Opinew Product Reviews App UGC , 1,624 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.
Refine
-
By rating
Super easy to use. This is one of the best ways to build social proof on your site. They have a free trial. Give it a shot.
We're thrilled to hear you found our Opinew Product Reviews App easy to use and beneficial for building social proof on your site! Luckily, we do offer a free trial for our new users to get familiar with all the features. We hope you had a seamless experience using the app. Your positive feedback energizes us.
We value insights from our users like yourself as they help us to continue delivering a great user experience. Don't hesitate to reach out if you have any suggestions or need assistance in the future.
Kind regards,
The Opinew Team
The support is great! They reply very fast and they did everything I asked. The app has everything needed in a review app. So far, I am satisfied.
We are thrilled to hear about your positive experience with our support team and the Opinew Product Reviews App! Our aim is to provide quick and efficient service, and it's fantastic to know we hit the mark for you.
Thank you so much for taking the time to leave this generous review. Your feedback is crucial to us as we strive to improve our services continuously.
Enjoy using our app and please don't hesitate to reach out if you need any assistance in the future.
Best Regards,
The Opinew Team
2ND TIME they messed up on a LIVE PAGE. Their review app is shit. DO NOT RECOMMEND. THEY BRIBE YOU $100 WHEN YOU LEAVE A NEGATIVE REVIEW.
Sorry you feel the need to leave a 1 star review for the second time, unfortunately with software, things do go wrong (not very often) it's just unfortunate that an issue has affected you twice. We are sorry about that.
All we can promise you is that we do our best to support you to find a resolution as quickly as possible and communicate to you the progress being made.
If you feel this issue (that was resolved in a matter of hours) is worthy of a 1-star review then that is your choice. However, we do not feel this is reflective of our customer service to your business or to our 1000's of other happy customers.
As for the $100 offered to you, this was not to remove a review, it was offered in exchange for your feedback and pointing out a clear technical issue to our product team when you weren't happy with how the app was performing. An issue that under the radar was affecting many other customers. This is company policy as we believe that negative feedback is vital to be able to constantly improve what we do.
At no point were you offered money in exchange for deleting your review.
Your issue was resolved within a few hours, However if you are still unhappy, I would invite you to discuss your issues further with myself support@opinew.com directly or through the live support chat.
E' fantastica!! Mi trovo benissimo! Ha importato tutte le recensioni facilemente. E' molto intuitiva e semplice da usare! Altamente raccomandata!
Grazie mille per la tua recensione positiva! Siamo entusiasti di sapere che ti trovi benissimo con la nostra app e che hai trovato facile l'importazione delle recensioni. Il tuo feedback ci dimostra che stiamo andando nella direzione giusta. Apprezziamo che tu raccomandi Opinew. Grazie per aver scelto Opinew!
Cordiali saluti,
Il team Opinew
Hello Tomasz & the Opinew Team! I just want to tell you how greatful i am for your support and for the plug-in installation. Thank you Soooo much! This App is the best choice everyone! Look no further! If you eventually choose the monthly fee it's not overpriced like other apps out there!
Check this link: https://www.hootmama.com/collections/hoot-women/products/women-nouveau-blue-owl-tee
They're also adding more cool features soon:
1.Social media sharing - you can publish reviews to your facebook page and your customers can share their reviews to their social media accounts.
2. Custom emails - we are completely redoing the email builder. It will be drag and drop, you will be able to create your own text sections and add your branding.
Hello, and thank you so much for your kind words! We're absolutely thrilled to hear how much you appreciate our Opinew team and the app installation. We work hard to make sure our pricing is reasonable and our service stellar, and your feedback just made our day!
Moreover, we're delighted you've had a good experience with the app as this is precisely what we aim to provide. We promise to continue adding innovative features to ensure we exceed your expectations.
We noticed the link you've shared, it's looking great! We're exhilarated that our app is contributing to your business.
Yes, we do have some exciting features lined up including social media sharing and custom emails. We hope these additions will make your Opinew experience even better!
Again, thank you for choosing Opinew. Your support and feedback drive us to better our services continually.
Best regards,
The Opinew Team.
The support team is exceptional.
The response was prompt and very helpful.
Opinew was easy to use and looks great in your store! Although I'm still learning how to use this app, I love the flexibility of customizing my widgets.
Hi,
Thank you for your positive review of our support team and the Opinew app. We are glad to hear that you have had a good experience with our support team and that you find the app easy to use and customizable. We value your feedback and will continue to work on improving the app and providing excellent support to our customers.
Have a lovely day,
Opinew team
Very helpful and patient customer services. Easy access to contact an a member of their team. Love the product, thank you!!
Hi there,
Thank you very much for this 5-star review! We are happy to hear our support team hit the mark for you.
We hope that you'll continue to use the app and share your experience with us.
All the best,
Customer Success Team | Opinew
I was able to export reviews from Ebay and seller feedback to input onto Shopify store. I requested support as the purchases wasn't presenting as verified. Tomasz on the live support chat was ever so helpful and fixed it in minutes. Great App!!
We're thrilled to hear that Opinew Product Reviews App UGC is serving you well! Our main focus is to ensure seamless integration of reviews from platform like eBay to your Shopify store. We're glad that Tomasz could help resolve your issue promptly and efficiently. Your kind words and perfect score make our day!
Please remember, we're here to assist with any future queries or concerns you may have. Thank you for taking the time to leave us such a fantastic review. Your feedback helps us continue to provide top-notch service.
Best Wishes,
The Opinew Team
I love that I can customize so much and that it's easy add to our products.
This app is one less thing for small business owners to worry about.
Hi! We are thrilled to hear that you love using Opinew Product Reviews App especially its customization features and ease of use. Feedback like yours reminds us why we do what we do. It's fantastic to know that our app is effectively lessening the worries of small business owners like you.
Thank you for the wonderful review and for giving us a five-star rating! Your feedback helps us do our job better. As we continue to improve and grow, we're always here to help with any needs you might have.
Best wishes,
The Opinew Team
Fantastic Customer support. Had an issue getting reviews up because product page was built on GEMPAGE EDITOR and needed to implement custom codes, which i'm not to familiar with.
We're thrilled to hear that you had a great experience with our customer support! We understand that dealing with custom codes can be complex, especially if that's not your main expertise. Rest assured, we're always here to help you have a seamless experience with Opinew Product Reviews App UGC. Thanks for your lovely feedback—it's appreciated!
- The Opinew Team