Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

November 17, 2019

I used this app and helped me a lot.
high recommended.
very friendly and helpful customer services.
I like it

Buto Store
Egypt
6 days using the app
Opinew replied December 8, 2023

We're thrilled to know that our app has greatly helped you and that you had a good experience with our customer service, too! Your positive feedback means the world to us at Opinew. We're committed to continuously provide user-friendly services to make your experience even better. Should you need anything else, don't hesitate to reach out.

Thanks again,
The Opinew Team

April 10, 2021

Great App and great customer service, helped me to set up the install for my store quickly as I've had some problems with the auto install for my theme.

GadgetlyWorld
United Kingdom
6 days using the app
Opinew replied December 6, 2023

We're thrilled to hear that you had a great experience with our app and customer service team! Helping our users to have a seamless experience is our top priority and it's fantastic that we could assist you with the installation process. We truly appreciate your positive feedback. Please don’t hesitate to reach out if you need help with anything else.

Thank you for choosing Opinew. Your feedback is vital to us!

Best wishes,
The Opinew Team

April 3, 2020

I love it cause its free and it works! all we needed! They had a simple, walk through setup that saved me time and stress, so thank you!

Laybourn Jewelry
United States
6 days using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're loving our Product Reviews App UGC, especially the free version and its simplicity! Our mission is to make things easier and less stressful for our users through intuitive setup and overall functionality.

Your feedback reinforces that we're on the right track. Rest assured, we're committed to staying efficient and user-friendly. Thanks a lot for leaving us a wonderful 5-star review!

Best Regards,
The Opinew Team

March 18, 2020

Really good app so useful and support team is amazing. They are helping immediately. Good job

Maui Beach And Pool
United Kingdom
6 days using the app
Opinew replied December 8, 2023

We're delighted to hear you're finding our app helpful and that you're satisfied with our support team! Your positive insights mean everything to us. We're always here to assist you and make sure you get the most out of Opinew. Thank you for taking the time to share your experience and for this amazing 5-star review!

Best Regards,
The Opinew Team

February 8, 2018

I am so happy that I found this app! The pricing structure is fair and supportive of small businesses, the app's features are robust, and the customer support is exceptional. A true gem!

Sirensong Wetsuits
United States
6 days using the app
Opinew replied December 13, 2023

We're thrilled to hear that you're enjoying our app and you find it supportive for your small business! We strive to make our pricing structure fair and ensure we're always there to support our customers. Your recognition means a lot to us. Your feedback reaffirms the hard work we put into our app and support. Thanks again for your kind words and for the 5-star review.

Best Wishes,
The Opinew Team

October 12, 2022

Great review app at a reasonable price. Import features and chat service for assistance with install are seamless.

Fiesta Tropicalé
United States
6 days using the app
Opinew replied December 5, 2023

Hi there! We're thrilled to hear you find Opinew Product Reviews App UGC to be great value for money. We put a lot of effort into streamlining our import features and chat service, so we're glad to hear you found them helpful and seamless. Your kind words are a huge motivation for us to continue working hard to deliver the best review solution for merchants like you. Thanks a lot for the perfect rating! Cherish your continued support!

Best Regards,
The Opinew Team

July 27, 2021

Great, live chat really helpful :) I tried so many reviews plugins but Opinez is here to save the day. I recommend.

Purple Seed
France
6 days using the app
Opinew replied December 6, 2023

Thank you for your glowing review! We're thrilled to hear that our live chat could provide the help you needed and that Opinew was the reviews plugin solution you were looking for. We sincerely appreciate your recommendation. It’s great customers like you that motivate us to provide top-notch service. Please don't hesitate to reach out if you need any more assistance in the future.

Best regards,
The Opinew Team

March 6, 2021

I have only began to use this app for my website. So far so good, very informative. I will update this review when I have used it more.

Silverback Gadget Shop
Ireland
5 months using the app
Opinew replied December 6, 2023

Thanks for taking the time to share your initial experience with Opinew Product Review App UGC. We're glad to hear that you're finding it informative!

As you continue using the app, we would definitely appreciate any further feedback you may have. It not only helps us improve but also ensures we are meeting your needs in the best possible way.

Remember, if you need any assistance or experience any issues, don't hesitate to reach out to our support team.

Thank you again for your valuable feedback.

Best regards,
The Opinew Team

December 8, 2020

Poor communication never worked after I subscribed stay away ... worse review company and definitely do not recommend

Disposable Urinals
United States
6 months using the app
Opinew replied December 8, 2020

Hi - Sorry about your not ideal expierience. We have asked the you to contact our support team via the handy live chat button inside the app, where we are ready to reply usually in 5min, 7 days a week, but you haven't contacted us.

Using the live chat will always ensure quick support service vs email which is not so frequently monitored.

Good news is that are working on integrating the email and chat channel together. We are always working to improve the experience for all our users :)

If you still would like to get some help feel free to get in touch and we'll help right away.

June 28, 2022

J'ai utilisé cette application pour mettre des avis sur mes produits et cela est très bien mais le gros problème est lorsqu'on met des nouveaux produits en ligne et on ne les voit pas dans l'application pour mettre des avis et je suis obligée à chaque fois de demander à un conseiller de faire une synchronisation afin d'avoir les nouveaux produits.

LeGamingRoom
France
5 months using the app
Opinew replied June 30, 2022

Bonjour,

Merci de nous avoir laissé un avis! Nous allons prendre en compte votre remarque pour améliorer Opinew au plus vite.

Très bonne journée à vous,
Cordialement,
Customer Success Team | Opinew