Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

August 22, 2021

Extremely helpful customer support set it all up for me so I have more time to spend focusing on growing my business (leplaya.co.uk) and improving my website with this fantastic App, thank you.

Le Playa
United Kingdom
7 days using the app
Opinew replied December 6, 2023

Hi there,

We’re thrilled to know that our customer support team was able to assist you and appreciative of your kind words! At Opinew, we’re always looking for ways to make our customer's journey as smooth as possible so that they can focus on what matters most - growing their business.

Your feedback about our app means a lot to us. We'll continue doing our best to keep up with your expectations.

Stay tuned for more exciting features and improvements. Thank you once again for choosing Opinew.

Best regards,
The Opinew Team

March 18, 2021

Excellent app and excellent customer service. I highly recommend it to anymore looking for a review system easy to use.

necessityskincare
United States
7 days using the app
Opinew replied December 6, 2023

Hi, thanks a lot for your kind words and fantastic rating! We're thrilled to hear that you found our app and customer service excellent. We're glad that you've appreciated the ease of use of our review system. It's rewarding to know that you would highly recommend it.

Your feedback significantly contributes to our ongoing efforts to provide superior service to our clients. Please feel free to reach out if you need any support in the future. Thanks once again from all of us at Opinew.

October 17, 2018

love this app. if your looking for techs to actually help you get all your reviews transfered this app is for you! fast response, more than willing to help with the smallest detail. worth the money.

Orthodox Christian Supply
United States
7 days using the app
Opinew replied December 12, 2023

Hello! We're over the moon to hear about your positive experience with the Opinew Product Reviews App UGC. Your words mirror exactly the kind of service we aim to provide to our amazing clients like you!

We take pride in our swift and hands-on support team and are thrilled to know they played a crucial role in you having a smooth journey with our app. Indeed, every detail matters to us no matter how small it is!

Your feedback gives us the encouragement to continue doing what we do. It's you and your satisfaction that drive us to get better every day. Thank you for trusting us and for deeming our app worth your money.

Stay awesome and keep the reviews coming!

Best,
The Opinew Team

April 29, 2019

Exceptional customer service!
Highly recommended app!

Tomasz been really helpfull through the process!

Thanks!

Soulsbury-Deals
United Kingdom
7 days using the app
Opinew replied December 11, 2023

We're delighted to hear that you've found our customer service to be exceptional, and we appreciate your high recommendation! It's fantastic to see that Tomasz was able to provide the help you required. We'll absolutely pass your thanks onto him. Your feedback is essential to us and helps us continue to deliver a great experience with our app. Thanks again!

Best regards,
The Opinew Team

November 14, 2018

The customer service chat was amazing, helped me alot with my installation and my questions, highly recommend the app, it looks great in my store. :-)

Coolest Shopping
Spain
7 days using the app
Opinew replied December 12, 2023

We're delighted to hear that you had a positive experience with our customer service chat and that our app is a great fit for your store. Your kind recommendations mean a lot to us. Rest assured, we're always here to assist you with any future queries or concerns. Thank you for taking the time to leave us this review—your feedback helps us make sure we're delivering the best experience for our users.

Best,
The Opinew Team

February 8, 2020

Really love the support of this app. Whenever I have a problem they always respond super fast and try their best to help me! I like the easy way you can import reviews and the look on the page too! Super awesome!

MambalaMat
Romania
7 days using the app
Opinew replied December 8, 2023

Thanks so much for your fantastic review! We're thrilled to hear that you're enjoying our app and finding our support team helpful and responsive. We strive to provide fast assistance and a user-friendly import feature, so it's great to see that reflected in your experience. Your positive feedback motivates us to continue with our efforts. Thanks once more for your support!

Best wishes,
The Opinew Team

September 5, 2019

Super Aplikacja, obsługa tak samo, pozdrowienia dla Tomka z Glasgow który bardzo mi pomógł ( pracuje w obsłudze technicznej )

scooperadr
Poland
7 days using the app
Opinew replied December 8, 2023

Cieszymy się, że jesteś zadowolony z naszej aplikacji, Opinew, i z usług naszego zespołu obsługi klienta. Tomka z Glasgow na pewno ucieszy Twoje serdeczne pozdrowienia, ceni on takie pozytywne opinie od naszych klientów.

Twój komentarz naprawdę wzmacnia nasze przekonanie, że to co robimy jest właściwe i inspiruje nas do dalszych starań.

Dziękujemy za poświęcony nam czas i cieszymy się, że jesteś z nami.

Zespół Opinew

August 5, 2021

App is good and the customer service is good. Appreciate this service. recommend it to shopify store owners.

Beplain
South Korea
6 months using the app
Opinew replied December 6, 2023

We're thrilled to hear that you find our app and customer service good. Your recommendation to other Shopify store owners means a lot to us and we sincerely appreciate it. Although we're happy that you had a positive experience with us, we noticed that you've given us 4 stars. If there's anything more we could do to enhance your experience and make it a 5-star one, please let us know. Your feedback greatly helps us improve. Thank you for choosing Opinew.

Best regards,
The Opinew Team

December 15, 2019

I'm loving the app so far. It's very easy to use and the customer service from Tomasz was top notch. I highly recommend these guys!

Ericol Jewelry
Canada
7 days using the app
Opinew replied December 8, 2023

Thanks for the fantastic review! We're thrilled to hear that you're enjoying our app and found it easy to use. It's wonderful to know that Tomasz was able to provide you with the excellent experience we strive for. Your recommendation means a lot to us. We're committed to providing great customer service and we're overjoyed to receive your compliments and appreciation.

Stay tuned for more exciting features to enhance your experience with us. Your support and voice are very important to us.

Best Wishes,
The Opinew Team

May 2, 2022

It was easy to import my amazon reviews, besides that I really like the support that is super quick, efficient and friendly.

BactoDes
Germany
7 days using the app
Opinew replied May 2, 2022

Hi,
Thank you for leaving us a 5-star review!
We're glad to hear you were able to import Amazon reviews easily and that our support team assisted you properly.

We hope you'll be able to influence a lot more orders with reviews 📈

All the best,
Customer Success Team | Opinew