Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,726)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

February 29, 2020

Awesome app really helps with conversions. the staff is also very helpful and amazing. they really helped me out with any questions I had.

officialpregnancypillow
United States
About 1 month using the app
Opinew replied December 8, 2023

We're thrilled to hear that you've found our app helpful for your conversions! Here at Opinew, we always strive to be as supportive and responsive as possible to meet your needs. It's fantastic to know that our team was able to assist you effectively with your questions. Your positive feedback serves as great encouragement for us to continue improving our app and services. Thank you for taking the time to share your experience and providing us with a 5-star rating!

Best Wishes,
The Opinew Team

July 9, 2020

Good apps for my shop. Free plan available. Recomneded. This can help me boost the confident for user to purchase thing in my website.

U-care Malaysia
Malaysia
About 1 month using the app
Opinew replied December 6, 2023

We're thrilled to hear that you find our app beneficial for your shop, and that it's helping to boost the confidence of your users to make purchases. Your positive feedback means a great deal to us at Opinew. Should you have any questions, suggestions, or require assistance in the future, don't hesitate to reach out to our support team. We're here to help! Thanks for your recommendation!

Best regards,
The Opinew Team

July 20, 2019

Guys don't waste your time thinking if you should install this app or not. This one is the fastest loading reviews app. The customer support is incredible also, not only do they reply quick but also solve our problem in the easiest and most efficient way possible. Go ahead install this app!

lokogear
India
About 1 month using the app
Opinew replied December 8, 2023

Thank you so much for the fantastic feedback! We're thrilled to hear that you're enjoying the speed and efficiency of Opinew Product Reviews App UGC, and that you appreciate our hardworking customer support team. It's always our goal to resolve issues in the quickest and most efficient manner for our users. Remember, your feedback directly contributes to continuous improvement of our services. Again, thank you for recommending our app.

Best wishes,
The Opinew Team

April 28, 2020

heaos easy. was good as to use in general. good app. definitely could make it slightly more user friendly.

Digital Goods
Australia
About 1 month using the app
Opinew replied December 8, 2023

Thank you for your 5-star rating and for sharing your experience with the Opinew Product Reviews App UGC. We are glad to hear that you find our app easy to use and beneficial.

We appreciate your constructive feedback about making the app slightly more user-friendly, that's something we thrive on. Rest assured that we are consistently working on improving our app to make it seamlessly friendly for our users.

Your insight is greatly appreciated and will definitely be taken into account in our ongoing optimizations.

Thanks again from the Opinew team.

May 11, 2022

Handy plugin! It has solved many of my problems, and there are some things I don't understand. The customer service was very patient and taught me how to solve problems. It is worth recommending!!

MAJOR LUTIE Fitness
United States
About 1 month using the app
Opinew replied December 5, 2023

Hello! We're glad to hear that our Opinew Product Reviews App has been able to solve many of your problems! We're also pleased to know you found our customer service team helpful and patient.

We noticed from your review that there are a few aspects of our plugin you don't understand completely. We're more than happy to provide further clarification if needed. Our aim is to make sure you're getting the most out of our app!

Your recommendation means a lot to us, and so does your feedback. Thank you so much for taking the time to leave us this stellar review!

Sincerely,
The Opinew Team

Edited May 27, 2023

Fantastic app and an amazing team to help/support. Tremendous value! Would gladly recommend to other Shopify merchants.

ashdongolf
United States
About 1 month using the app
Opinew replied May 30, 2023

Hi,

Thank you so much for leaving us a 5🌟 review! We're committed to providing excellent service and support to all our users and it's wonderful to hear that we're hitting the mark.

Best wishes,
- Opinew Customer Success Team

Edited February 3, 2021

Do not bother, endless glitches month to month resulting in time spent talking to support. 4 out of 5 cases get resolved.

Wellness Lab Ltd
United Kingdom
Over 2 years using the app
Opinew replied December 12, 2023

We're genuinely sorry to hear about the challenges you've encountered with the Opinew app. Our topmost priority is providing flawless service and it seems we missed the mark this time. It's disappointing to know you had to spend a lot of your time talking to the support due to these glitches. Though we're glad that most of your issues get resolved, we understand the importance of solving all of them. We promise to look into this and strive to improve our services further.

Please re-connect with our support team if there are still unresolved cases. We'll ensure you get the much-needed assistance. Your feedback is really important as it helps us make our app and service the best it can be.

Sincerest apologies once again and thank you for your patience.

Best Regards,
The Opinew Team

October 21, 2023

Het kostte wat tijd om te beoordelen of het de moeite waard was, maar tot nu toe gaat het goed.
Deze app is een grote hit bij mij als Franse gebruiker.

FitCircle
Netherlands
About 1 month using the app
Opinew replied December 4, 2023

We zijn zo blij dat je blij bent met onze app! Het is geweldig om te horen dat uw ervaring is verbeterd, zelfs als het een beetje tijd heeft gekost om te beoordelen. Het betekent veel voor ons dat het goed gaat en dat onze app voor jou werkt, vooral als Franse gebruiker. Ons team werkt hard om ervoor te zorgen dat onze app voldoet aan de behoeften van al onze klanten. Bedankt voor het delen van je positieve ervaring, deze feedback helpt ons door te gaan met het leveren van uitstekende service.
- Het Opinew Team

October 28, 2023

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Case Shock
Poland
About 1 month using the app
Opinew replied December 4, 2023

Thanks for leaving a rating! It seems your review might have been cut short. We are happy to see the 5-star rating but we're keen to know more about your experience with our app. Your feedback matters a lot to us. If you have more to share, we're all ears.

Cheers,
The Opinew Team

August 25, 2019

This is wonderful app! I am really glad that there is such a caring support! Thanks you very much for such care! ;)

Travel goods with delivery
Russia
About 1 month using the app
Opinew replied December 8, 2023

Hello,

Thank you so much for your kind words and 5-star review! We are thrilled to hear that you're happy with our app and the support we provide. Your positive experience with Opinew truly brightens our day and motivates us to keep improving.

Never hesitate to reach out if there's anything more we can do for you. Remember, your feedback always matters a lot to us.

Gratitude from the Opinew team.