team

June 5, 2019

A really good app, looks good and feels good. Support is excellent and fast! I really recommend this app if you are looking to import.

Evercreatures
United Kingdom
21 days using the app
Opinew replied December 8, 2023

Hello there,

We're absolutely thrilled you're finding our app valuable and enjoy its look and feel. It's great to hear that you've had excellent experiences with our support team, too. Your recommendation means a lot to us.

Our team strives to offer speedy, effective support for our users, so it's heartening to know we hit the mark with you. Your encouraging words will help us continue to maintain our high standards.

We deeply value your feedback and truly appreciate the time you took to share your positive experience. It's users like you who make our job so rewarding.

Cheers from your Opinew team.

February 25, 2020

We're using Opinew Product Reviews at https://homeontheswan.com/
Importing individual products works great! Unfortunaltey the mass import is not functioning for us. If that's something Opinew can resolve it'll be a 5 star product.

Home on the Swan
Australia
Almost 2 years using the app
Opinew replied December 8, 2023

Hi, thanks for your feedback and for using our app at https://homeontheswan.com/. We're thrilled to hear that importing individual products is working great for you. We're sorry to hear about your experience with the mass import feature. This is certainly not the experience we strive to provide, and we'd like to get this resolved for you. Our support team will reach out to you very shortly to assist with this issue. Your experience and satisfaction are paramount to us. We want Opinew to be a 5-star experience for you.

Thank you once again for your valuable feedback.

Best regards,
The Opinew Team

July 30, 2022

I used the app to import reviews to my store. It worked great and I needed some help with how the reviews look on my store the customer service team helped me and solved all my issues. They didn't even ask for access to my store as most of these apps ask for. Great app and great customer service.

Walkpal
Canada
21 days using the app
Opinew replied August 8, 2022

Hi there,
Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.

Have a wonderful day,
Customer Success Team | Opinew

August 6, 2022

Great customer service too.
nice! This app is the best and has great customer support.
Best support I've ever received.

Treetges
Germany
21 days using the app
Opinew replied August 8, 2022

Hi there,

Thank you for taking the time to share your experience with us! We are happy to hear our support team hit the mark for you.

Your feedback is highly appreciated and will help us maintain our support quality and customer service. It was a pleasure serving you.

Feel free to message us via the Live Chat button if you need help.

Have an amazing day,
Customer Success Team | Opinew

March 10, 2023

I like the styling and design as well. responsive too. Amazing app and great support. I recommend all. Thanks

CruisePaks
United States
21 days using the app
Opinew replied March 12, 2023

Hi,
Thank you for taking the time to leave us a 5🌟 review! We're delighted to hear that you enjoyed the styling and design of the app and that our support team was able to assist you when needed.

Have a lovely day,
The Opinew Team