Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,727)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

August 30, 2020

Facile à mettre en œuvre et très bien expliqué. important pour le lien social et la confiance client. je recommande vivement
reste a voir à l'usage.

Bagher'Light
France
About 1 year using the app
Opinew replied December 6, 2023

Merci beaucoup pour votre commentaire positif. Nous sommes ravis de savoir que vous trouvez notre application facile à utiliser et bien expliquée. Nous apprécions votre recommandation !

Cependant, nous avons remarqué que vous avez mentionné "reste à voir à l'usage". Si vous rencontrez des problèmes ou avez des préoccupations lors de l'utilisation de notre application, n'hésitez pas à contacter notre équipe d'assistance. Votre satisfaction est notre priorité et nous sommes là pour vous aider.

Votre avis est très important pour nous et aide notre équipe à s'améliorer et à proposer le meilleur service possible.
Merci encore de partager votre expérience avec nous.

L'équipe Opinew.

July 16, 2021

Good service and it solved my problem in no time! I definitely recommend checking this app out good stuff

SleepingGrace
Canada
16 days using the app
Opinew replied December 6, 2023

Thank you for the stellar 5-star rating! We're excited to hear that our service was able to solve your problem swiftly and effectively. Your recommendation means a lot to us. It's great to know our app is proving useful for you. We value your feedback as it helps us continue to provide top-quality service to all our users. Thank you for choosing Opinew.

Best regards,
The Opinew Team

March 31, 2019

Fab and easy app to import reviews, particularly like that the customer photos are also imported, great to verify your products to potential customers. Customer service was great! Had a question and was responded to quickly.Would be fab if Orbelo suppliers could be included however its not a huge issue and still worthy of 5 stars. Would highly recommend!

Mumma Hicks
United Kingdom
16 days using the app
Opinew replied December 11, 2023

We're thrilled to hear that you find our app fab and easy to use, and that you're making the most out of its features like importing customer reviews and photos! It's wonderful that our customer service could assist you promptly and efficiently. We greatly value your suggestion about including Orbelo suppliers and assure you that we'll consider this for future product updates. We genuinely appreciate your five-star rating and high recommendation! Thank you for taking the time to share your experience with Opinew. Your feedback helps us continually improve.

Best Regards,
The Opinew Team

March 4, 2023

i just started using this app , so far so good . customer support is super helpful . Support was available at 1AM GMT.

Haven't tried out all the features yet but will do so soon

Great app Opinew team

Battle Supreme
United Kingdom
About 1 year using the app
Opinew replied March 7, 2023

Hi,
Thank you for taking the time to review our app!
We're glad to hear that you're off to a good start with our app and that our customer support team was able to assist you when you needed it. We're always here to help, no matter the time of day!
Thank you for choosing Opinew, and we look forward to serving you in the future.

Have a lovely day,
The Opinew Team

February 25, 2020

Excellent support I am testing the application and the support solved a problem in minutes. Thank you

liftedhorizon
United States
16 days using the app
Opinew replied December 8, 2023

We're thrilled to hear that our support team was able to assist you promptly, and you're having a great experience testing our application. Your positive feedback really encourages us to continue delivering top-notch service. Feel free to reach out if you encounter any other issues or have questions; our team is always here to help! Your input is truly valuable for us.

Cheers,
The Opinew Team

September 19, 2020

Awesome app! We use it for all our websites and its by far the best review app. The support ist superior and truly helpful. Daniel answered in a timely manner and solved our problems super fast. Before opinew we used JUDGE.Me and they were at perhaps 50% of what opinew is at - and we used judge.me for a long time! Just great and by far one of our favorite apps.

NAIPO®
Germany
16 days using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're finding Opinew super useful! It's wonderful to know that we're your favorite app for product reviews. We appreciate the special mention about the support received from Daniel; he’s certainly a vital member of our team. Your words reaffirm the hard work we put in every day.

It's heartening to know that you have found more value in our app compared to the previous one you were using. We promise to continue improving the app to serve you even better.

Your high praise means a lot to us and we assure you that we will keep up the same level of product and service. Your feedback keeps us motivated in our ongoing mission to provide the best app experience. Thanks again for choosing Opinew!

Kind regards,
The Opinew Team

July 7, 2021

Amazing review app. Very easy to import reviews from Amazon and other third-party marketplaces. Additionally, customer service is VERY responsive and always willing to assist you.

Shopango.com
United States
16 days using the app
Opinew replied December 6, 2023

We're thrilled to hear that you find our review app amazing and easy to use, especially when importing reviews from Amazon and other third party marketplaces! It brightens our day to know that our customer service has lived up to your expectations and has been able to assist you efficiently. Your positive feedback is a huge boost for us. Thank you for taking the time to write it.

Remember, we're here if you need further assistance or have any other feedback that you feel can help us improve. Your feedback is key to our continued efforts to serve you better.

Best Wishes,
The Opinew Team

April 9, 2019

Ive been using the app about two weeks now, it intergrates very well with my store, very easy to use and when I contacted customer services about a bug in the software it was fixed literally straight away. Highly recommended

Little Vamps
United Kingdom
15 days using the app
Opinew replied December 11, 2023

Hello! We're thrilled to know you've had a positive experience with our Opinew Product Reviews app. Your satisfaction is our top priority, so it's fantastic to hear that the app integrates well within your store and that you've found it really intuitive to use. It's also wonderful that our customer service team was able to immediately assist with the bug issue you encountered.

We certainly strive to mend any glitches as quickly as possible, and your words of commendation motivate us to keep improving. Thanks a ton for the high recommendation. Your ongoing feedback will be an key part of our continued efforts to serve you better.

Kind Regards,
The Opinew Team

June 7, 2022

Everything works well, good app. Everything suits me.
It would be nice to be free, but it's not free, I guess)

Bag Wow
Ukraine
15 days using the app
Opinew replied June 9, 2022

Hi,

Thank you so much for leaving us a review!
We're glad to hear Opinew's features are suitable for your needs.

Feel free to reach out to us via live chat if you need any help!

Have a great day,
Customer Success Team | Opinew

September 23, 2022

A+++ customer support is also available - quick to respond and incredibly helpful.
It is very useful and helpful.

MIM Prep
United Kingdom
About 1 year using the app
Opinew replied December 5, 2023

Hi there,

Wow, we're thrilled to hear such positive feedback! It's fantastic to know that you find our Opinew app useful and helpful.

Your comments about our customer support team really made our day! We endeavor to provide prompt and exceptional support to all our users, and we're truly glad to hear that we hit the mark for you.

Should you need any further assistance or information, please don't hesitate to get in touch. Your feedback is important in helping us continue to improve.

Best wishes,
The Opinew Team