Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

May 7, 2020

Great app and easy setup. Seems to be pretty straight forward and helpful. Highly recommend to all store owners!

BOD Organics
United States
10 days using the app
Opinew replied December 8, 2023

Thank you for your glowing review! We are delighted to hear that you found our app great and the setup process easy. Your kind words motivate us to make our services even better. We appreciate your high recommendation towards other store owners, your support means a lot. Please don't hesitate to reach out if you have any further questions or comments.

Best Wishes,
The Opinew Team

April 16, 2020

The app is super simple to use and of great help. Most importantly, the customer service is excellent. Every time I had a question, it was fixed in 10 minutes max.

Smart Track
Canada
10 days using the app
Opinew replied December 8, 2023

Thanks so much for the 5-star rating and wonderful review! We're thrilled to hear that you find our app simple to use and helpful. Customer service is a top priority for us, so it's great to know that our team has been able to assist you swiftly and effectively. Your feedback is key to our continual development and improvement. Thanks again for choosing Opinew.

Best regards,
The Opinew Team

November 14, 2019

Excellent app, very user friendly and easy to use. Highly recommended to everyone that wishes to increase brand credibility.

Simply Nuts
Canada
10 days using the app
Opinew replied December 8, 2023

We're thrilled to hear that you find Opinew Product Reviews App UGC to be excellent and user-friendly! We always strive to make our app intuitive and easy to use for all our users. It’s great to know that you're acknowledging its potential to increase brand credibility. That is undoubtedly one of our goals.

We value feedback like yours as it helps us to continue improving our app and to serve you better. Thanks for the recommendation, we genuinely appreciate the 5-star rating.

Best wishes,
The Opinew Team

February 2, 2022

This app seems extremely powerful and helpful for those looking to build customer trust. Paul Wilson, a member of the customer service team was an absolute pleasure to work with and was helpful throughout the whole journey.

A Man & His Cave
Australia
10 days using the app
Opinew replied December 5, 2023

We are incredibly grateful for your 5-star review! It's great to hear that you find our app powerful and beneficial in building customer trust. Also, we are so pleased to learn Paul was able to assist you and made your experience a pleasant one. He truly is a valuable member of our team. Thank you for taking the time to share your positive experience with us. This kind of feedback fuels our commitment to providing the best possible service to our users.

Your feedback is greatly appreciated and contributes to our understanding of how we can continue to improve.

Best,
The Opinew Team

April 28, 2020

So far a great up, really customizeable. can wait to se what can i do with the app after a week or two.

The Handmade Soap Co
United Kingdom
10 days using the app
Opinew replied December 8, 2023

Hello,

We're so glad to hear that you're enjoying the Opinew Product Reviews App and finding it customizable. Your enthusiasm to explore more of what our app can offer truly excites us.

Since you're eager to see what you can do with the app over the next few weeks, we'd love to hear about your experiences and any additional feedback you might have. Your insights help us ensure we're providing the best experience for our users.

Thank you for this positive review and the stellar 5-star rating. We look forward to supporting your journey with Opinew.

Best,
The Opinew Team

August 13, 2020

Tomaz responded to my inquiries quickly and solved my issues while explaining how the app worked. Clear and useful advice!

amiramoonlover
United Kingdom
10 days using the app
Opinew replied December 6, 2023

Hi there! We're thrilled to hear about your positive experience with our support, especially with Tomaz. It's wonderful to know that he was able to promptly assist and provide you with clear and useful advice on how to best utilize our app. At Opinew, we strive to deliver reliable and responsive support to our users so your satisfaction means a lot. We greatly appreciate your 5-star rating! Rest assured, your feedback will go a long way to motivate our team. Thanks again!

Best wishes,
The Opinew Team

August 31, 2020

I'm a new shop builder, but i'm loving this app so far. It's super easy and looks really good on my store. Can't wait to get reviews from my customers. Thank you Opinew.

HomeGadgetsPlus
United States
9 days using the app
Opinew replied December 6, 2023

Hi there,

We're thrilled to hear that you're loving Opinew Product Reviews App UGC! It's fantastic to know that you're finding it super easy to use, and that it looks good on your store. We also are eagerly waiting for your customers' reviews.

Remember, we're always here if you need any help. Thank you for taking the time to share your positive experience, your feedback is very important to us.

Best wishes,
The Opinew Team

May 8, 2020

Amazing app and customer service, the setup is very easy and it's very useful. I recommend for business stores.

Betron Online Store
United Kingdom
9 days using the app
Opinew replied December 8, 2023

Hi there,

We're thrilled to hear that you've had an amazing experience with our app and customer service! Your kind words mean the world to us. Knowing that the setup was easy and you find our app quite useful makes all our efforts worthwhile.

We're grateful for your recommendation, it's the highest compliment we could receive. Your support is what inspires us to constantly improve and deliver the best for our users.

Your feedback is absolutely appreciated, so if there's anything else you would like to share or need assistance with, feel free to reach out. Thanks again!

Best wishes,
The Opinew Team

August 10, 2021

I like this app, though it wasn't straightforward to begin with, and I am a computer-knowledgeable sort of person. However, I am not a software specialist or coder. I see that to get a widget with reviews positioned in my webpage's footer will require installation via code editor. That's fine if I would know exactly where to place the copied code on my Shopify template. But, because I don't know it, I would need to ask the software developer for help. Of course, I don't particularly appreciate that it is so, and normally because of it, I should have given only four stars. However, the transfer of reviews from eBay to Shopify went very well and because of it - FIVE stars! So, in general, the Opinew app is a good product which, at large, I would recommend.

Rhia Janta-Cooper
United Kingdom
9 days using the app
Opinew replied December 6, 2023

Thank you for your comprehensive review and for giving us five stars! We understand integrating the widget using the code editor might be a bit challenging if you're not familiar with coding. We're thrilled to hear that the transfer of your reviews from eBay to Shopify went well.

We apologize if there were some elements that initially seemed complex. To assist with the widget placement, our support team is always available to guide you through.

Finally, we truly appreciate your recommendation. Our mission is to improve further and your feedback helps us achieve that.

Thank you for choosing Opinew.

Best,
The Opinew Team

January 19, 2022

Only just started using the app so can't comment on conversion improvement, what I can comment on, however, is that the installation/migration process was smooth and the whole Opinew team went above and beyond to help us with the setup. Thanks guys, really appreciate it!

Dog's Lounge
United Kingdom
9 days using the app
Opinew replied December 5, 2023

Hello! We're glad to hear that your onboarding experience with the Opinew app was smooth. It's fantastic to know our team played such a positive role in your setup process. We'd love if you could update your review once you get a sense of how the app impacts your conversion rate. Remember, if you need any more help or have any concerns, our support team is readily available. We appreciate your feedback and it really helps us deliver top-notch service.
Best Regards,
The Opinew Team